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"The hotel is located in an area that suits me for closeness to Airport Sky train, Pratunam shopping and eating areas. Have stayed in this hotel before ... " More

By a verified traveller on Sat 14 Jul 2018

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Hotel Description

Bangkok Palace Hotel puts you in the heart of Bangkok, connected to a shopping center and within a 20-minute stroll of popular places like Pratunam Market and Platinum Fashion Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy TVs with satellite channels, and all 668 rooms feature free bottled water, safes, and phones. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include soaking tubs, hydromassage showerheads, and bathrobes. Free toiletries and wardrobes or closets are also available.

At the hotel's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the fitness center, sauna, and pool loungers. 5274 square feet (490 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 9:30 AM.

Attractions within a 20-minute walk of this 4-star Bangkok City Centre hotel include Erawan Shrine and Pantip Plaza.

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Bangkok Palace Hotel ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Bangkok Palace Hotel

Everyone (3) Family (2)
1 out of 5
Staff is very rude and unprofessional, showers in the room is joke, TV doesn't work. Extra water bottle is charged too.. Highly UN-recommended place to explore wonderful Bangkok.

Posted by , from Melbourne on 2 Aug. 2019

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Comment from Hotel Management

7 Sep. 2019 by Ms. Penn M.

Dear Guest, Your review is very useful to the Hotel. We will share your comments to our Management Team. Thank you for sharing. Best regards ,

3 out of 5

Area That Suits Me

Pros: Swimming pool and area is very nice but if you are booking now may be closed for renovations. Good parking Shopping, Entertainment, Food close by
Cons: Staff were not as friendly as on my previous stay and was not impressed with the breakfast, have had much better. Wifi not fantastic.
Location: Close to Pratunm shopping and Airport Link Sky train, also Siam Square, Victory Monument live music not to far away
The hotel is located in an area that suits me for closeness to Airport Sky train, Pratunam shopping and eating areas. Have stayed in this hotel before and three others almost all in the same block so my decision is often made on the best deal and if I have a car at the time and require parking. Extended check out time swayed me on this occasion but I was disappointed with the room that I was given as they are doing renovations on one of the wings and unpleasant fumes were wafting to our room. Did not complain as was only transiting, they may have changed room but I did not have the time to be bothered. Breakfast was going to be stopped right on 10am or as it was before 10am so don't plan to get there late and linger as it WILL be packed away lights and air conditioning off at or just before 10am

Posted by , from Australia on 14 Jul. 2018

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Comment from Hotel Management

17 Jul. 2018 by Ms. Penn M.

Dear Guest, Thank you for your kind words about our swimming pool, Hotel Parking and location etc., Regarding manner of our Staff, please accept our apologies. We have passed your comments to Head Dept. Best regards,

1 out of 5

Hardest bed ever full of low class Indian sexpats

Hard old bed cockroaches in fridge dirty Arabic men in lobby with Asian prostitutes this once was maybe a 4 star hotel in 1980 but it’s beem left for ruin

Posted by , from illinois on 2 Jan. 2018

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3 out of 5
Not a 4 star hotel for sure. Facilities and the rooms are substandard. Don't expect a 4 star experience. Think that it is a 1star hotel. Then it may live up to expectations. Will surely not go and stay there again.

Posted by on 3 Jun. 2017

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Comment from Hotel Management

1 Jul. 2017 by Penn

Dear Guest, It's disappointing to read negative experience. Please accept our sincere apologies for not meet your expectation on your stay. Best regards, The Management Team

5 out of 5
Pros: Value and ambience, warm pool
Walk to markets and laundry.

Posted by , from Australia - NSW - Sydney on 14 Jul. 2013

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Property Features

Bangkok Palace Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 5274 square feet (490 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Bangkok Palace Hotel. Self parking is free. This 4-star Bangkok hotel is smoke free.

  • 668 guestrooms or units
  • 14 levels
  • 5274 sq ft of conference space
  • 490 sq m of conference space
  • Built in 1979
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Suvarnabhumi International Airport (BKK) (29.7 km / 18.5 mi)
  • Train station: Bangkok Makkasan Station (1.3 km / 0.8 mi)
  • Metro station: Ratchaprarop Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Bangkok Palace Hotel offers 668 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Refrigerators and minibars (stocked with some free items) are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.

  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Bangkok Palace Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Cribs (infant beds) are available for THB 1000.0 per night.

Pet Policy

  • No pets allowed

Policies

The child breakfast fee applies to each child age 3-12, or children under 120 cm (47 inches) tall.

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bangkok Hotel Palace
  • Bangkok Palace
  • Bangkok Palace Hotel
  • Hotel Bangkok Palace
  • Hotel Palace Bangkok
  • Palace Bangkok
  • Palace Bangkok Hotel
  • Palace Hotel Bangkok
  • Bangkok Palace Hotel Hotel
  • Bangkok Palace Hotel Bangkok
  • Bangkok Palace Hotel Hotel Bangkok

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.