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Crystal Family Comfort Collection - All inclusive

Property class: 5 and above

Photo gallery for Crystal Family Comfort Collection - All inclusive

A resort with a large swimming pool, a water slide, and palm trees.
Creator video - submitted by Mama de More
Two children sitting on a pebbled beach, one with a pink inflatable flamingo and the other with an orange inflatable ring, facing the ocean.
A lobby with a central fountain, red seating, and a decorative ceiling.
An outdoor seating area with wicker chairs and tables, a bar with a variety of bottles, and a view of the surrounding buildings.

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Belek-Bogazkent Mevkii, Serik, Antalya
  • Place, beach near Akdeniz
    ‪2 min walk‬
  • Place, Lara Beach
    ‪44 min drive‬
  • Place, Konyaalti Beach
    ‪60 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪51 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a television, a balcony with a view of buildings, and a window with curtains.

Family Room, 2 Bedrooms

  • Garden view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Partial Sea View

A hotel room with a bed, a desk with a TV, a balcony with chairs, and a view of the sky.

Standard Room, Partial Sea View

  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room with Bunk Bed

A hotel room with two beds, a desk, a chair, a mirror, and a balcony view.

Standard Room with Bunk Bed

  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Family Room with Bunk Bed

A hotel room with a bed, bedside table, lamp, TV, and a desk with a chair.

Family Room with Bunk Bed

  • Garden view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Family Room, Partial Sea View

A hotel room with two beds, a television, a balcony, and a door leading to another room.

Family Room, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

A hotel room with two beds, a TV, a desk with a coffee maker, and a balcony with a view.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite

A hotel room with a bed, a desk with a kettle, a chair, a TV, and a balcony with curtains.

Junior Suite

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Serik

A luxury stay in Serik awaits you at Crystal Family Comfort Collection - All inclusive. You'll be 6.8 km (4.2 mi) from Gloria Golf Club and 7.7 km (4.8 mi) from Belek Beach Park. .A day of pampering can include massages, detox wraps and facials along with access to the sauna and hot tub. The buffet restaurant, Lalezar Restaurant, is open for breakfast, brunch, lunch and dinner. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor swimming pools and free water park. 5358 square feet (498 square metres) of event facilities include meeting rooms and conference space. Other amenities include an indoor swimming pool, a nightclub and free Wi-Fi in public areas. There's also the convenience of free self parking.
View more Resorts in SerikOpens in a new window

What's nearby

  • beach near Akdeniz - 2 min walk - 0.2 km
  • Lara Beach - 44 min drive - 38.5 km
  • Hadrian's Gate - 56 min drive - 67.5 km
  • MarkAntalya Shopping Mall - 57 min drive - 65.6 km
  • Konyaalti Beach - 60 min drive - 68.6 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 55 min drive

Restaurants

  • ‪DENIZ CAFE DONDURMA - ‬3 min walk
  • ‪Siam Elegance Hotels & Spa Belek - ‬3 min walk
  • ‪Siam Elegance Restaurant - ‬3 min walk
  • ‪Crystal Family Mexican Alacarte Restaurant - ‬3 min walk
  • ‪Arena Bar - ‬6 min walk

About this property

Crystal Family Comfort Collection - All inclusive

Crystal Family Comfort Collection - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Crystal Family Comfort Collection - All inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Serik property.

  • 380 guestrooms or units
  • 6 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 5358 sq ft of conference space
  • 498 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Crystal Family Comfort Collection - All inclusive offers 380 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • All-inclusive
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Property amenities

Restaurants on site

  • Balık Restaurant
  • Italian Restaurant
  • Lalezar Restaurant
  • Türk Restaurant
  • Uzak Doğu Restaurant

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 22 November and 31 March.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Family Comfort Collection - All inclusive

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 10205

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Family All Inclusive
Crystal Family All Inclusive Serik
Crystal Family Resort
Crystal Family Resort All Inclusive
Crystal Family Resort All Inclusive Serik
Crystal Family Resort Belek
Crystal Family Belek
Crystal Family
Crystal Family All Inclusive Belek
Crystal Family Resort Spa
Crystal Family Resort All Inclusive Belek
Crystal Family Resort Spa All Inclusive
Crystal Family Resort Spa – All Inclusive
Crystal Family Resort Spa – All Inclusive
Crystal Family Resort & Spa – All Inclusive Serik

Frequently asked questions

What is the cancellation policy at Crystal Family Comfort Collection - All inclusive?

Crystal Family Comfort Collection - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Family Comfort Collection - All inclusive?

Yep, Crystal Family Comfort Collection - All inclusive has a free self car park.

Are there any beaches close to Crystal Family Comfort Collection - All inclusive?

The closest beach to Crystal Family Comfort Collection - All inclusive is Side West Beach (13.3 km).

Is there a spa on site at Crystal Family Comfort Collection - All inclusive?

