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Hotel Metropol Basel

4.0 star property

Photo gallery for Hotel Metropol Basel

A hotel entrance with a staircase leading up to the door, a red car parked in front, and a building with a 'metropol' sign.
Creator video
A modern hotel lobby with a reception desk, seating areas, and a visible staircase.
A modern hotel lobby with seating areas, a reception desk, and large windows offering views of the outdoors.
A hotel room with a bed, two bedside tables, a chair, a lamp, and a wall art piece.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
The current price is NZ$337
includes taxes & fees
5 July - 6 July

Explore the area

View map
Elisabethenanlage 5, Basel, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Place, Marktplatz
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Double Room (First)

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Double Room (First)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Style)

A hotel room with a bed, a desk, two chairs, a television, and a window with curtains.

Double Room (Style)

8.6 out of 10
Excellent
(44 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, bedside table, lamp, chair, and a desk with a chair.

Superior Single Room

9.8 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with two beds, a small table with a plant, two wall-mounted lamps, and a large window with curtains.

Comfort Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Basel

Hotel Metropol Basel places you in the centre of Basel, within just a 15-minute stroll of Basel Zoo and Basler Muenster. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Sankt Alban hotel include Marktplatz and Congress Center Basel.

What's nearby

  • BIS Tower - 2 min walk - 0.2 km
  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Bierrevier - ‬3 min walk
  • ‪Kaffeemacher - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • Burger King

About this property

Hotel Metropol Basel

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Metropol Basel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 1980
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Metropol Basel offers 46 accommodations with a safe and free newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

Lobby
Novotel Basel City
Sankt Alban
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 777 reviews
The price is NZ$305
includes taxes & fees
12 July - 13 July
Novotel Basel City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle on request
  • Parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 per person
  • Self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

What is the cancellation policy at Hotel Metropol Basel?

Hotel Metropol Basel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropol Basel?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 5 Jul 2026 start from NZ$337, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropol Basel?

Yep, Hotel Metropol Basel has a self car park for CHF 30 per night. A self car park is also available, for a fee. Additionally there is extended parking for CHF 30 per night. Onsite parking is limited.

Are there any beaches close to Hotel Metropol Basel?

The closest beach to Hotel Metropol Basel is Plage de Huningue (4.7 km).

What makes Hotel Metropol Basel a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Metropol Basel.

Does Hotel Metropol Basel serve breakfast?

Sure does, buffet breakfast is available on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Metropol Basel?

No, Hotel Metropol Basel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Metropol Basel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Metropol Basel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 722 reviews
Rating 8 - Good. 289 out of 722 reviews
Rating 6 - Okay. 60 out of 722 reviews
Rating 4 - Poor. 26 out of 722 reviews
Rating 2 - Terrible. 9 out of 722 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Statyed for a night after late night flight. Everything was perfect! Perfect option for overnight stay if you have an early morning train to catch.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hacer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, helpful staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Basel SBB station and bus to the airport
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Zhongwei

clean room and stair, nice staff,good location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities
Great staff and good room. Would sttay there again. Very near train station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff at reception.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Isabel

Liked: Cleanliness
Did not see a pool - or a gym - there was not even a relaxing area. There was no-one on reception on arrival. And the building itself felt like a concrete hostel block. I have zero idea how this hotel ever got a 4 star rating. The rooms were clean, comfy and equipped as advertised and the continental breakfast was plentiful.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

ana

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service
Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Betul

Liked: Staff & service, property conditions & facilities
Perfect Location.Special Thanx to Receptionist Hennadıı..He helped for everything. Breakfast should be better, Finished products have not been renewed ! We booked 2 rooms,the hair dryer was not working in both rooms.! The pillows are so uncomfortable.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception was temporary closed when i arrived, had to check-in in a communicating different hotel (Euler). No parking was available, I would have been nice to know a reservation was needed for that (very few spots). Breakfast not at 4 stars level.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Funto

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, although staff weren’t the friendliest. Overall a good experience.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anette

Liked: Cleanliness
Fine clean room - practically located A little strange that there are 3 hotels together
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 1 night in Dec 2024
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to central train station but a little hard to find. Hotel was clean and bed was comfortable
Stayed 1 night in Sep 2025
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service
We received free Zurich cards when we checked in which was a huge bonus. The front desk staff was nice. Location was great. The only complaint we had was that it was SO HOT in the room. They had over-compensated for the temperature outside. Even the floor was hot in some spots to walk on barefoot.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to start our trip into Switzerland. Hotel very close to station. Staff very welcoming and friendly.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marjorie

Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Aug 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet hotel in great location.