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Kap House Hotel

3.0 star property

Photo gallery for Kap House Hotel

Couples treatment room(s), hot stone massages, deep-tissue massages
A rustic interior with exposed wooden beams, a bar area, and traditional seating.
A multi-story building with a restaurant named 'Veranda BBQ & Wine' on the ground floor.
Double or Twin Room (Free Spa Access) | Balcony view
Couples treatment room(s), hot stone massages, deep-tissue massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$135
includes taxes & fees
1 Aug - 2 Aug

Explore the area

View map
77 Pirin Str., Bansko, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪5 min walk‬
  • Place, Vihren
    ‪5 min walk‬
  • Place, Bansko Gondola Lift
    ‪10 min walk‬

Room options

View all photos for Double or Twin Room (Free Spa Access)

Double or Twin Room (Free Spa Access)

Double or Twin Room (Free Spa Access)

  • Mountain view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double or Twin Room (Free Spa Access)

Economy Double or Twin Room (Free Spa Access)

Economy Double or Twin Room (Free Spa Access)

  • Mountain view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room (Free Spa Access)

Superior Triple Room (Free Spa Access)

Superior Triple Room (Free Spa Access)

  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms (Free Spa Access)

Family Apartment, 2 Bedrooms (Free Spa Access)

Family Apartment, 2 Bedrooms (Free Spa Access)

  • Mountain view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Mansard & Free Spa Access)

Apartment, 2 Bedrooms (Mansard & Free Spa Access)

Apartment, 2 Bedrooms (Mansard & Free Spa Access)

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed OR 1 Single Bed
  • Free Wi-Fi

About the area

Bansko

Kap House Hotel puts you in the heart of Bansko, within just a 10-minute stroll of Bansko Ski Resort and Vihren. Highlights at this hotel include a winery, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. Enjoy the Hot tub and sauna as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of a casino shuttle. .Sights within a 10-minute walk of this 3-property class Bansko hotel include Bansko Gondola Lift and Museum of Otets Paisii Hilendarski.

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.5 km
  • Vihren - 5 min walk - 0.5 km
  • Museum of Otets Paisii Hilendarski - 8 min walk - 0.7 km
  • Bansko Gondola Lift - 10 min walk - 0.9 km
  • Paisii Hilendarski Historical Center - 10 min walk - 0.9 km

Getting around

  • Sofia (SOF) - 144 min drive

Restaurants

  • ‪Ginger - ‬4 min walk
  • ‪Baba Vuno - ‬4 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬4 min walk
  • ‪The House - ‬5 min walk
  • ‪Chateau Antique - ‬6 min walk

About this property

Kap House Hotel

A winery is on site. Kap House Hotel offers its guests an indoor pool, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi.

Spa services, a library, and multilingual staff are also featured at Kap House Hotel. A casino shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Bansko hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 2007
  • Winery on site
  • Childcare (surcharge)
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Coffee shop
  • Dining venue
Kap House Hotel offers 26 accommodations with complimentary bathrobes and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Bansko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and sports massages.

Similar properties

Couples treatment room(s), sauna, hot tub, steam room
Hotel Elegant Lux
Bansko
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 44 reviews
The price is NZ$158
includes taxes & fees
4 July - 5 July
Hotel Elegant Lux

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Uncovered parking on site (EUR 6 per stay; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 7 for adults and EUR 4 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski storage
  • TV in common areas
  • Winery

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 7 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 4 for children
  • Uncovered self-parking fee: EUR 6 per stay (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Kap House Hotel Bansko
Kap House Bansko
Kap House
Kap House Hotel Hotel
Kap House Hotel Bansko
Kap House Hotel Hotel Bansko

Frequently asked questions

Is parking available at Kap House Hotel?

Yep, Kap House Hotel has an uncovered self car park with in/out privileges for EUR 6 per stay. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Kap House Hotel?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Kap House Hotel on 1 Aug 2026 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Kap House Hotel?

There's no onsite spa, but this property does offer services like sports massages.

Does Kap House Hotel have a pool?

Kap House Hotel has an indoor pool.

What luxury perks are available at Kap House Hotel?

Kap House Hotel features a winery, an indoor pool and 1 hot tub.

What makes Kap House Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Kap House Hotel.

Is Kap House Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an indoor pool, it's no surprise that Kap House Hotel is a hit with families.

Does Kap House Hotel serve breakfast?

You bet, buffet brekkie is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Kap House Hotel?

No, Kap House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kap House Hotel?

Yep, you can grab a meal at Kap House Hotel's onsite restaurant.

What time are check-in & check-out at Kap House Hotel?

Check-in begins at 2:30 PM. Check-out time is noon.

