6/10 Okay
amy, australia
25 Apr 2014
Disliked: Cleanliness, room comfort
Average stay
This hotel caters mostly for Chinese . We are from Australia so there was a great language barrier for most of our stay. We managed to order room service once by calling a hotel staff up to point out what we wanted . The food was good. The carpets were awful and not very clean at all however the bathroom was reasonably clean. We weren't allowed on our balcony this not much point to ordering a balcony room. And the beds were rock hard . The mini bar had nothing in it and the tea and coffee making facility was a kettle and some green tea bags ( no coffee ) .
Although the staff did try to accommodate us the best they could between the language barrier I think this hotel is not really somewhere I would stay again or recomend to westerners . The main reason we decided to stay here was due to the fact it was close to the airport and the indoor ski dome.