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5.0 out of 5

"Best staff at any hotel I have ever stayed at anywhere in the world " More

By a verified traveller on Wed 04 Mar 2020

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Hotel Description

A luxury stay in the heart of Bangkok awaits you at Banyan Tree Bangkok. You'll be 1.1 km (0.7 mi) from Lumphini Park and 3.1 km (1.9 mi) from Siam Paragon Mall. Highlights at this family-friendly hotel include 6 restaurants, 3 bars/lounges, and a full-service spa.

TVs with cable channels are featured in all 325 rooms, and you can enjoy free WiFi, free wired Internet, and separate bathtubs and showers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, free newspapers, and free bottled water are also available.

A day of pampering can include deep-tissue massages, Swedish massages, and body wraps along with aromatherapy and hydrotherapy. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, fitness center, and spa tub. Conference space, a business center, and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Bangkok City Centre hotel, you'll be 3.2 km (2 mi) from Siam Center and 3.4 km (2.1 mi) from Pratunam Market.

Horizon

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$175* Per night/room 1 Nov. - 2 Nov.

Serenity Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spa Sanctuary Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Oasis Retreat

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Banyan Tree Bangkok ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Banyan Tree Bangkok

Everyone (6) Family (1)
5 out of 5
Best staff at any hotel I have ever stayed at anywhere in the world

Posted by , from Sydney on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Banyan Tree Bangkok

Dear Glenn, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

5 out of 5

Posted by on 6 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Banyan Tree Bangkok

Dear Valued Guest, Thank you for the positive rating. We hope to welcome you at Banyan Tree Bangkok. With Best Wishes, Nopparat Aumpa General Manager

5 out of 5
The rooms are excellent and staff are genuine and friendly. The only downside for me was someone had been smoking in our room previously although this isn't a criticism of the hotel, they cannot control this.

Posted by on 7 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Banyan Tree Bangkok

Dear Valued Guest, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. We are pleased that there were aspects of your stay that you enjoyed. But equally, we thank you for sharing the areas that you feel can be improved. We do hope that you will consider to stay with us on your next visit so that we can show you the true Banyan Tree service. With Best Wishes, Nopparat Aumpa General Manager

5 out of 5

Posted by on 28 Oct. 2018

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Comment from Hotel Management

29 Oct. 2018 by Nopparat Aumpa

Dear Valued Guest, Thank you very much for your 5 star rating. We are delighted that you enjoyed the hotel. We hope that you will visit us again soon With best regards, Nopparat Aumpa General Manager

5 out of 5
Staying at the Banyan Tree Bangkok offers the ultimate experience , with superb dining, kind and caring staff who remember you by name, beautifully appointed rooms with stunning views and heavenly beds. The bathroom amenities are second to none. This hotel is a sanctuary, a place to retreat from the frantic pace of big city living. Attention to detail is faultless, from a daily signature fragrance in the oil burner, to carefully selected small gifts accompanying the evening room service. The Club Lounge provides personalized service and a wide selection of delicious food and beverages throughout the day. Step into the Banyan Tree, into a state of calm relaxation and the very best of Asia.

Posted by , from Canberra on 29 Apr. 2018

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Comment from Hotel Management

3 May 2018 by Nopparat Aumpa

Dear Roz, Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to share your feedback on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team Please do come back and stay again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

5 out of 5
Beautiful hotel amazing service from the moment we arrived until the moment we left. Food was divine and the location was ideal.

Posted by on 8 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Nopparat Aumpa

Dear Valued Guest, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager

5 out of 5

Have akwaysenjoyed staying at Banyan Tree Bangkok

Check -in to departure was seamless. Everything as we expected. Our trip up to the MoonBar on the rooftop was a disappointment. Dress code seemed to have been abandoned. Lots of back-packers in shorts, t-shirts & joggers. Nir enough seats available for paying guests 😏

Posted by , from Canberra ACT on 18 Jan. 2018

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Comment from Hotel Management

19 Jan. 2018 by Nopparat Aumpa

Dear Missy, We are delighted that you stayed at Banyan Tree Bangkok recently and to learn that you enjoyed your stay. The team here at Banyan Tree Bangkok strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience. We appreciate that you chose to stay at Banyan Tree Bangkok and hope to welcome you or your friends in the future. With best regards, Nopparat Aumpa General Manager

Property Features

Banyan Tree Bangkok offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. A fitness center, a sauna, and a terrace are also featured at the luxury Banyan Tree Bangkok. An area shuttle and a train station drop-off service are free. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 1 building
  • 325 guestrooms or units
  • 60 levels
  • 6 dining venues
  • 3 bars or lounges
  • Built in 1996
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Suvarnabhumi Intl. Airport (BKK) (34.7 km / 21.5 mi)
  • Train station: Bangkok Hua Lamphong Station (4 km / 2.5 mi)
  • Metro station: Lumphini Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Banyan Tree Bangkok offers 325 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Banyan Tree Bangkok has 6 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Breakfast is not included in the breakfast rate plan for children ages 4-11. Breakfast fees are collected at the property.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2354.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Banyan Tree Bangkok

Policies

Rollaway beds are provided for children ages 4-11.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 730 for adults and THB 365 for children (approximately)
  • Airport shuttle fee: THB 3100 per vehicle (one-way)
  • Rollaway bed fee: THB 2354.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bangkok Banyan Tree
  • Banyan Tree Bangkok
  • Banyan Tree Hotel
  • Banyan Tree Hotel Bangkok
  • Bangkok Banyan Tree Hotel
  • Banyan Tree Bangkok Hotel Bangkok
  • Banyan Tree Bangkok Hotel
  • Banyan Tree Bangkok Hotel
  • Banyan Tree Bangkok Bangkok
  • Banyan Tree Bangkok Hotel Bangkok

You should know

  • Banyan Tree Bangkok offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.