4.7 out of 5

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Hotel Description

You'll be connected to a shopping centre at Novotel Bangkok Platinum, and within steps of popular attractions like Pratunam Market and Platinum Fashion Mall. Highlights at this luxury hotel include 2 bars/lounges, an outdoor swimming pool and free self parking.

Free WiFi, LCD TVs and free local calls are featured in all 288 soundproofed rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. You'll find nice touches like rainfall showerheads, bathrobes and slippers to enhance your stay. Additionally, free bottled water, safes and hairdryers are available.

The restaurant, THE SQUARE, is open for breakfast, lunch and dinner. The Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the free kids' club, fitness centre, steam room and kids' swimming pool. 2906 square feet (270 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include free WiFi in public areas and spa services. Each morning buffet breakfast is available. There's also the convenience of a free area shuttle.

Attractions within a 10-minute walk of this 4.5-star Bangkok City Centre hotel include Pantip Plaza and CentralWorld Shopping Complex.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$140* Per night/room 4 Sep. - 5 Sep.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Park View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Novotel Bangkok Platinum ratings based on 30 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Bangkok Platinum

Everyone (15) Couples (12) Family (3)
5 out of 5
Pros: The best things were....happy hours and live performance
Cons: They mistaken someone else' bill as our bill on check out
Location: Perfect
Facilities: Outstanding; Value: Amazing; Service: Respectful; Cleanliness: Spotless;

Posted by , from Australia - WA - Perth on 3 Nov. 2013

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5 out of 5
Pros: Located just above Platinum mall, you can always catch a rest in-between the shopping
Cons: Limited cable TV channels
Location: Super convenient
Facilities: Above average; Value: Affordable; Service: Friendly; Cleanliness: Spick and span;

Posted by , from Singapore on 22 Oct. 2013

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5 out of 5
Pros: Location! Near to Pratunam Market. Concierge always tried their best to get metered taxi for te guests. Thumbs up!!!
Cons: The ground floor has a smelly smell(from the river nearby)
Location: Outstanding
Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Immaculate; Pratunam Morning Market is the best place to shop!Never Enough!

Posted by , from Singapore on 23 Sep. 2013

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5 out of 5
Pros: Location
Cons: Hotel is very full.
Difficult to request for late check out despite late flight.

Posted by , from Singapore on 12 Jul. 2013

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5 out of 5
Pros: This is a very great location, variety of choices for breakfast, clean, large room, nice designed hotel, the welcome drink is nice also!
Platinum mall just located under the hotel, mcd and 7-eleven nearby, there is a salted BBQ fish food stall near to the central is cheap and nice!

Posted by , from Malaysia on 29 Apr. 2013

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5 out of 5
Pros: Wondeful Staff
Cons: Nothing
Location: Outstanding
Facilities: Home away from home; Service: Outstanding; Cleanliness: Immaculate; Bacon at Breakfast - Bacon is not overcooked, just the way they cook Bacon in Thailand

Posted by , from Australia - VIC - Melbourne on 25 Apr. 2013

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5 out of 5
Pros: Service
Cons: Price dropped after we booked it
Location: Outstanding
Facilities: Nice ; Service: Go the extra mile, Outstanding; Cleanliness: Immaculate; Platinum shopping mall right downstairs

Posted by , from Singapore on 7 Feb. 2013

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Comment from Hotel Management

7 Feb. 2013 by

Dear valued guest, Thank you for sharing your satisfaction with us and recognizing our team friendliness and the level of service provided. It is great that you enjoyed our hotel and be ensured that I will pass this to my entire team. We are all looking forward to welcoming you back to Novotel Bangkok Platinum. Warmest Regards Sascha Kunze Executive Assistant Manager

5 out of 5
Pros: Good view and awesome room decoration
Location: Perfect
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Lovely;

Posted by , from Singapore on 26 Dec. 2012

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5 out of 5
Pros: Location - right above the best mall!
Cons: Restaurant - my satay chicken was undercooked!
Location: Perfect
Facilities: Brand new; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 23 Oct. 2012

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4 out of 5
Cons: Water prices in hotel
Value: Rip-off, 75 -100 baht for water;

Posted by on 24 Aug. 2012

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Property Features

Novotel Bangkok Platinum offers its guests an outdoor pool, a kid's pool, a steam room, and a fitness centre. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A poolside bar, and A bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference centres. Spa services, a free kid's club, and tour or ticket assistance are also featured at the luxury Novotel Bangkok Platinum. An area shuttle and A train station drop-off shuttle are free. Self parking is free. This 4.5-star Bangkok hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 25 levels
  • 2 bars or lounges
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (32.5 km / 20.2 mi)
  • Train station: Bangkok Makkasan Station (3.1 km / 1.9 mi)
  • Metro station: Ratchaprarop Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Novotel Bangkok Platinum offers 288 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Fridge
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

THE SQUARE – This restaurant serves breakfast, lunch and dinner.

The Lounge – This lobby lounge serves breakfast, lunch and dinner.

Bar 9 – This bar is located by the pool.

24-hour room service is available.

Spa Services

  • Thai massage
  • Massages

Hotel Policies


  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1400.0 per day.
  • Free cribs (infant beds)!


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • 24-hour check-in
  • Maximum number of children who can stay free 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between THB 530 and THB 800 per person (approximately)
  • Rollaway bed fee: THB 1400.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bangkok Platinum Pratunam
  • Novotel Bangkok Pratunam
  • Novotel Platinum
  • Novotel Platinum Hotel
  • Novotel Platinum Hotel Bangkok Pratunam
  • Platinum Novotel
  • Novotel Bangkok Platinum Hotel Bangkok
  • Novotel Bangkok Platinum Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.