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NH Collection Barcelona Constanza

4.0 star property
Hotel connected to the convention centre in Barcelona with a full-service spa

Photo gallery for NH Collection Barcelona Constanza

Steam room
Fitness facility
Daily buffet breakfast for a fee
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$260
includes taxes & fees
10 Mar - 11 Mar

Explore the area

View map
Carrer de Deu i Mata 69-99, Barcelona, 08029
  • Place, L’Illa Diagonal Mall
    ‪2 min walk‬
  • Place, Avinguda Diagonal
    ‪2 min walk‬
  • Place, Camp Nou
    ‪3 min drive‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.6 out of 10
Excellent
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Double Room

Premium bedding, minibar, in-room safe, desk

Junior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room (Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 3 Adults)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room (Adjoining Room, 4 adults)

Premium bedding, minibar, in-room safe, desk

Family Room (Adjoining Room, 4 adults)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Premium bedding, minibar, in-room safe, desk

Family Room (Adjoining Room, 2AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Adjoining Room, extra bed 2AD+3CH)

Premium bedding, minibar, in-room safe, desk

Family Room (Adjoining Room, extra bed 2AD+3CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

About the area

Barcelona

You'll be connected to the convention centre at NH Collection Barcelona Constanza, and within a short 5-minute stroll of L’Illa Diagonal Mall and Avinguda Diagonal. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include massages along with access to the steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Les Corts hotel include Camp Nou and Plaça d'Espanya.

What's nearby

  • L’Illa Diagonal Mall - 2 min walk - 0.2 km
  • Avinguda Diagonal - 2 min walk - 0.2 km
  • AXA Auditorium and Convention Center - 3 min walk - 0.3 km
  • Camp Nou - 3 min drive - 1.8 km
  • FC Barcelona Museum - 3 min drive - 1.8 km

Getting around

  • L'illa Tram Stop - 3 min walk
  • Barcelona-Sants Station - 16 min walk
  • Barcelona El Prat Airport (BCN) - 28 min drive

Restaurants

  • ‪Buenas Migas - ‬2 min walk
  • ‪Andreu Xarcuteria i Tastets l'Illa - ‬5 min walk
  • ‪Hidden Café Barcelona - ‬1 min walk
  • ‪el Tap - ‬1 min walk
  • ‪Sakura-Ya - ‬5 min walk

About this property

NH Collection Barcelona Constanza

Hotel connected to the convention centre in Barcelona with a full-service spa
NH Collection Barcelona Constanza offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at NH Collection Barcelona Constanza. For a fee, parking is available.

This 4-star Barcelona hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 6 levels
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
NH Collection Barcelona Constanza offers 308 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$488
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 to 24 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 452 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 46.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 to 24 per person
  • Self-parking fee: EUR 29 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 46.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Constanza
NH Constanza Hotel
NH Collection Barcelona Constanza Hotel
Collection Constanza Hotel
NH Collection Barcelona Constanza
Collection Constanza
Nh Constanza Barcelona
Nh Constanza Hotel Barcelona
NH Collection Constanza Barcelona, Catalonia
NH Collection Barcelona Constanza Hotel
NH Collection Barcelona Constanza Barcelona
NH Collection Barcelona Constanza Hotel Barcelona

Frequently asked questions

What is the cancellation policy at NH Collection Barcelona Constanza?

NH Collection Barcelona Constanza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Barcelona Constanza?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at NH Collection Barcelona Constanza on 10 Mar 2026 start from NZ$235.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Barcelona Constanza?

Yep, NH Collection Barcelona Constanza has a self car park for EUR 29 per day. A self car park is also available, for a fee.

Are there any beaches close to NH Collection Barcelona Constanza?

The closest beach to NH Collection Barcelona Constanza is Barceloneta Beach (4.8 km).

Is there a spa on site at NH Collection Barcelona Constanza?

Yep, there is an onsite spa at NH Collection Barcelona Constanza. You'll enjoy services like massages.

Does NH Collection Barcelona Constanza have a pool?

NH Collection Barcelona Constanza has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes NH Collection Barcelona Constanza a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at NH Collection Barcelona Constanza.

Is NH Collection Barcelona Constanza family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that NH Collection Barcelona Constanza is a hit with families.

Does NH Collection Barcelona Constanza serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at NH Collection Barcelona Constanza?

No, NH Collection Barcelona Constanza does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Barcelona Constanza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Collection Barcelona Constanza?

Check-in begins at 3 PM. Check-out time is noon.

