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4.5 out of 5

"Good basic stay in Bangkok. No complaints I would definitely stay again " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

Citadines Sukhumvit 23 Bangkok puts you in the heart of Bangkok, within just a 10-minute stroll of popular attractions like Soi Cowboy and Terminal 21 Shopping Mall. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a sitting area, and a DVD player. A kitchen comes equipped with a refrigerator and a microwave, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. Free bottled water, a safe, and a hair dryer are also available.

The restaurant, The Coffee Club, serves international cuisine and is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of a free area shuttle.

Attractions within a 20-minute walk of this 4-star Sukhumvit aparthotel include Emporium and Nana Square.

Executive Studio, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$56* Per night/room 27 Oct. - 28 Oct.

Deluxe Apartment, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Citadines Sukhumvit 23 Bangkok ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Sukhumvit 23 Bangkok

Everyone (12) Couples (1)
4 out of 5
Good basic stay in Bangkok. No complaints I would definitely stay again

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Bussara

Dear Guest Thank you for your feedback. We are happy to know that you enjoyed your stay with us. We look forward to welcoming you again. Kind regards, Bussara

5 out of 5

Very comfortable, well located.

Pros: Location, Affordability and Cleanliness
Location: See above
Citadines in Soi 23 is a clean, comfortable and affordable hotel close to most facilities. Has an excellent restaurant adjacent to the lobby. Rooms are basic but clean and well appointed with cable tv, and basic cooking facilities. An easy walk to the train and sky rail, terminal 21 shopping centre and ‘Soi Cowboy’ for the nightlife lovers. A selection of very good restaurants in the area. A 3 minute walk to the excellent ‘Bangkok Smile Dental Clinic’. Have stayed her several times and always found the staff cheery and helpful.

Posted by , from Australia on 27 Nov. 2017

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Comment from Hotel Management

3 Dec. 2017 by Wanida

Dear Geoff, Thank you very much for your wonderful review. It was our great pleasure to welcome you to Citadines Sukhumvit 23 Bangkok. I am delighted to learn that you had a wonderful experience during your stay with us. Please rest assured that we will continue to enhance our service standards so that your next visit will be another pleasant and memorable one. We await with pleasure to welcome you back soon. Kind regards, Wanida B Guest Service Manager

3 out of 5

Central and convenient

I can't fault the location. The staff were friendly and that counts for a lot. The 'separate rooms' amounted to a sliding partition to separate the bedroom and living area but it's essentially one room. There's a small kitchen, toilet Andrew bath. Wifi is fast and reliable. Super central location to access trains and shopping centres. Down side of my stay was the rock hard bed with some sort of plastic cover under the sheets as the bedding was sliding a lot. The pillows were lumpy but at least they were not flat. Good clean room. The only thing that would stop me staying there again I should the bed and pillow. I don't think I got one good nights sleep in the ten nights I spent there.

Posted by on 21 Jul. 2017

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Comment from Hotel Management

24 Jul. 2017 by Justin

Thank you very much for your kind feedback. We are looking forward to welcome you again soon.

4 out of 5

Location

Pros: Location
Cons: Possibly the breakfast menu. Quite limited as it stands.
Location: Adult entertainment up the road at Soi Cowboy, but mainly it is very central with god availability of taxis and the trains.
The hotel is not too far from the MRT and BTS Asoke stations. They offer free tuk tuk transfers but I prefer to walk usually. The hotel is always clean, I have stayed there many times over the years. No complaints at all.

Posted by , from Buriram Thailand on 17 Jan. 2016

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Comment from Hotel Management

27 Mar. 2016 by Jutiphong

Greetings from Citadines 23 Bangkok! Thank you for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.

4 out of 5

Great Soi 23 Hotel

Pros: Cleanliness, value for money and location. Great staff.
Cons: Bar fridges are not stocked. Air-conditioning blows directly onto the bed.
Location: Handy to both Skytrain and Subway train station.
Citadine Soi 23 has been a regular stay for me for several years. Staff are friendly and helpful and go the extra yard. Rooms are adequate, clean and comfortable. The facilities are adequate. There are a range of TV channels on cable and free internet access. It has a nice rooftop pool. Close by the Bangkok Smile dental clinic for those seeking those services in Bangkok. Overall good value for money place to stay in a handy location.

Posted by , from Melbourne Aust. on 1 Jul. 2015

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Comment from Hotel Management

13 Jul. 2015 by Natthadol Patthamadilok

Greeting from Citadines 23 Bangkok! Thank you for your kind feedback and for always choose our place for your choice of stay, it is much appreciated. We are looking forward to welcome you again very soon. We wish you had a nice trip back home. Best Regards,

5 out of 5
Pros: Cleanliness
Cons: No issues
Location: Just right, Thailand
Facilities: Modern; Value: Economical; Service: Go the extra mile; Cleanliness: Gleaming; Fre Tuk Tuk service to BTS and MRT or anything local

Posted by , from Thailand on 19 Aug. 2014

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5 out of 5
Pros: Great location
Cons: Internet was way overpriced
Location: Close to sky train
Facilities: Top of the line; Value: Not cheap but high qualiy; Service: Professional; Cleanliness: Gleaming;

Posted by , from Australia - QLD - Brisbane on 17 Nov. 2013

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5 out of 5
Pros: Location to shops and skyway
Cons: None
Location: Perfect
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Faultless;

Posted by , from Australia - QLD - Brisbane on 22 Oct. 2013

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5 out of 5
Pros: Great location
Cons: There is really nothing wrong
Location: Perfect
Facilities: Modern; Value: Affordable; Service: Outstanding; Cleanliness: Spick and span;

Posted by , from Australia - QLD - Brisbane on 28 May 2013

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5 out of 5
Pros: Close to shops and the skytrain for easy travel around Bangkok
Location: Close to the skyway
Facilities: Modern; Value: Affordable; Service: Go the extra mile; Cleanliness: Spick and span;

Posted by , from Australia - QLD - Brisbane on 3 Apr. 2013

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Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Citadines Sukhumvit 23 Bangkok offers its guests an outdoor pool and a fitness center. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Citadines Sukhumvit 23 Bangkok also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 4-star Bangkok aparthotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • Built in 2008
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Suvarnabhumi Intl. Airport (BKK) (31.4 km / 19.5 mi)
  • Train station: Asok Railway Station (1.4 km / 0.9 mi)
  • Metro station: Sukhumvit Station (0.4 km / 0.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

Citadines Sukhumvit 23 Bangkok offers 138 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Bangkok aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Sitting area
  • In-room dining
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

The Coffee Club - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests may be subject to health screenings for COVID-19 at the property.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 824.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Citadines Sukhumvit 23 Bangkok

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: THB 236 for adults and THB 118 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 824.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bangkok Sukhumvit 23
  • Citadines 23
  • Citadines 23 Hotel
  • Citadines 23 Hotel Bangkok Sukhumvit
  • Citadines Bangkok Sukhumvit 23
  • Citadines Sukhumvit 23 Bangkok
  • Citadines Sukhumvit 23 Bangkok Hotel Bangkok
  • Citadines Sukhumvit 23 Bangkok Aparthotel
  • Citadines 23 Aparthotel
  • Citadines Sukhumvit 23 Bangkok Hotel
  • Citadines Hotel Bangkok
  • Citadines Sukhumvit 23 Bangkok Bangkok
  • Citadines Sukhumvit 23 Bangkok Aparthotel
  • Citadines Sukhumvit 23 Bangkok Aparthotel Bangkok

You should know

  • Citadines Sukhumvit 23 Bangkok offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.