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Royal Orchid Sheraton Hotel & Towers

5-star property
2 Charoen Krung Soi 30, Siphya, Bangkok, Bangkok 0508 053 286
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4.5 out of 5
Wonderful!
See all 4 Wotif Reviews

"Beautiful hotel located on the riverside. Very friendly and caring staff. Only disappointment was the river view room didn’t have a good view but a na ... " More

By a verified traveller on Sat 16 Nov 2019

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Hotel Description

Royal Orchid Sheraton Hotel & Towers puts you in the heart of Bangkok, connected to a shopping center and within steps of River City Shopping Complex and Si Phraya Pier. Highlights at this luxury hotel include 5 restaurants, 2 outdoor swimming pools, and free valet parking.

You can enjoy flat-screen TVs with satellite channels, and all 726 rooms feature free WiFi, separate bathtubs and showers, and espresso makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Free bottled water, safes, and hair dryers are also available.

The buffet restaurant, Feast, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour health club, outdoor tennis court, sauna, and kids' swimming pool. 30000 square feet (2787 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of a free area shuttle.

With a stay at this 5-star Bangkok City Centre hotel, you'll be 0.6 km (0.4 mi) from Iconsiam.

Executive Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking, River View (Premium Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds, Non Smoking, River View (Premium Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Royal Orchid Sheraton Hotel & Towers ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Orchid Sheraton Hotel & Towers

Everyone (3)
5 out of 5
Beautiful hotel located on the riverside. Very friendly and caring staff. Only disappointment was the river view room didn’t have a good view but a narrow window.

Posted by , from London on 16 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Royal Orchid Sheraton Team

Dear Sir/Madam, Many thanks for choosing to stay at Royal Orchid Sheraton Hotel & Towers, We hoped that you will have a pleasant with us and we look forward to welcoming you back again next time you feel like another relaxing stay overlooking the Chao Phraya river. Regards,

3 out of 5
Generally good but some issues.Tried to get extra small pillow, despite 3 attempts staff could supply just gave extra pillow.Room was not cleaned until late afternoon.garden pool is great but access to in involves many steep stairs .

Posted by on 13 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Royal Orchid Sheraton Team

Dear Sir/Madam, It was great to read your detailed feedback for your recent stay with us. Many thanks for choosing Royal Orchid Sheraton for your stay in Bangkok. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back in the near future and wish you all the best in the meantime. Regards, Royal Orchid Sheraton Team

5 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

7 Jun. 2019 by Royal Orchid Sheraton Team

Dear Sir/Madam, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 5 of our 5. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards, Royal Orchid Sheraton Team

5 out of 5
Great hotel close to everything,shopping,ferries,skybar,nightlife. Views to die for of the river from each room.Great service,Thai restaurant very good and accomodating.

Posted by on 21 Dec. 2018

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About the Royal Orchid Sheraton Hotel & Towers

Location 2 Charoen Krung Soi 30, Siphya, Bangkok, Bangkok 10500

Property Features

Royal Orchid Sheraton Hotel & Towers offers its guests 2 outdoor swimming pools, an outdoor tennis court, a 24-hour health club, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the luxury Royal Orchid Sheraton Hotel & Towers. An area shuttle within 1 kilometers and a ferry terminal shuttle are free. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 726 guestrooms or units
  • 28 levels
  • 5 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Bangkok Hua Lamphong Station (1.7 km / 1.1 mi)
  • Property shuttles: Free area shuttle within 1 kilometers, ferry terminal shuttle, and shopping center shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Royal Orchid Sheraton Hotel & Towers offers 726 air-conditioned accommodations with minibars and espresso makers. 106-cm flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Feast - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

Giorgio's - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Thara Thong - This restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.

Riverside Grill - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Lobby Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a 24-hour health club, and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1765.5 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Royal Orchid Sheraton Hotel & Towers

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 590.00 per person (approximately)
  • Airport shuttle fee: THB 1750 per vehicle (one-way)
  • Rollaway bed fee: THB 1765.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orchid Sheraton Hotel
  • Royal Orchid Sheraton Hotel
  • Royal Orchid Sheraton Hotel & Towers
  • Royal Orchid Sheraton Hotel & Towers Bangkok
  • Royal Orchid Sheraton Hotel Towers
  • Royal Orchid Sheraton Towers
  • Royal Orchid Sheraton Towers Bangkok
  • Royal Sheraton Hotel
  • Bangkok Sheraton
  • Royal Orchid Sheraton Bangkok
  • Royal Orchid Sheraton Hotel And Towers
  • Sheraton Bangkok
  • Sheraton Royal Orchid
  • Royal Orchid Sheraton Hotel Towers Bangkok
  • Royal Orchid Sheraton & Towers
  • Royal Orchid Sheraton Hotel & Towers Hotel
  • Royal Orchid Sheraton Hotel & Towers Bangkok
  • Royal Orchid Sheraton Hotel & Towers Hotel Bangkok

You should know

  • Royal Orchid Sheraton Hotel & Towers offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 7 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.