2/10 Terrible
Jim
Travelled with family
10 May 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked prior to arrival. Upon arrival it was raining and a lady had parked her car in the middle of the covered unloading area so no one else could unload under cover from the rain. She was unloading clothing in laundry baskets and garbage bags. We walked into the lobby in the rain carrying our items. Once inside we had to wait 30 minutes because there were multiple problems with people that had checked in before us, like key cards not working etc. Finally we got to the front of the line and were almost completely checked in and my wife witnessed a German Cockroach walk across the main desk inside the protective glass. Key work, protective glass. We felt completely uncomfortable and left the hotel in a down pour. I had to eat the two rooms I booked for the night. We drove actoss town to a better rated hotel. The staff was very nice, but the hotel was very unkept. There was a camera in the lobby so the owners would be able to see me pointing to the roach and the secretary smashing it on the main counter. My family and I booked because the photos looked so nice, but were very deceiving. I would not recomend to a friend.
Jim
Stayed 1 night in May 2025