Novotel Bangkok Platinum

5.0 star property
Luxury hotel connected to a shopping centre in Bangkok with 2 restaurants

Photo gallery for Novotel Bangkok Platinum

Exterior
Garden
Outdoor pool
Executive Suite, 1 King Bed | View from room
Poolside views, open daily

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Laundry
The current price is NZ$219
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪2 min walk‬
  • Platinum Fashion Mall
    ‪2 min walk‬
  • CentralWorld Shopping Complex
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(35 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Single Beds, Park View

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 56 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Single Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 28 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Bangkok

You'll be connected to a shopping centre at Novotel Bangkok Platinum, and within steps of popular attractions like Pratunam Market and Platinum Fashion Mall. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .The restaurant, THE SQUARE, is open for breakfast, lunch and dinner. View Rooftop Bar is the hotel's own bar. Enjoy the free kids' club, gym and kids' swimming pool as well as access to yoga classes. 2906 square feet (270 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 10-minute walk of this 5-property class Bangkok City Centre hotel include CentralWorld Shopping Complex and Baiyoke Tower II.

What's nearby

  • Pratunam Market - 2 min walk - 0.2 km
  • Platinum Fashion Mall - 2 min walk - 0.2 km
  • CentralWorld Shopping Complex - 9 min walk - 0.8 km
  • Erawan Shrine - 9 min walk - 0.8 km
  • Siam Paragon Mall - 12 min walk - 1.1 km

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi International Airport (BKK) - 35 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪McDonald's & McCafé (แมคโดนัลด์ & แมคคาเฟ่) - ‬1 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪ยำแซ่บ (Yum Saap) - ‬1 min walk
  • ‪The Square - ‬1 min walk

About this property

Novotel Bangkok Platinum

Luxury hotel connected to a shopping centre in Bangkok with 2 restaurants
Novotel Bangkok Platinum offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2906 square feet (270 square metres) and includes a conference centre. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Novotel Bangkok Platinum. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 1 building
  • 288 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Conference rooms
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (203 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bangkok Platinum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Frequently asked questions

What is the cancellation policy at Novotel Bangkok Platinum?

Novotel Bangkok Platinum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bangkok Platinum?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Novotel Bangkok Platinum on 29 Sept 2025 start from NZ$219.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bangkok Platinum?

Yep, Novotel Bangkok Platinum has a free self car park.

Is there a spa on site at Novotel Bangkok Platinum?

Yep, there is an onsite spa at Novotel Bangkok Platinum. You'll enjoy services like Thai massages.

Does Novotel Bangkok Platinum have a pool?

Novotel Bangkok Platinum has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Novotel Bangkok Platinum?

Novotel Bangkok Platinum features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with 24-hour room service and dining areas.

Is Novotel Bangkok Platinum family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Bangkok Platinum is a hit with families.

Does Novotel Bangkok Platinum serve breakfast?

Yeah, travelers enjoy the buffet brekkie here! Served daily from 6:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Novotel Bangkok Platinum?

No, Novotel Bangkok Platinum does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Bangkok Platinum?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bangkok Platinum?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Bangkok Platinum?

No, pets and service animals are not allowed.

Reviews

Novotel Bangkok Platinum Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

badr

Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay- would stay again. Lovely staff, clean and comfortable room with big bathroom and seperate shower. Amazing buffet breakfast selection. Very convenient location for walking to shopping and eateries. Cool rooftop bar/ restaurant and pool area too.
Stayed 1 night in May 2025

10/10 Excellent

Yong Kwang

Stayed 2 nights in Mar 2025

10/10 Excellent

YAN SHENG

Travelled with family
Liked: Amenities
Grand and unique
Stayed 2 nights in May 2025

8/10 Good

Ajay

Stayed 2 nights in May 2025

10/10 Excellent

Miladis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Priceless

Excelent service overall
Stayed 4 nights in Apr 2025

6/10 Okay

Chong Kung

Stayed 4 nights in May 2025

8/10 Good

POH WOON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in hotel. Good location to access major malls. Personally feel , hotel should provide daily basic toiletries items daily during our stay. Instead of requesting every day.
Stayed 3 nights in May 2025

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinent
Stayed 4 nights in Apr 2025

10/10 Excellent

SHIRRINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located with easy access to everything, which made getting around very convenient. While the hotel itself was perfect—clean, comfortable, and beautifully maintained—I do think a few areas could be improved. It would be more convenient to have basic toiletries like a shower cap and toothbrush already in the room, rather than having to call and request them. The malls nearby weren’t particularly impressive, and the area can feel a bit unsafe in the evenings if you're alone. The staff were friendly, though we didn’t have much interaction aside from check-in and at the restaurants. Overall, a very good stay and the hotel itself was faultless.
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Stayed 6 nights in Apr 2025

10/10 Excellent

SUAN CHEOK

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

4/10 Poor

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. We returned for a reason because we enjoyed the hotel and the employees. We paid for the room on Expedia and when we checked in they told us that everything was paid only needed one thousand baht per night for deposit. To my surprise checking my credit card balance I was charged for the room again for 36,000 Baht I told them that they charged me twice they acknowledged that they overcharged me and they would refund my money. Today at checkout still not refunded they stated that it would be 2 weeks atleast to get refunded This is not acceptable and now charged for foreign transaction and interest on my account this should not happen to be charged again for the room I am very disappointed in this matter.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

NARESH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

ZIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bangkok Trip

The hotel has a great location and is easily accessible to explore the Pratunam area, Big C, and Central World. Overall, it's an excellent location with great service. One area for improvement: the hotel should give advance notice to guests about Songran private pool parties, rather than informing them only at the entrance when guests come down for a swim. That said, the event organizer was kind enough to allow my baby to use the children's pool, which we truly appreciated.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Good location, linked to mall and very near to main shopping area. Friendly staffs and comfortable bed. The hotel spa (Let's Relax) provides good massage service with reasonable price, much better than the road side massage shop.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Its family friendly. But maybe for 4 or 5 and above. Hotel is comfortable. Room was make up everyday. Gotten the daily breakfast at quite reasonable price. Breakfast is settled before every daily activities planned. So its quite convenient However, our shower area, the rain shower head seems quite old and dirty to use. Overall still great experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly and helpful staff. Serve good breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Ong

Stayed 3 nights in Mar 2025

8/10 Good

Nitin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025