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Astera Bansko Hotel & SPA

3.5 star property

Photo gallery for Astera Bansko Hotel & SPA

Indoor pool, outdoor pool
Exterior
Desk, iron/ironing board, WiFi
Dining
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
8 Strazhite Str., Gramadeto, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪3 min walk‬
  • Place, Vihren
    ‪8 min walk‬
  • Place, Bansko Gondola Lift
    ‪8 min walk‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Desk, iron/ironing board, WiFi

Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Apart House)

Desk, iron/ironing board, WiFi

Apartment, 1 Bedroom (Apart House)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (Apart House)

Desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms (Apart House)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the area

Bansko

A family-friendly stay in Bansko awaits you at Astera Bansko Hotel & SPA. Within just a 10-minute stroll, you'll find Bansko Ski Resort and Bansko Gondola Lift. Highlights at this ski hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Along with ski-in ski-out access, this hotel offers on-site ski storage. Additionally, you'll find a gym, a Turkish bath/hammam and a sauna. Buffet breakfast is available. There's also free self parking, along with the convenience of a free ski shuttle. .Sights within a 10-minute walk of this 3.5-property class Bansko hotel include SkiBansko by Traventuria and Vihren.

What's nearby

  • Bansko Ski Resort - 3 min walk - 0.3 km
  • Vihren - 8 min walk - 0.7 km
  • Bansko Gondola Lift - 8 min walk - 0.7 km
  • Paisii Hilendarski Historical Center - 15 min walk - 1.3 km
  • Holy Trinity Church - 20 min walk - 1.7 km

Getting around

  • Sofia (SOF) - 148 min drive

Restaurants

  • ‪Ginger - ‬4 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪The House - ‬3 min walk
  • ‪Victoria - ‬4 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Astera Bansko Hotel & SPA

Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Public spaces have WiFi for a fee. This ski hotel also offers ski storage, a children's pool and a sauna. Free self parking is available.

This 3.5-star Bansko hotel is smoke free.

  • 120 guestrooms or units
  • 2 buildings
  • Conference rooms
  • Childcare (surcharge)
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Astera Bansko Hotel & SPA offers 120 air-conditioned accommodations with an iron/ironing board and free toiletries. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

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4.3 out of 5, Excellent, 201 reviews
The price is NZ$105
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 1.50 per day)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 1.50 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

We should mention

  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.

Property is also known as

SG Astera Bansko Hotel
SG Astera Hotel
SG Astera Bansko
SG Astera
Astera Bansko Hotel SPA
Astera Bansko & Spa Bansko
SG Astera Bansko Hotel Spa
Astera Bansko Hotel & SPA Hotel
Astera Bansko Hotel & SPA Bansko
Astera Bansko Hotel & SPA Hotel Bansko

Frequently asked questions

What is the cancellation policy at Astera Bansko Hotel & SPA?

Astera Bansko Hotel & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Astera Bansko Hotel & SPA?

Yep, Astera Bansko Hotel & SPA has a free self car park.

Is there a spa on site at Astera Bansko Hotel & SPA?

There's no onsite spa, but this property does offer services like massages.

Does Astera Bansko Hotel & SPA have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

What luxury perks are available at Astera Bansko Hotel & SPA?

Astera Bansko Hotel & SPA features a Turkish bath, an outdoor pool and an indoor pool.

What makes Astera Bansko Hotel & SPA a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Astera Bansko Hotel & SPA.

Is Astera Bansko Hotel & SPA family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Astera Bansko Hotel & SPA is a hit with families.

Are there hot tubs in the rooms at Astera Bansko Hotel & SPA?

No, but there are deep-soaking baths in the guestrooms.

Does Astera Bansko Hotel & SPA serve breakfast?

Yeah, buffet breakfast is available at Astera Bansko Hotel & SPA.

Is there a free airport shuttle available at Astera Bansko Hotel & SPA?

No, Astera Bansko Hotel & SPA does not offer an airport shuttle service.

Is there a bar or restaurant at Astera Bansko Hotel & SPA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Astera Bansko Hotel & SPA?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Astera Bansko Hotel & SPA?

No, pets are not allowed.

Astera Bansko Hotel & SPA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Igor

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Better not...

Spent 5 days at Astera Hotel in January 2019, as an alternative to another hotel nearby, where we could not find available rooms in that period. The good: SPA and indoor swimming pools, large room, fairly clean, close to the ski station (still, not easy to walk with the ski equipment on), but they run a shuttle bus for that The bad: outdated rooms (need to be refurbished), restaurant ambience and food, cold food is regular (almost everything was served cold: breakfast eggs, dinner plates, etc.), poor quality breakfast (very cheap food), always leaving with a strong food smell impregnated in our clothes, overall feel of dirtiness (glasses, table cloths, etc.). As a personal conclusion, the hotel has good potential due to its location and facilities (the SPA and room size), but it requires urgent refurbishment and improvement of management, especially for the restaurant.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again.

It is very nice hotel, good rooms, food was good and it was close to the main street.
Stayed 4 nights in Jan 2018

10/10 Excellent

zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect
Stayed 6 nights in Jan 2018

6/10 Okay

Sofia

Disliked: Staff & service

Not what I expected.

The room we were given was in the annex and was not like the one I had seen in the photos. It was also in another building which was just 10 meters away but that meant you needed to get outside in 0 or -2 degrees. As a result, we didn't go to the spa because it wasn't convenient or advisable to move around in bathrobes at such temperatures. Dinner was also just acceptable, so we had it only once. Breakfast could definitely be better, as well. If I had known these, I would have booked another much better hotel which was also cheaper, as this turned out to be overpriced. The check in was also disappointing. Instead of being welcomed with a smile, it took them quite some time to find our reservation, which had been paid for and confirmed by the hotel itself, and the receptionist was on the point of being rude. A real pity because the location was very good. All in all, the rooms in the annex should have been a different category in the booking form as are other rooms , e.g. Superior, standard, suites etc.
Stayed 2 nights in Dec 2017

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