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4.3 out of 5

"Great location, great value. " More

By a verified traveller on Sun 27 Aug 2023

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Hotel Description

Citrus Sukhumvit 11 Bangkok by Compass Hospitality puts you in the heart of Bangkok, within a 20-minute stroll of Bumrungrad Hospital and Terminal 21 Shopping Mall. Highlights at this hotel include in-room free WiFi and LCD TVs.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Sukhumvit hotel include Central Embassy and Emporium.

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Cozy Connecting Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Cozy Room King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Citrus Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Citrus Sukhumvit 11 Bangkok by Compass Hospitality ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citrus Sukhumvit 11 Bangkok by Compass Hospitality

Everyone (7)
4 out of 5
Great location, great value.

Posted by on 27 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by Dave

Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely,Dave Front Office Manager

4 out of 5

Posted by on 3 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Dave

Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave / Front Office Manager

5 out of 5
Everything was great. Hotel, staff location was perfect

Posted by on 12 Feb. 2023

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Comment from Hotel Management

13 Feb. 2023 by Beer

Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!

4 out of 5
Location was great. Bed was soft and comfortable. Gym was better than i expected. Staff were helpful when needed, and left me alone when i was being private.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Dave

Dear Mr. Shane,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok on your recent visit to Bangkok and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok, we strive to provide superior levels of service to our guests; therefore your feedback is very important to us and we thank you again for providing it.Yours sincerely,Dave / Manager

4 out of 5

Very comfortable

Everything was good . Rooms were clean and spacious . Friendly staff always willing to help you . Tuk-Tuk service was very handy also . Restaurant food was excellent also . Good place to stay .

Posted by , from sydney on 28 May 2017

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Comment from Hotel Management

29 Jun. 2017 by Simon p

Dear Guest, Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel. We are delighted to hear that you had a pleasant stay. We are delighted to learn you had a positive experience while staying at the Citrus Sukhumvit 11. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We’re looking forward to welcoming you back in the near future. Best Regards, Simon P Front Office Manager

5 out of 5

Great value for money

Close enough to walk but far enough to be peaceful

Posted by , from E on 16 Apr. 2017

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4 out of 5
Pros: clean and comfortable.
Cons: map on how to get there on the confirmation.
Location: Seems to be a bit of an Aussie area
Hotel was great, but a little hard to find. Directions on how to get there from the sky train on the confirmation letter would be helpful for future guests.

Posted by , from Gold Coast on 14 Mar. 2017

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About the Citrus Sukhumvit 11 Bangkok by Compass Hospitality

Location 26 Sukhumvit 11, Klongtoie, Nue Wattana, Bangkok, Bangkok 10110

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Citrus Sukhumvit 11 Bangkok by Compass Hospitality. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Bangkok hotel.

  • 1 building
  • 136 guestrooms or units
  • Built in 2015
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Asok Railway Station (2.9 km / 1.8 mi)
  • Metro station: Nana BTS Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Citrus Sukhumvit 11 Bangkok by Compass Hospitality offers 136 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Citrus Sukhumvit 11 Bangkok by Compass Hospitality offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Citrus Sukhumvit 11 Bangkok by Compass Hospitality

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citrus Sukhumvit 11 Compass Hospitality Hotel
  • Citrus 11 Compass Hospitality Hotel
  • Citrus Sukhumvit 11 Compass Hospitality
  • Citrus 11 Compass Hospitality
  • Citrus Sukhumvit 11 Bangkok Compass Hospitality Hotel
  • Citrus Sukhumvit 11 Bangkok Compass Hospitality
  • Citrus Sukhumvit 11 by Compass Hospitality
  • Citrus Sukhumvit 11 Bangkok by Compass Hospitality Hotel
  • Citrus Sukhumvit 11 Bangkok by Compass Hospitality Bangkok
  • Citrus Sukhumvit 11 Bangkok by Compass Hospitality SHA Plus

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.