Kap House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gueorgui

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, room neat and clean, location great, continental breakfast -very good and cattered personally for you. The hotel exceeded my expectations.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Kostas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa. The location was perfect. The breakfast though was average
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kap House is lovely but don’t go to Bansko

Kap House is lovely but don’t go to Bansko. We have been to Bansko 6 times but unfortunately it will be our last. The queues for the gondola were terrible, we had to pay for a minibus on our 2nd day or it would literally have taken hours to get up the mountain. Several of the runs were closed (including some at the top of the mountain), it's too busy for the runs that are open even out of high season and it isn't as cheap as it used to be. The old part of town is still very nice, the hotel was great and the people friendly. If you do go to Bansko stay at the Kap House.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and very nice room

The room was very big, the location is great, around 5 minutes walk to to the gondola. Breakfest wasn't much but it was very affordable so it was fine. There is a great Jacuzzi available. Ski room is on the smaller size and could use frw more shoes dryers - available only for 4 pairs.
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy beds, and fabulous restaurant with 20% off. Amazing value, 10min walk to the Gondola. Lion bar 4 paces away, great find.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Kjell Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower must be repaired. Not possible to lock door with second lick due to no hole in frame for slide.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with spa

Very nice hotel with excellent spa, sauna, Jacuzzi, small pool. Economy room on a 3rd floor was adequate for me as a solo skier/traveler, but for a couple I would suggest to book a standard room with the balcony. People there are very nice and helpful, and it's only about 6 min walk from the gondola. Internet was very good.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, room comfort

Kap House is value for money ...

Friendly and helpful staff. Easy check in. Walking distance to gondola ski lift. Restaurant of the hotel has lots of choice and is open late. Room was spacious with a good shower and good wifi connection. Overall look is a bit old fashioned but don't have a problem with that. I haven't seen a lift in the hotel so if you stay on the 3th floor ... If we would go back to Bansko we 'll stay again in Kap House !
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort

basic hotel 5 mins walk from the gondola

Kap House is a good basic hotel close to the slopes on the Main Street - the rooms were cleaned everyday and fresh towels provided. The breakfast is an additional +7BGN per person per day, very convenient but you could find better value and quality outside. The spa facilities are ok, the changing rooms are very basic and the pool/jacuzzi area smelt like oil from the kitchens most days which was a bit off putting, sauna was all fine. The ski equipment store/dry room near the reception was very useful.
Stayed 5 nights in Jan 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

more than avarge, good value for money

nice spa, ok service, breakfest was a little weak no coffee, great location, beds werent that comfy, weak wifi
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr empfehlenswert

Ein sehr schönes Hotel in einer wunderschönen Umgebung. Das Hotel ist zentral gelegen, das Zimmer war sauber und freundlich eingerichtet. Das Personal immer freundlich und zuvorkommend. Wir werden bestimmt wieder dort buchen!
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Lloyd

Liked: Staff & service, property conditions & facilities, room comfort

Great value for money

4 young lads at end of season skiing holiday. Great location to slopes and restaurants. Room and hotel had everything we needed. Would stay here again if we were to return.
Stayed 6 nights in Mar 2018
Verified

10/10 Excellent

SOULTANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Αρκετά καλό σαν σύνολο, πολύ βολική η τοποθεσία του και καθαρά δωμάτια. Το wifi μπορεί να παρουσιάσει κάποιες φορές πρόβλημα. Εύκολο parking ακριβώς μπροστά στην είσοδο. Στα συν, επιπλέον έκπτωση εαν επιλέξετε για φαγητό το εστιατόριο που υπάρχει στο ισόγειο, το οποίο είναι και από μόνο του μια ξεχωριστή επιλογή ως κατάστημα.
Verified

8/10 Good

chef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was great for what we needed it for

Good position for gondola approximately 5 min walk. Good bars and restaurants near by, loins bar just outside hotel and ginger restaurant which is close by did good food and drinks. Hotel was perfect for what we needed it for and would use again
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort

God beliggenhed

Godt og billigt hotel som ligger fint i byen
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons réservé la dernière chambre disponible.Accueil très très sympa. Jacuzzi, sauna et petits ronds dans la piscine intérieure avant d'aller au festival à deux pas. Nous avons passé une nuit calme. Petit déjeuner simple mais bon. Une bonne adresse...
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятным бонусом оказалась 20% скидка в ресторане "веранда" находящемся на первом этаже. Отель находится на центральной улице Банско. В непосредственной близости от баров, поэтому спать с открытым окном не получалось из-за шума.
Verified

10/10 Excellent

Laura

Отель хороший но до подъемника далековато. Цена хорошая. Вобщем все понравилось. Люди хорошие, работники отеля.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great hotel, highly recommended if you want value for money
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Veneta

Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice service. Helping in the stairs.

Stayed 1 night in Sep 2018