Skip to main content
Beginning of main content
3.9 out of 5

"Very poor communication from the reception desk, none of the phone lines worked in the rooms, could not even contact the reception desk, upon complain ... " More

By a verified traveller on Mon 30 Oct 2023

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Bangkok awaits you at Urbana Sathorn Hotel. Within a 20-minute stroll, you'll find popular places like Lumphini Park and Thaniya Plaza. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy an LCD TV with satellite channels, and each apartment features free WiFi, a balcony, and a dining area. A kitchenette comes equipped with a refrigerator and a microwave, and room service is also available. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. A living room, a DVD player, and in-room childcare are also available.

The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym along with access to basketball and racquetball/squash. A business center and limo/town car service are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 5-star Bangkok Central Business District aparthotel, you'll be 2.9 km (1.8 mi) from Erawan Shrine and 3.1 km (2 mi) from CentralWorld Shopping Complex.

Executive Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$127* Per night/room 5 Apr. - 6 Apr.

Deluxe Room, 1 Bedroom, Non Smoking (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 2 Bedrooms, Non Smoking (High Floor)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premier Room, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Urbana Sathorn Hotel ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Urbana Sathorn Hotel

Everyone (5) Couples (3) Family (6)
3 out of 5
Very poor communication from the reception desk, none of the phone lines worked in the rooms, could not even contact the reception desk, upon complaining nothing was done to fix it, didn’t feel the warm welcome you normally get upon checking in to the hotel, they weren’t as friendly at the reception desk. The porters at the door were very nice, very helpful and polite. The property is quite old and run down, in the pictures it looks so different compared to what it actually is. Don’t be fooled by the pictures

Posted by on 30 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

4 Dec. 2023 by Jimmy

Dear First and foremost thank you for taking the time to share your feedback with us.We're sorry to hear there were some issues with the receptionist communication. Please rest assured we have addressed this with the team to ensure we improve on this. And I’m looking forward to having you again as a guest in our hotel. Best Regards,Guest Service Manager

4 out of 5
Having a washing machine in the suite, with free washing powder, made our travels much easier. We appreciated it. The suites (we were in both an executive and later a premium suite) were very spacious. Not the most modern of places, but we really enjoyed it. It was good value for money. The location was great - just across the road (Silom Road) had so much to explore, and the BTS and Metro are very close. We didn’t realise how close we were to patpong night market... which made for a novel night out (the ping pong shows are a scam! Avoid).

Posted by on 22 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

21 Feb. 2020 by Anthika

Thank you for taking the time to share your feedback with us.

4 out of 5
I think some areas are run down the pool area needs renovation pool needs new tiles the floor bords. The rooms are ok old tv $173 Australian dollars a night I think is to much.

Posted by on 2 Dec. 2018

Was this review helpful to you?
3 out of 5

The room very noisy at night

Pros: Location
Cons: Staff and up dated hotel
Location: Good to walk to Silom
When check in no one come to help you bags to go to check in the lobby must go up steps in the breakfast room no one say anything when get in they busy standing talking together 3 peoples no one take you to table when I come to get coffee I drop the sugars bag no one help The just standing talking When check out take long time to get ok to go taxi waiting

Posted by on 5 Oct. 2017

Was this review helpful to you?
4 out of 5

Close to city hub

Great location close to BTS lines. Great access to everything. 7/11 easy walk.

Posted by on 22 Dec. 2015

Was this review helpful to you?
3 out of 5

Posted by , from Taiwan on 1 Feb. 2014

Was this review helpful to you?
3 out of 5
Pros: Location - close to night markets - and complimentary transfer to airport
Cons: Breakfast and no internet included with room

Posted by , from Australia - VIC - Melbourne on 27 Nov. 2013

Was this review helpful to you?
4 out of 5
Pros: Location and facilities were fine
Cons: Room was not clean, furnishings need repair, large, dangerous mirror on wall has no warning sign; room was not smoke-free, tho I requested no smoking
Facilities: Good; Value: Economical; Service: Polite; Cleanliness: Dirty; All in all it was a big disappointment for what is advertised as a luxuy serviced apartment!

Posted by , from Thailand on 20 Nov. 2013

Was this review helpful to you?
3 out of 5
Pros: Close to some good restuarants and short walk to transport and shopping
Cons: Air conditioning couldn't cope with the humidity. The hot water ran out very quickly
Location: Close to everything
Facilities: Nothing special; Value: Acceptable price; Service: Sufficient; Cleanliness: Tidy; Breakfast was only OK

Posted by , from Australia - VIC - Bendigo on 18 Oct. 2013

Was this review helpful to you?
5 out of 5
Pros: Spacious rooms for living, home away from home rather than just another hotel
Cons: Air conditioning seemed non existent in common areas

Posted by , from Australia - QLD - Regional QLD on 21 Mar. 2013

Was this review helpful to you?

Property Features

Urbana Sathorn Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Urbana Sathorn Hotel. Self parking is free. Smoking is allowed in designated areas at this 5-star Bangkok aparthotel.

  • 159 guestrooms or units
  • 35 levels
  • Built in 2007
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bangkok Train Station (4.3 km / 2.7 mi)
  • Metro station: Sathorn Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Urbana Sathorn Hotel offers 159 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Bangkok aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Kitchenware
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

Urbana Sathorn Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Urbana Sathorn Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Urbana Aparthotel
  • Urbana Aparthotel Bangkok Sathorn Thailand
  • Urbana Sathorn Bangkok Thailand
  • Fraser Hotel Urbana Sathorn
  • Fraser Suites Urbana Sathorn Hotel Bangkok
  • Urbana Sathorn Bangkok Thailand Aparthotel
  • Urbana Thailand Aparthotel

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.co.nz/Bangkok-Hotels-Urbana-Sathorn-Hotel.h1668034-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bangkok-Hotels-Urbana-Sathorn-Hotel.h1668034-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Bangkok-Hotels-Urbana-Sathorn-Hotel.h1668034-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.