6/10 Okay
Nick P., Framingham
25 Feb 2026
Liked: Cleanliness
We had a nice weekend, skiing was good and for the most part all went well. Upon arrival it was not know that the lock would not open until exactly at 4 pm. As a result the combination was inserted a couple of times and then required resetting. Not sure that I read specific language to that effect, but certainly learned about that afterwards. The good news it was a space of 5-10 minutes delay to enter the house, just made a little more challenging with a 3 year old having to go to the bathroom!We all otherwise settled in unpacked and then tried to deal with the online checkin activities. The QR code and website all had these different pdf's but none had any reference to the need to turn on the water valve in the basement, let alone how the auto valve switch worked. That was manually overidden but it required a few calls to Abbey to discuss. This was inconvenient as it essentially had us going up and down the stairs to/from the basement and trying to determine where was the water valve. While it may seem it was obvious and conspicuous, for those having not seen these auto valves before it did not appear to be the solution. No images upstairs in any check in information were available to help identify and resolve.Then after dinner on our second night it was time to do the dishes. We loaded the dishwasher to capacity and looked for soap. None available. We spent more time looking upstairs and down and in a variety of closets to confirm there was no soap available.
Nick P.
Stayed 3 nights in Feb 2026