NH Collection Barcelona Constanza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro, Panama

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at mid morning before check in time (3 pm) and they gave us a room. Staff is very kind. Rooms are clean and nice. They have a spa.
Stayed 1 night in Nov 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Oscar

Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, beautiful hotel! Accommodations, staff and local shops were all wonderful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shauntay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Sep 2025

8/10 Good

Meena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location to tour Venice. Bus service just outside hotel so it was easy to get to the city.
Stayed 2 nights in Sep 2025

6/10 Okay

Karlyn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Past it's prime

Property and room were run down with lots of wear and tear. The room wasn't cleaned properly. Breakfast was mediocre. Staff were very nice but it just wasn't the "collection" experience I expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Nosheen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay!

My family and I stayed at NH Constanza at the end of August and had a lovely time. From the moment we arrived, the staff were very friendly and welcoming. Yasin was helpful in directing us to the car park and helping us with our luggage to our room. His service was excellent! Thank you Yasin! Also we would like to say a huge thank you to Pol who was so welcoming and super helpful. He helped us with our queries and went above and beyond! :-) The room we had was clean and the service from house keeping was wonderful. A free 30 minute spa session was included in our stay everyday which was fantastic. We loved using the sauna and pool. The spa also offered facials and massages at an additional cost which was nice to have on offer. The hotel also has a small gym and a rooftop pool. Next door to the hotel is a mall with shops such as Cortefiel, Primark, Parfois and many more. Overall, we enjoyed our stay and would definitely recommend staying here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chaya-sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although far from the center of town, this hotel have a wonderful quiet reprieve from the madness of Barcelona in August. I took public transportation everywhere, buses and metro nearby and very easy to use. The staff was so kind and helpful. The room was large and quiet, only thing the bathroom needed a little redo, but besides that I am so happy with my choice to stay here!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and great staff. Very clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

Amy Louiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and perfect location
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff I should highlight that human touch and how they have handled a personal situación, I felt supported and guided.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing, everything was on point up to the welcome drink! I had a early checkout and breakfast was provide for us! The breakfast was out of this world! The potion size in the restaurant are questionable (tacos) but i have nothing bad to say about this property.
Roof top pool
Smoothie for breakfast!
Breakfast!
Breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Tara

Stayed 1 night in Aug 2025

6/10 Okay

Yassmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our experience at this hotel has been absolutely unacceptable from the very beginning. We arrived a few hours early, exhausted from our journey, hoping we might be able to check in if a room was ready. Reception took our number and said they’d contact us if anything became available. We never heard back. Assuming things would be ready by the official 3pm check-in, we returned just after that time. To our surprise, the room still wasn’t ready because the previous guest hadn't left on time. Instead of taking accountability or offering a sincere apology, the receptionist quickly handed us vouchers for alcoholic drinks (one of us doesn’t even drink), told us to wait in the bar for 20 minutes, and brushed us off without checking if this was acceptable. Feeling ignored, I returned the vouchers to the front desk and asked for a more appropriate resolution—such as a partial discount—for the inconvenience. This request was completely dismissed. Only then, after I pushed back, did the receptionist “magically” find a room for us. Still no apology. No empathy. No professionalism. To make matters worse, while I was at reception, the bar staff gave my friend a drink using the voucher. When I returned, the bartender rudely demanded we hand her the voucher—even though I had already returned it. She told me to go back and get it from reception. It was humiliating, so we left the untouched drink and walked away. The way we were spoken to made it clear we weren’t being respected.
Stayed 6 nights in Aug 2025

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Travelled with family
Disliked: Property conditions & facilities
The rooms were large, especially for Europe, and the decor was fine inside the rooms. The hallways were filthy and dilapidated, the lobby was very outdated, the decor of the bar/hotel restaurant was totally 1980s and the staff was… Friendly is not the word that I would use… More like they tolerated us and pretended to be nice. The swimming pool was full of locals, who apparently knew someone who worked there because I felt like I was in a pre-party to a nightclub and it was completely packed. I had a massage in the spa and the lady was really nice, but didn’t know how to do anything beyond a Swedish massage and I was having neck and back problems and really needed someone’s help. The little banquet Café across the street was lovely and having taxis at our back and call across the street were fantastic but the location was pretty remote and I don’t think I would stay there again. oh and I am 99% sure I got double charged for the Barcelona tax. I paid it when I checked in and they also charged me again when I checked out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mery I.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Sundeep

Stayed 2 nights in Aug 2025

10/10 Excellent

Parvaneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Erica

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location with plenty of shopping, dining and sightseeing options in the area minute walk to hop on hop off bus routes. Breakfast buffet is added expense but well worth having with amazing and fresh options for what you pay.
Stayed 3 nights in May 2025