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Hotel Metropol Basel

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Basel Zoo

Photo gallery for Hotel Metropol Basel

Reception
Creator video
Comfort Double Room
Interior entrance
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry
The current price is NZ$277
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Elisabethenanlage 5, Basel, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Place, Marktplatz
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Double Room (First)

Double Room (First)

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style)

Double Room (Style)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Style Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2

Style Triple Room

  • Sleeps 3

View all photos for Comfort Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2

View all photos for Economy Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2

View all photos for Superior Single Room

Memory-foam beds, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1

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About the area

Basel

Hotel Metropol Basel places you in the centre of Basel, within just a 15-minute stroll of Basel Zoo and Basler Muenster. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a computer station. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Sankt Alban hotel include Marktplatz and Congress Center Basel.

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • Congress Center Basel - 3 min drive - 1.8 km
  • St. Jakobshalle - 3 min drive - 2.7 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Brezelkönig - ‬2 min walk
  • Burger King

About this property

Hotel Metropol Basel

Hotel with a 24-hour fitness centre, a quick walk to Basel Zoo
Hotel Metropol Basel offers its guests a 24-hour fitness centre, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metropol Basel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 1980
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Metropol Basel offers 46 accommodations with a safe and free newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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City Inn Basel

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 486 reviews
The price is NZ$252
includes taxes & fees
11 Oct - 12 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle on request
  • Parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

What is the cancellation policy at Hotel Metropol Basel?

Hotel Metropol Basel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropol Basel?

As of 27 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 5 Oct 2025 start from NZ$258.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropol Basel?

Yep, Hotel Metropol Basel has a self car park for CHF 30 per night. Additionally there is extended parking for CHF 30 per night. Onsite parking is limited.

Are there any beaches close to Hotel Metropol Basel?

The closest beach to Hotel Metropol Basel is Plage de Huningue (4.7 km).

Does Hotel Metropol Basel serve breakfast?

Sure does, buffet breakfast is available on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Metropol Basel?

No, Hotel Metropol Basel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Metropol Basel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Metropol Basel?

No, only service animals are allowed.

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 641 reviews
Rating 8 - Good. 261 out of 641 reviews
Rating 6 - Okay. 54 out of 641 reviews
Rating 4 - Poor. 20 out of 641 reviews
Rating 2 - Terrible. 8 out of 641 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Stayed 4 nights in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Staff & service, room comfort

Close to transport links and good breakfast.

Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Janet

Accomodating
Stayed 3 nights in Jun 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was expensive for what you received A few things were to working Good location
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dr Sandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to SBB station. Lovely breakfast. Nice room.
Stayed 3 nights in May 2025

10/10 Excellent

Shiv

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly reception staff! So helpful in telling us how to navigate the city. Anja and Palmeria (I think. Sorry for misspelling). Lovely people. The hotel pillows are bad though! Very flat.
Stayed 1 night in May 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We was stayed for three nights
Stayed 3 nights in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Basel 3 night stay

Stayed for 3 nights as a city break. Location is ideal next to train station making it easy to walk everywhere/jump in public transport. Hotel was clean with good room sizes. When we arrived reception was unmanned with only an automated machine to check in (which felt very impersonal & made thing feel more painful than needed for "weary travellers who'd just arrived in the country"). Room temperature was our main issue as it fluctuated up and down wildly making sleeping difficult - and this was centrally controlled with no option to adjust heat within our room (and nothing reception could do). Breakfast selection and quality was acceptable.
Stayed 3 nights in Apr 2025

8/10 Good

Nitin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ideal place for proximity to the train station and the room is very comfortable. No staff at reception which makes it feel less secure. Check in is self service but easy. No Wi-Fi in rooms, only in lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

CHRISTINE

Stayed 5 nights in Mar 2025

10/10 Excellent

Yuriy, Morganville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient location. Fabulous breakfast on the top floor!
Stayed 3 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel, peabody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent location next to train station but facing away from crowded area. Directly next to tons of transportation - which is free for tourists! Breakfast was nice in gorgeous panoramic dining room. To clear up the piece about the dual front desks - the hotels are CONNECTED -its a 10 second walk to the other hotel. I didn't have the need to do so. Very happy with stay, will be back for sure.
Stayed 2 nights in Feb 2025

10/10 Excellent

machiko

Liked: Cleanliness, amenities, property conditions & facilities
Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.

4/10 Poor

Briana

Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Woking

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024