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AETAS Bangkok

5.0 star property

Photo gallery for AETAS Bangkok

Presidential Suite, Club lounge access | Terrace/patio
Executive lounge
Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Presidential Suite, Club lounge access
Sauna, hot tub, body treatments, aromatherapy, Swedish massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
49 Soi Ruamrudee, Phloenchit Road, Lumpini, Pathumwan, Bangkok, Bangkok, 10330
  • Place, Embassy of the United States
    ‪7 min walk‬
  • Place, Nana Square
    ‪10 min walk‬
  • Place, Lumphini Park
    ‪14 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Club lounge access

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, Club lounge access

View from room

Executive Suite, Club lounge access

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Superior Room, Club lounge access

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Single Room

  • City view
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

View from room

Deluxe Single Room

  • City view
  • 46 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Superior Single Room, Club lounge access

  • City view
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, Club lounge access

View from room

Deluxe Single Room, Club lounge access

  • City view
  • 46 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Club lounge access

View from room

Family Suite, Club lounge access

  • City view
  • 114 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, Club lounge access

Presidential Suite, Club lounge access | View from room

Presidential Suite, Club lounge access

  • City view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Governor Suite, Business Lounge Access

Governor Suite, Business Lounge Access | City view

Governor Suite, Business Lounge Access

  • City view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

View from room

Deluxe Room

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Bangkok

AETAS Bangkok places you in the centre of Bangkok, connected to a shopping centre and within just a 15-minute stroll of popular places like Nana Square and Lumphini Park. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include Swedish massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, Moments Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. Pause Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business amenities include 3 meeting rooms, a 24-hour business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 20-minute walk of this 5-property class Sukhumvit hotel include Erawan Shrine and Bumrungrad Hospital.

What's nearby

  • Embassy of the United States - 7 min walk - 0.6 km
  • Central Embassy - 10 min walk - 0.9 km
  • Nana Square - 10 min walk - 0.9 km
  • Lumphini Park - 14 min walk - 1.2 km
  • Erawan Shrine - 2 min drive - 2.0 km

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Ploenchit BTS Station - 12 min walk
  • Bangkok (DMK-Don Mueang Intl.) - 36 min drive

Restaurants

  • ‪Café@2 - ‬3 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪Diplomat Bar - ‬3 min walk
  • ‪Starbucks Reserve (สตาร์บัคส์ รีเสิร์ฟ) - ‬3 min walk
  • ‪Kin-Nie Food&Market - ‬4 min walk

About this property

AETAS Bangkok

AETAS Bangkok offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 3 meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury AETAS Bangkok. A free area shuttle within 300 metres is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 1 building
  • 212 guestrooms or units
  • 24 levels
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
AETAS Bangkok offers 212 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 300 metres
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: THB 470 for adults and THB 235 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Moments Restaurant
  • Pause Lobby Lounge
  • Timeout Pool Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AETAS Bangkok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately THB 470 for adults and from THB 235 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

AETAS Bangkok Hotel
AETAS Bangkok
AETAS Hotel
AETAS Hotel Bangkok
Bangkok AETAS
The Aetas Bangkok Hotel Bangkok
The Aetas Bangkok Hotel
The AETAS Bangkok
AETAS Bangkok Hotel
AETAS Bangkok Bangkok
AETAS Bangkok Hotel Bangkok

Frequently asked questions

What is the cancellation policy at AETAS Bangkok?

AETAS Bangkok offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at AETAS Bangkok?

Yep, AETAS Bangkok has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at AETAS Bangkok?

Yep, there is an onsite spa at AETAS Bangkok. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does AETAS Bangkok have a pool?

AETAS Bangkok has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

Is AETAS Bangkok family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that AETAS Bangkok is a hit with families.

Does AETAS Bangkok serve breakfast?

You bet, full brekkie is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at AETAS Bangkok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at AETAS Bangkok?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at AETAS Bangkok?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at AETAS Bangkok?

No, pets and service animals are not allowed.

AETAS Bangkok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 432 out of 875 reviews
Rating 8 - Good. 344 out of 875 reviews
Rating 6 - Okay. 67 out of 875 reviews
Rating 4 - Poor. 22 out of 875 reviews
Rating 2 - Terrible. 10 out of 875 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

meytal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value for money

Nice hotel, big rooms, clean and with great location. The service in the hotel was amazing and everyone was very friendly and helpful.
Stayed 6 nights in Jan 2020
Verified

8/10 Good

triamporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here many time ut this time not good water morning we can’t shower but after will be good thank you
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの前の道がデコボコしているので、スーツケースを持った移動は適さないがタクシーでの移動であれば問題ナシ。近くにはレストランの選択肢も多く、マッサージ屋さんも多い。総じて満足度は高いです。
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended place to stay. Great shower and bed.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the greeting upon arrival to accommodations to request prior to arrival. Room prepared to a cool temperature and soft music. Top floor view! Wonderful food service staff at Moment's dining room. Fitness room modern and sufficient with equipments for a workout. Walking distance to an official business i was there for
Stayed 1 night in Feb 2020
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are friendly and helpful. It provides one way Tuk Tuk service from hotel to nearby BTS station. Really appreciate for the free upgrade to a Suite which is nice, cosy and spacious. Should change the curtains as it does not fully block the morning sunlight.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

triamporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aetas is very nice Hotel, Staff is very friendly and helpful. If u upgrade or book the Club Lounge, there are so many benefits, that makes it very affordable and good quality appointments. Cocktails and food is all free and very nice.
Stayed 1 night in Jan 2020
Verified

