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4.6 out of 5

"Friendly staff. Nice clean rooms. " More

By a verified traveller on Fri 01 Mar 2024

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Hotel Description

Quays Hotel places you steps from Batemans Bay Marina and within a 15-minute stroll of Catalina Golf Course. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs, espresso makers, and hair dryers, featured in all 26 rooms. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Irons/ironing boards, desks, and free toiletries are also available.

The fine-dining restaurant, Sandbar, serves Japanese cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a garden, and a picnic area. To-go breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 9:00 AM.

Sights within a 15-minute walk of this Batemans Bay hotel include Albert Ryan Park and Batemans Bay Old Courthouse Museum.

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$164* Per night/room 28 Apr. - 29 Apr.

Family Suite + Spa

Bed Count 2 King Beds Maximum Occupancy 4 Max

King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King + Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quays Hotel ratings based on 220 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quays Hotel

Everyone (139) Couples (48) Family (21)
5 out of 5
Friendly staff. Nice clean rooms.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

28 Mar. 2024 by Rob

Thank you. Much appreciated and glad you enjoyed it.

5 out of 5
Great stay

Posted by on 29 Feb. 2024

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Comment from Hotel Management

28 Mar. 2024 by Rob

Thank you.

5 out of 5
Very good

Posted by on 28 Feb. 2024

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Comment from Hotel Management

28 Mar. 2024 by Rob

Thank you.

4 out of 5
recently renovated, good size rooms, good water view from our room

Posted by on 17 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Quays Hotel

Thanks for your review, glad you enjoyed your stay.

3 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

26 Mar. 2024 by Nicole

Thank you Nadean

5 out of 5
Couldn't fault this place...spotless...super comfortable bed..plenty of everything....decent sized towels! Lovely toiletries provides...well done!!!!!

Posted by on 5 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Quays Team

Thanks for your review, glad you enjoyed your stay.

5 out of 5

Posted by on 31 Jan. 2024

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Comment from Hotel Management

24 Feb. 2024 by Quays Team

Thanks

4 out of 5
I’ve stayed here before and it has lived up to all expectations. One suggestion this time around….. the room I occupied this time had the bathroom washbasin located in the room instead of in the bathroom! This was quite strange! Maybe, consider moving it into the bathroom.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

24 Feb. 2024 by Quays Team

Thanks for your review, glad you enjoyed your stay.Our rooms do have different configurations.

5 out of 5
Nice place. Very clean and comfy.

Posted by on 15 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Nicole

Glad you enjoyed your stay with us Matthew.Quays Team

5 out of 5
The property is newly renovated and is looking very fresh, clean and modern. Comfortable beds and pillows, and room amenities (good TV, coffee machine) added to the enjoyment of our stay.

Posted by on 3 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by Nicole

Thank you Kate for your positive review. Glad you enjoyed your stay with us.Kind RegardsQuays Team

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Quays Hotel also features a garden, a picnic area, and room service (during limited hours). This 3.5-star Batemans Bay hotel is smoke free.

  • 26 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Quays Hotel offers 26 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 9:00 AM.

Sandbar - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 25.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 10.00–30.00 for adults, and AUD 10.00–30.00 for children
  • Crib (infant bed) fee: AUD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quays Hotel Batemans Bay
  • Quays Batemans Bay
  • Quays Hotel Hotel
  • Quays Hotel Batemans Bay
  • Quays Hotel Hotel Batemans Bay

You should know

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.