Comfort Inn New River

2.5 star property
Hotel in Fayetteville with free breakfast and fitness centre

Photo gallery for Comfort Inn New River

Lobby
Standard Room, 1 King Bed, Smoking
Meeting facility
Lobby
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$184
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
801 Mall Road, Fayetteville, WV, 25901
  • Place, Russell Mathews Park
    ‪2 min drive‬
  • Place, Fayette Theater
    ‪4 min drive‬
  • Place, New River Gorge Bridge
    ‪6 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪30 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

About the area

Fayetteville

At Comfort Inn New River you'll be 3 km (1.9 mi) from Russell Mathews Park and 4.7 km (2.9 mi) from Love Hope Arts. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 9:00 AM. There's also the convenience of free self parking. .In the area of this Fayetteville hotel, you'll find New River Gorge Bridge.

What's nearby

  • Russell Mathews Park - 2 min drive - 2.7 km
  • Fayette Theater - 4 min drive - 5.0 km
  • Fayetteville Town Park - 4 min drive - 5.4 km
  • White Oak Rail Trail - 4 min drive - 5.8 km
  • New River Gorge Bridge - 6 min drive - 8.0 km

Getting around

  • Thurmond Station - 27 min drive
  • Charleston, WV (CRW-Yeager) - 70 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪El Bandido - ‬2 min drive
  • ‪Tudor's Biscuit World - ‬5 min drive
  • ‪Burger King - ‬13 min walk

About this property

Comfort Inn New River

Hotel in Fayetteville with free breakfast and fitness centre
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn New River. Self parking is free.

This Fayetteville hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Comfort Inn New River offers 67 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn New River
Comfort Inn New River Motel
Comfort Inn New River Motel Oak Hill
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Frequently asked questions

What is the cancellation policy at Comfort Inn New River?

Comfort Inn New River offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn New River?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Comfort Inn New River on 1 Feb 2026 start from NZ$183.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn New River?

Yep, Comfort Inn New River has a free self car park.

Is Comfort Inn New River family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Comfort Inn New River is a hit with families.

Does Comfort Inn New River serve breakfast?

Yeah, guests speak well of the free full breakfast here! Served daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Comfort Inn New River?

No, Comfort Inn New River does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn New River?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn New River?

No, pets are not allowed.

Comfort Inn New River Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Edward, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk gentleman made excellent recommendations for dinner. Very friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the staff was very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely the best! They went above and beyond to make our stay great
They let us play cards in the breakfast room in the afternoon!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful. Free breakfast buffet was convenient and it wasn’t just bagels, oatmeal, or yogurt. They had eggs, biscuits and gravy, juices, and all the other options previously mentioned. Easy to get to and convenient to hiking trails which was perfect for my visit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a long drive and had to stop partway due to the rain. We found this two and it was just wonderful very very comfortable, clean, staff is great.
Stayed 1 night in Oct 2025

6/10 Okay

DENISE BLACK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good. Only plus. Room had mold in the rim of the sink. No drain stoppers in sink or tub. Crack from water damage above shower. Spider and bug in the bathroom. Overall, this place needs to be renovated. I have pictures if you want to see them. Would not stay here again.
Bathroom tub floor
Above the shower
Gross mold
No stopper in tub
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Breakfast was good. Convenient to local attractions and dining options.
Stayed 5 nights in Oct 2025

10/10 Excellent

Clayton

Stayed 1 night in Sep 2025

2/10 Terrible

Patrick

Travelled with group
Disliked: Staff & service

Rude front desk!

Was on a road trip with a buddy.. just wanted a receipt for the night when checking out.. the lady was rude and would not even tell me what I paid for the night before.. no manager to be found! Had to call the corporate office just to find out how much they charged my credit card! 😡
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All was goid
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. Bed were very comfortable. Staff was friendly and helpful. We discovered our refrigerator didn't work and they had it replaced the next day. They wanted to give us a discount because we had the refrigerator and toilet problems but wereunable to because we booked through Expedia
Stayed 2 nights in Sep 2025

10/10 Excellent

Stijn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet. Nice room.
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Small room

The toilet seat wouldn't stay up. The room was small. There were shopping and restaurants nearby. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Mathew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, convenient, and the lady working the front was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Bethany

Stayed 1 night in Sep 2025

6/10 Okay

Kenn

Business traveller
Disliked: Property conditions & facilities

Great value hotel … but there are issues

The sink faucet was barely attached, the shower spray was barely functioning and the tiling/grouting in front of the toilet were missing. And when we requested housecleaning, with assurance that it would be done that day, we came back to a hotel room filled with garbage (the size of the trash cans is insufficient) and no clean towels. But perhaps most concerning was an open bible in the lobby by with regional map to signal that the owner / manager is more focused on Christian evangelism in a secular society rather than keeping this aging building operational. On the bright side, the beds/pillows are excellent, the hotel is quite quiet and the breakfasts are terrific value.
Stayed 4 nights in Sep 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Buffy

Travelled with family
Liked: Staff & service

Okay stay but expected better for price.

Decent breakfast. Eggs, sausage, waffles, biscuits and gravy, breads, etc. Room was clean but one bedspread had dark smears on it and we had to get another. Ac worked well, quiet, strong chemical smell in hallways. Laundry facilities out of order, only one working ice machine on first floor. Pillows were small squares, not normal pillows. Staff was friendly and helpfull.
Dirty bed upon check in
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our staff was great and worked with us and our needs. They have also helped me on a left behind item. Everything was clean and cozy and exceeded our expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Frederick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small. The bathroom especially. The beds are comfortable and linens soft. Breakfast was not what I was expecting, not much to choose from and coffee was very weak. All in all being in oak hill we it was about the only hotel I saw.
Stayed 1 night in Sep 2025