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Novotel Basel City

4.0 star property
Hotel in Basel with restaurant and bar/lounge

Photo gallery for Novotel Basel City

Interior
Family Room, 1 Queen Bed with Sofa bed
Interior
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$297
includes taxes & fees
28 Feb - 1 Mar

Explore the area

View map
Grosspeterstrasse 12, Basel, BS, 4052
  • Place, Basel University
    ‪2 min walk‬
  • Place, Basel Art Museum
    ‪15 min walk‬
  • Place, Basel Zoo
    ‪17 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds (Next)

Twin Room, 2 Single Beds (Next)

Twin Room, 2 Single Beds (Next)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Sofa bed - double
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Basel

Novotel Basel City puts you in the heart of Basel, steps from Basel University and within a 10-minute stroll of BIS Tower. Highlights at this hotel include a restaurant and dryers. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym along with access to bike hire and a playground. 2066 square feet (192 square metres) of event facilities include 5 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Sankt Alban hotel include Basel Art Museum and Basler Muenster.

What's nearby

  • Basel University - 2 min walk - 0.2 km
  • Basel Art Museum - 15 min walk - 1.3 km
  • Basel Zoo - 17 min walk - 1.4 km
  • Basler Muenster - 18 min walk - 1.5 km
  • St. Jakobshalle - 20 min walk - 1.7 km

Getting around

  • Basel SBB Station - 10 min walk
  • Bhfeingang Gundeldingen Tram Stop - 14 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Da Graziella - ‬9 min walk
  • ‪Thai Square - ‬8 min walk
  • ‪Alte Post - ‬9 min walk
  • ‪Nam Soup Bar - ‬10 min walk
  • ‪Spark - Wine And Coffee Bar - ‬11 min walk

About this property

Novotel Basel City

Hotel in Basel with restaurant and bar/lounge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2066 square feet (192 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly Novotel Basel City. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 2066 sq ft of conference space
  • 192 sq. m of conference space
  • Built in 2014
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Basel City offers 145 accommodations with minibars (stocked with some free items) and minibars. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 26 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,066 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 31 per person
  • Self-parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

What is the cancellation policy at Novotel Basel City?

Novotel Basel City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Basel City?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Novotel Basel City on 28 Feb 2026 start from NZ$279.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Basel City?

Yep, Novotel Basel City has a self car park for CHF 26 per night. A self car park is also available, for a fee.

Are there any beaches close to Novotel Basel City?

The closest beach to Novotel Basel City is Plage de Huningue (5.1 km).

Does Novotel Basel City serve breakfast?

Sure does, buffet breakfast is available daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Novotel Basel City?

No, Novotel Basel City does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Basel City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Basel City?

Check-in begins at 2:00 PM. Check-out time is noon.

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 425 out of 730 reviews
Rating 8 - Good. 236 out of 730 reviews
Rating 6 - Okay. 51 out of 730 reviews
Rating 4 - Poor. 11 out of 730 reviews
Rating 2 - Terrible. 7 out of 730 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious dinner, hot breakfast not as good as the rest. Stylish modern hotel. Not near much but free Basel card to get tram in to town.
Stayed 1 night in Oct 2025

10/10 Excellent

Fuad

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free travel pass excellent
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Aug 2025

8/10 Good

Glenn, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Europe. After this we would like aim for this Novotel Chain. They facility and Breakfast were good and well balanced. A reasonable bar in the lobby as well. They offered free Tram tickets to down town as they said not very vehicle friendly. We had to leave following day so did not try them.
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Stayed 1 night in Aug 2025

10/10 Excellent

Afshin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washroom basin was not draining well. The sofa bed was not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sadaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, the only issue i would say is the additional bed for child was a ver small sofa. Not one that opens into a bed, just a sofa with bedding. If this had been clearer when booking i would have booked a bigger room. Other than that everything was good
Stayed 5 nights in Aug 2025

8/10 Good

Lynnemarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here for Women’s Euros & there was a great atmosphere & buzz around the hotel & Basel in general. The staff were very friendly and helpful. Facilities were great, room was lovely & large with the added bonus of a bath. Breakfast had everything you could expect. The fridge in the room was also welcomed to store my insulin in. Overall a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel,las habitaciones estaban reciéntenlo renovada y en perfectas condiciones, buena ubicación para ir al centro o al aeropuerto. Lo recomiendo ampliamente.
Stayed 1 night in Aug 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

6/10 Okay

Jegatheeswaran

Liked: Staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Amenities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Yuvaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Family stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Phillip

Stayed 2 nights in Aug 2025

10/10 Excellent

Hari, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Stayed 1 night in Jul 2025

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is awesome. The services was really good. When we needed few things, that night staff receptionist(check-in aug 5-7) was an awesome receptionist. He was busy but was able to provide all we needed. Worth it.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jul 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a good spot

The bed was comfortable. The breakfast was nice but very expensive!
Stayed 1 night in Jul 2025

10/10 Excellent

Sayed Aziz, Bagshot

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing 3 days. Hospitality top notch. Breakfast and coffee shop team brilliant. Rooms are really good - very good location - we thoroughly enjoyed our experience. Crisp housekeeping and front desk team is knowledgeable and courteous.
Stayed 2 nights in Jun 2025

8/10 Good

Ange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable as expected for a 4 star Novotel. Great service also.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Ian, Seven Valleys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Clean and very accessible to public transportation
Stayed 1 night in Jun 2025

10/10 Excellent

Hsiao-Yi, Plano

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spatial. Staff friendly and efficient. Great breakfast. The only complaint is when the bathroom light is turned on it lights up the whole room through the glass partition between the bedroom and bathroom, so when one goes to the toilet at night the other person sharing the room may wake up also if s/he is sensitive to light.
Stayed 5 nights in May 2025