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Citrus Sukhumvit 13 by Compass Hospitality

3.5-star property
22 Sukhumvit Soi 13, Bangkok, Bangkok 0508 053 286
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3.8 out of 5
Good!
See all 20 wotif Reviews

"Arrived to find construction work being carried out. Work started at 7am which made sleep impossible after this time. Staff were excellent though " More

By a verified traveller on Mon 10 Oct 2022

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Hotel Description

Citrus Sukhumvit 13 by Compass Hospitality places you in the center of Bangkok, within just a 15-minute stroll of Bumrungrad Hospital and Soi Cowboy. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool, and free self parking.

A pampering day can include deep-tissue massages and hot stone massages. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and a business center. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also limited parking, along with the convenience of a free area shuttle.

Places within a 30-minute walk of this 3.5-star Sukhumvit hotel include Terminal 21 Shopping Mall and Central Embassy.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Triple Room with Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Citrus Sukhumvit 13 by Compass Hospitality ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Citrus Sukhumvit 13 by Compass Hospitality

Everyone (12) Couples (7)
5 out of 5

Posted by on 14 Feb. 2024

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Comment from Hotel Management

16 Feb. 2024 by EK/ASST OPM

Dear JamesThank you for the great scores of our hotel! We hope to see you again very soon at Citrus Sukhumvit 13.Kind regardsEkkawan S.Asst OPM

3 out of 5
Arrived to find construction work being carried out. Work started at 7am which made sleep impossible after this time. Staff were excellent though

Posted by on 10 Oct. 2022

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1 out of 5
Worst hotel in Bangkok

Posted by on 10 Jan. 2022

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Comment from Hotel Management

16 Feb. 2022 by Ampawan

Dear Guest, Warm greetings from Citrus Sukhumvit 13, Bangkok First of all I hope this message finds you in good health and prosperity. Thank you very much for choosing to stay with us. I am most embarrassed to learn that we have failed in our mission of providing you our normally high standard of service. I do sincerely apologies for the inconvenience caused by a breakdown of our service standards. Thank you very much for bringing this matter to our attention. Once again, thank you very much for your kind support and understanding. If there is anything, we can do to make your stay more comfortable, please let us know. Best regards,

3 out of 5

Great location. Close to restaurants, bars and BTS

Citrus 13 is well situated in Sukhumvit. Walking distance to bars, restaurants and Nana BTS. Staff are extremely friendly and accommodating. Room size is small but comfortable. Free tuk tuk to Nana BTS is good. The only disappointment is the condition of the hotel. It needs a lot of TLC and maintenance.

Posted by , from Australia on 23 May 2017

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2 out of 5

Average hotel. I guess you get what you pay for.

Welcome drink offered at arrival. But room was not available with King Bed so got given 2x single beds, got told will be available tomorrow and when I asked for correct room next day, they made me feel that I am bothering them but they changed my room to King bed. But room was tiny comparing wth my previous stays with other hotels. Not my taste but in $50 Aud what you get.

Posted by , from Australia on 24 Jan. 2017

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4 out of 5

Nice hotel in Bangkok

Hotel was very clean friendly staff close to shopping at a very reasonable price

Posted by , from Sydney Australia on 14 May 2015

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5 out of 5
Pros: Location
Cons: Small lobby

Posted by , from Australia - QLD - Brisbane on 10 Dec. 2014

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4 out of 5
Pros: Quiet at night
Location: Central
Facilities: Modern; Value: Inexpensive; Service: Good;

Posted by , from Sweden on 20 Mar. 2014

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4 out of 5
Pros: Modern
Cons: Room Lighting
Location: Soi too dark at night.
Facilities: Room lighting inadequate; Breakfast lacking fruit varieties, pasty varieties, etc.

Posted by , from Australia - VIC - Melbourne on 2 Dec. 2013

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3 out of 5
Pros: Breakfasts, friendly staff
Cons: Hotel was overbooked and I was thrown into a sub standard motel
Service: Inferior; Close to T21 and Sky train

Posted by , from Australia - VIC - Melbourne on 1 Dec. 2013

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About the Citrus Sukhumvit 13 by Compass Hospitality

Location 22 Sukhumvit Soi 13, Bangkok, Bangkok 10110

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and tour/ticket assistance are also featured at the business-friendly Citrus Sukhumvit 13 by Compass Hospitality. A free area shuttle within 800 meters is available. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Bangkok hotel.

  • 1 building
  • 79 guestrooms or units
  • 9 levels
  • Built in 2012
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Asok Railway Station (2.6 km / 1.6 mi)
  • Metro station: Nana BTS Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 800 meters; airport shuttle
  • Parking: Free self parking

Room Amenities

Citrus Sukhumvit 13 by Compass Hospitality offers 79 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. This Bangkok hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Indian Vibes - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Number of treatment rooms 3
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Citrus Sukhumvit 13 by Compass Hospitality offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Citrus Sukhumvit 13 by Compass Hospitality

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Restricted number of spaces per unit
  • Number of spaces per unit - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 per person
  • Airport shuttle fee: THB 1600 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citrus 13
  • Citrus 13 Hotel
  • Citrus 13 Hotel Bangkok Sukhumvit
  • Citrus Sukhumvit 13 Bangkok
  • Citrus Sukhumvit 13 Compass Hospitality Hotel
  • Citrus 13 Compass Hospitality Hotel
  • Citrus Sukhumvit 13 Compass Hospitality
  • Citrus 13 Compass Hospitality
  • Citrus Sukhumvit 13 by Compass Hospitality Hotel
  • Citrus Sukhumvit 13 by Compass Hospitality Bangkok
  • Citrus Sukhumvit 13 by Compass Hospitality Hotel Bangkok
  • Citrus Sukhumvit 13 by Compass Hospitality SHA Extra Plus

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.