Cerise - accommodation in Bastide Saint-Louis

First of all, my husband & I fell in love with Carcassonne, this hotel, and the staff (Jean, Stephen and Tiffany) who were friendly and helpful. We were excited to be staying inside the castle walls. The room was clean, spacious, quiet, and facing the castle walls. The inside of the hotel had an Old World feeling, warm, and decorated for Christmas. In short, it was lovely! We took a taxi from the train station. The driver said it was forbidden for him to enter the city walls so he dropped us off at a parking lot where he instructed us to push a call button for the hotel driver to get us. Sure enough in a few minutes a driver picked us up (free ride).

Clean room , lovely friendly staff, walkable to the city

Fantastic stay. The room was as expected for a three star hotel, but the staff are incredibly generous and kind. After our train leaving was cancelled due to a strike, they allowed us to come back and store our bags and offered us the room to use, as it had not been cleaned yet. Very comforting to have people like this as our hosts.