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Best Western Crown Inn & Suites

2.5 star property
Hotel in Batavia with free breakfast and fitness centre

Photo gallery for Best Western Crown Inn & Suites

Lobby
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
Lobby sitting area
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$169
includes taxes & fees
29 Dec - 30 Dec

Explore the area

View map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, Rochester Regional Health
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Wi-Fi, Shower Only

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Walk In Shower, Non Smoking

  • Sleeps 4

King Suite

  • Sleeps 4

About the area

Batavia

At Best Western Crown Inn & Suites you'll be within just a 15-minute stroll of Palm Island Indoor Waterpark and Batavia Downs Casino. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre and coffee/tea in a common area. Free full breakfast is available daily between 6 AM and 10 AM. .With a stay at this Batavia hotel, you'll be 2 km (1.3 mi) from Centennial Park and 2.7 km (1.7 mi) from Holland Land Office Museum.

What's nearby

  • Palm Island Indoor Waterpark - 3 min walk - 0.3 km
  • Batavia Downs Casino - 16 min walk - 1.4 km
  • Centennial Park - 2 min drive - 1.8 km
  • Holland Land Office Museum - 3 min drive - 2.5 km
  • Rochester Regional Health - 3 min drive - 2.9 km

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬15 min walk
  • ‪Burger King - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬8 min walk

About this property

Best Western Crown Inn & Suites

Hotel in Batavia with free breakfast and fitness centre
Best Western Crown Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Crown Inn & Suites also features a vending machine, coffee/tea in common area, and express check-out. Free self parking is available.

This Batavia hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with free newspapers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is NZ$169
includes taxes & fees
29 Dec - 30 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Frequently asked questions

Is parking available at Best Western Crown Inn & Suites?

Yep, Best Western Crown Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Crown Inn & Suites?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Crown Inn & Suites on 29 Dec 2025 start from NZ$169.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Crown Inn & Suites have a pool?

Best Western Crown Inn & Suites has an indoor pool.

Does Best Western Crown Inn & Suites have a waterslide?

No, there is no waterslide at Best Western Crown Inn & Suites, but Palm Island Indoor Waterpark is a short 5-minute walk away.

Does Best Western Crown Inn & Suites serve breakfast?

You bet, guests give top marks to the free full brekkie here! Offered daily between 6 AM and 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Crown Inn & Suites?

No, Best Western Crown Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Crown Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Crown Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was okay but surprised no hair dryer or toiletries in room. The receptionists were very pleasant & graciously let us put some ice packs in a downstairs freezer for the night.
Stayed 1 night in Sep 2025

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room 104, strong chemical smell when we walked in. Maybe rug or upholstery cleaner. Bathroom fan was literally seized up. Loud squeal when turned on. Couch had 3 noticeable stains on it. Staff were efficient and pleasant to deal with.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad odor/dust from AC, shower floor dirty and full of hair, empty soap bottle, heavy dust/moist smell from carpet, needed ac but couldn’t use because of dust. Fridge door don’t seal close. Room dingy/MOLD!!
Stayed 1 night in Sep 2025

8/10 Good

Benjamin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel itself was just fine. But being woken up at 5:30 each morning to slamming doors and people stomping upstairs was not what I expected. Also stomping at 11 at night was annoying when we were trying to sleep. Doors are all loud. Breakfast was good the first day, second day we ate elsewhere. Pool was nice for the kids. No hot tub as pictured on their site. Disappointing for the adults. Overall, I would stay again on the top floor and as far away from other people as possible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Staff & service, amenities
To be honest I loved the hotel staff was nice and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, great staff wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities
Had a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Rayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kara, Nashua

Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 1 night in Sep 2025

10/10 Excellent

Bob

Stayed 1 night in Sep 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities
Expedia needs to remove this option.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janice

Stayed 1 night in Aug 2025

8/10 Good

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small pillows like a four year old would use. No extra blankets or regular size pillows in bedroom.
Stayed 1 night in Aug 2025

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Rhiannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and right down the road from the casino!
Stayed 1 night in Aug 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling for my son’s lacrosse tournament and the hotel I originally booked was for the wrong night. They were sold out, so I got a refund and had to find something last minute. This was the only place available. When we arrived, the woman at the front desk sat on her phone and ignored us until I finally said hello. Without looking up she said, “I don’t know who you are, I need your ID.” After I handed it over, she told me she didn’t have me in the system and that I’d have to wait. The rudeness was so palpable that my 10 year old son looked at me, clearly uncomfortable. A few minutes later she told me the only room left was a handicap room, which I hadn’t booked, but I agreed just to get checked in. The room itself was filthy. The chair was out of place, nothing looked cleaned, crumbs were on the floor, and Netflix didn’t work. I wasn’t going back to deal with her again. With no options nearby, already waiting on a refund from the first hotel, and it getting late, I just covered the pillows with shirts and put a movie on my phone for my son. We left first thing in the morning. In 20 years of traveling I’ve never left a review, but this was by far the worst experience. Unless you’re desperate, avoid this place. Rude service is one thing, but a dirty room is unacceptable at over $200 a night.
Stayed 1 night in Jul 2025

6/10 Okay

Valerie

Travelled with family
Disliked: Staff & service
Reception/check-in was cool at best. We asked to be placed closer to relatives who alo stayed. We paid for two queen beds... and got two full but no refund yet. And placement by the elevator is just lame.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

The beds very comfortable. Slept like a log. Nice, quiet, and friendly staff. Definitely would recommend it.
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephane

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025