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Best Western Sukhumvit 20

Property class: 4

Photo gallery for Best Western Sukhumvit 20

A modern hotel with a curved facade, a prominent entrance, and a sign indicating it is the Best Western.
A modern hotel room with a large bed, a flat-screen TV, a bedside table with a vase, and a colorful abstract painting on the wall.
A corridor with a geometric patterned floor, a door marked with the number 506, and a view of greenery and buildings in the background.
A modern reception area with a reception desk, a flat-screen TV, and a seating area with sofas.
A modern living room with a sofa, coffee table, and a flat-screen TV.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$123
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
17 Sukhumvit Soi 20, Klong Toey, Bangkok, Bangkok, 10110
  • Place, Sukhumvit Road
    ‪2 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪10 min walk‬
  • Place, Emporium
    ‪12 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub

A modern hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Suite, 1 King Bed, Non Smoking, Bathtub

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Bangkok

Best Western Sukhumvit 20 places you in the centre of Bangkok, within just a 15-minute stroll of popular places like Terminal 21 Shopping Mall and Emporium. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Sukhumvit hotel, attractions include Nana Square and Queen Sirikit National Convention Center.

What's nearby

  • Sukhumvit Road - 2 min walk - 0.2 km
  • Soi Cowboy - 7 min walk - 0.6 km
  • EmSphere Shopping Center - 9 min walk - 0.8 km
  • Terminal 21 Shopping Mall - 10 min walk - 0.9 km
  • Emporium - 12 min walk - 1.1 km

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Sukhumvit Station - 7 min walk
  • Suvarnabhumi International Airport (BKK) - 36 min drive

Restaurants

  • ‪Amritsr - ‬5 min walk
  • ‪No Idea - ‬5 min walk
  • ‪The Deck - ‬1 min walk
  • ‪Bei Otto - ‬1 min walk
  • ‪Honey House - ‬5 min walk

About this property

Best Western Sukhumvit 20

WiFi is free in public spaces. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. Best Western Sukhumvit 20 also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Bangkok hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • Built in 2011
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Sukhumvit 20 offers 78 accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 1 building
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Sukhumvit 20

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

BEST WESTERN 20 Sukhumvit
BEST WESTERN PLUS 20 Sukhumvit
BEST WESTERN PLUS Sukhumvit
BEST WESTERN PLUS Sukhumvit 20
BEST WESTERN Sukhumvit 20
Best Western Plus 20 Sukhumvit Hotel
Best Western Plus 20
Best Western Plus Sukhumvit Hotel
Best Western Plus At 20 Sukhumvit
Best Western Plus 20 Hotel
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

Frequently asked questions

Is Best Western Sukhumvit 20 family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Sukhumvit 20 is a hit with families.

How much does it cost to stay at Best Western Sukhumvit 20?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Sukhumvit 20 on 17 Nov 2026 start from NZ$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Best Western Sukhumvit 20?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Best Western Sukhumvit 20?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Best Western Sukhumvit 20?

No, pets and service animals are not allowed.

Best Western Sukhumvit 20 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 249 out of 713 reviews
Rating 8 - Good. 290 out of 713 reviews
Rating 6 - Okay. 116 out of 713 reviews
Rating 4 - Poor. 38 out of 713 reviews
Rating 2 - Terrible. 20 out of 713 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite place to stay when im In Bangkok
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still enjoying staying here
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, near BTS, many restaurants around. The room was big, with an excellent bed. Staff is friendly and helpfull.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs here are kind and polite..great customer service..even the maid are awesome..everytime i come to thailand..i always love staying here..thanks the staffs for there service..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious Rooms, low prices. No amenities like pool or continental breakfast but very clean and close to terminal 21 and Emsquare malls and 7 elevens
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice rooms and friendly staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Affordable stay
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great staff and service!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient place to stay at
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great as usual 4th time now
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and big, no outside noise. Staff friendly and helpful.
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotels location is ok, reasonably central.The room was ok, bed was comfy, the shower temperature was not constant.There is no pool or gym,no gym was not an issue, but no pool was a bit of a draw back. The staff are really helpful, and friendly.Would I stay again? Probably because the location is good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very convenient location
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is very friendly
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a quiet location but not too far from lots of things to see. The staff are really great and very helpful. I loved this hotel.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with nice location

Was good all over.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities
Quick and easy. Staff was very nice.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area…access to many things
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 12 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and location. Was perfect for thailand trip. Walkable and easy to use grab.
Stayed 14 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room. Efficient operation
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room and service is good, a little far from BTS and deep in SoI. Also, 4-star hotels should have toothbrush, razors, slippers, cotton buds, etc..
Stayed 5 nights in Nov 2025