8/10 Good

takayoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お部屋は静かで快適でした。

BTSから歩い場合少し時間がかかりますが、ホテルは静かで快適でした。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
clean room, good services breakfast are great good price for a 5 star hotel
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

Chunggu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
물이 녹이,전기가잘
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Pierluigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel in a nice position

Very nice hotel in a convenient location in Bangkok. Just to find a negative spot, the door on the shower didn't close perfectly well, so after shower the bathroom got a bit flooded
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with cozy big room
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren bereits 3 Mal im AETAS Lumpini. Nun einmal das andere Hotel (Eröffnung 2011). Es ist super, Standard ziemlich gleich, super Betten und Pool. In einer Nebenstraße gelegen-ruhig und doch zentral. Gut funktionierender Tuk-Tuk Service-alles in allem: glänzend wie immer. Klare Empfehlung!
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Isabelle

Liked: Cleanliness, room comfort

Okay

Not friendly but clean and good location
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

HEUNG WING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體很好

跟太太曼谷旅行，搭BTS後行入酒店約10分鐘，誠然路面不太好行，高高低低，對面馬路較好。如果由酒店出去可以坐它的shuttle bus，15分鐘一班。房間很大，床也舒適，電視頻道適合喜歡英超的遊客（不是每間酒店都有）; 早餐種類也很豐富。 如果晚歸最好二人一起，始終街燈沒太多。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

JIYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

직원들의 친절에 감동

룸 컨디션은 곰팡이 냄새가 조금 나고 볕이 안들어서 쾌쾌한 느낌이었습니다. 하지만 호텔 직원들이 너무 친절 했습니다. 주변에 상점이 많아서 위치는 아주 좋았습니다.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Wing Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome and comfortable

AETAS Bangkok is good and it is very convenient to BTS phloen chit station. Best breakfast buffet session and staff are nice! Highly recommend!
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and stay.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Dissatisfied with Aetas: Lumpni: is this 5 star ??

We stayed here for 7 days . Fir the first 4 we were upgraded to a deluxe room . The water from the shower would travel around the tub and wet the flower and floor towels . In fact , the bathroom in the normal superior room had a separate shower outside the tub and hence did not have this problem. The customer care supervisor replied in writing that they had providdd towels to soak up water running around the tub😡!! Rated as 5 star, there were only 2 bottles of drinking water per day. The aircon controls of the superior room would not work. When I requested for a print out of 3 pages of my boarding pass , they said they would charge 10 bahts for 3rd page ! The place is located close to Nana plaza and several eateries there
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel. Good location with walkable distance to BTS. Nice spa, coffee shops and convenient stores nearby. Will stay again when visit Bangkok.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

TU HAN

Disliked: Cleanliness

有很多地方要改善

多方面需要改善 1）浴室狀況，花灑龍頭壞就應該更換。 2）花灑水龍頭連接的水管已發黑發霉，要通知才清潔。其實工人可以自動清潔，不要主客要求。 3）浴室瓷磚十分污糟 4）每天浴室用品甚至毛巾也要再三叮囑才能每天補充。甚至連拖鞋都不是每天更換。 5）改善拖鞋質素，薄如紙及容易爆裂。 住了四天最不快是沖涼液沒有也要要求！！不是服務員主動添加，當我沖沖下涼時才發現，打電話去服務台我要穿着浴袍在另一床上等他添加，足足等了15分鐘，可能個玉露器壞了，需要工具去開啟。所以服務員來來回回整了15分鐘。有相為證。 希望下次來有改善
浴室瓷磚十分污糟
花灑水龍頭連接的水管已發黑發霉
掛水龍頭的㗎已經老化，龍頭掛回會自動滑落
沐浴露的蓋子可能老化，所以服務員開唔到，就索性唔添加
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Geheimtipp

Um eine Nacht zu überbrücken, suchte ich ein Hotel in der Nähe des zuvor gebuchten CONRAD. Nur 70m weiter, also in bester Lage zwischen Lumphini und Sukhumvit liegt das AETAS. Es bietet für geringen Aufpreis eine Club Lounge und hat große Zimmer. Der Pool (mit Bar) ist sehr gepflegt, das Fitness Center eher klein. Je nach Preis ein 5* Geheimtipp!
Stayed 1 night in Dec 2019
Verified

8/10 Good

OrgPlanksta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, friendly staff, walking distance to public transit in a convenient location and centralized. Great business travelers!
Stayed 3 nights in Dec 2019
Verified

8/10 Good

triamporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
มาพักกับแฟน สะดวกสบาย ชอบดีทุกอย่าง. เพราะเรามาพัก แต่ยังไม่มีเวลา ว่ายน้ำ ฟิตเนสเลย
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not so friendly staff

We arrived to this hotel for our last two days in Thailand. We had a problem right from the beginning because I somehow made a mistake while making the reservation. After an hour we managed to correct the booking. We received an upgrade and we were quite happy about it. The people at the front desk were nice, but a little bit stuck up though. When leaving we had a little issue. I have asked to have a taxi at 09 am, as we were leaving and had to go to the airport. 20 min after 09 there were no taxi there. After asking a lot of questions, the only answer I have received is that taxis in Bangkok don't like to wait for a customer. Needless to stay I was in the lobby at 09:00 am sharp. They did not want to answer me, and were quite arrogant. The hotel itself was OK, nice big room, a little bit old, but that did not bother us at all.
Stayed 2 nights in Dec 2019