Yep, there is an onsite spa at Crystal Family Comfort Collection - All inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, facials and body treatments.

Does Crystal Family Comfort Collection - All inclusive have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM (Seasonal outdoor pool open from May 01 to October 31).

Does Crystal Family Comfort Collection - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Crystal Family Comfort Collection - All inclusive?

Crystal Family Comfort Collection - All inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with premium bedding and free minibar items.

What makes Crystal Family Comfort Collection - All inclusive a romantic place to stay?

A hot tub and al fresco dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Crystal Family Comfort Collection - All inclusive.

Is Crystal Family Comfort Collection - All inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Crystal Family Comfort Collection - All inclusive is a hit with families.

Is there a free airport shuttle available at Crystal Family Comfort Collection - All inclusive?

No, Crystal Family Comfort Collection - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Crystal Family Comfort Collection - All inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crystal Family Comfort Collection - All inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crystal Family Comfort Collection - All inclusive?

No, pets and service animals are not allowed.

Crystal Family Comfort Collection - All inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 77 reviews
Rating 8 - Good. 25 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 4 out of 77 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, the service was very nice and fast, the place is very clean, the resort have may activities I recommend the place for any one.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Staff were friendly, professional, polite and treated us with kindness. Food freshness, variety
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel with 2 children and loved the easy access to the beach and water slides. The entertainment team was superb and we never got bored (even though it rained for 2 whole days). The check-in/out and dining was 5-star too. The only thing we didn’t like was the on-site photography studio taking pictures of the kids without our consent and then displaying them in the shop. But when asked to remove and delete the photos they did.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way it was kid focused made it the best family vacation to-date. The Entertainment Crew were amazing, and relentlessly worked to include the guests every day, but let us just bake under the sun lazily if we wanted to. The spa center was high quality. I've been to at least 20 Turkish hamams, and this is by far the cleanest, most aesthetically charming bath house I've been to. For a massage, ask for Dehwi, simply the best.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 10 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth The money!

Worn down all in all ! Rooms are small with worn down furniture. Bathroom with overflow of water in showerdrain and zink, mold in all corners in shower. Only german speeking staff - very poor in english - if any! Very pushy staff, trying to sell massage/hamam, very overpriced ! Advitise 6 restaurants, there are ONLY ONE restaurant and two snackbars!!! Which one of them opens at Night as a ala carte restaurant !! My only advise is: use your money else where! What a disapointment and waste!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Incredible Service and Food Marred by Misleading Amenities. We had a mixed experience here, though the hotel staff and culinary team deserve five stars. From the moment we arrived, the service was exceptional; the staff treated us like family, and the food was consistently amazing. However, the property is currently a major construction zone. Much of the resort is surrounded by work sites, leaving the basketball and tennis courts non-functional. Most advertised water slides are out of order or under construction, with only the children's slides available. The gym is also a letdown: the equipment is rusty, outdated, and only one of the three treadmills actually works. Other advertised perks, like the sushi bar and rowing, simply do not exist, and there is a hidden fee for the billiards table and game room. A major warning regarding the Spa: Please note that the spa is a third party only renting space and is not affiliated with the hotel. While the hotel staff is lovely, the spa management and sales team were incredibly pushy, rude, and unprofessional. They misrepresented their packages and changed pricing daily based on arbitrary reasons. It was a total turnoff. I ended up going to an outside hamaam for a fraction of the price and received 10x better service. The Bottom Line: Come for the wonderful hotel staff and the food, but be prepared for significant construction and misleading amenity descriptions. Stay far away from the on-site spa sales team.
Room view
Dessert
Dinner
Breakfast
Stayed 9 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the holiday we expected. A Very Average Hotel!

When I read reviews it´s normally the person is upset or is probably a contact from the hotel chain making it look good . I´m the upset one but am writing with a level head now we are home. I booked this holiday to Turkey ( the 3 of us have been 10+ times ) under the impression from the website and some write ups that it was going to be great for our family, especially our 5 yr Old daughter.How wrong I was! It´s impossible to go into every detail but if I was to say the 5 Star rating is "high" is a massive understatement! Our Initial room was on the 5th floor and had a view of the pools & ocean.However the idea of the nice view is killed by the apartments that look directly into the room and that at 8.30 pm the Entertainment starts and the noise from it was so loud it felt like we were part of the show subsequently we couldn´t get any sleep and moved to the front of the hotel . Where at 5.45 am the Prayers start everyday at the Mosque across the road.Seems this hotel is great if you are an insomniac!! The food is identical each day.The guys in the Spa are SOO over the top in their negotiations and don´t deliver.Viktoria and the kids club staff are great!The staff speak very little English and some are simply rude! The Beach is a pebbled one and really uncomfortable to enjoy - the pools however were nice in comparison.The hotel is stale and old and I wouldn´t recommend this to an enemy let alone a friend. Look elsewhere for a hotel guys and I hope this review helped.
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Odalarda mobilyaların durumu kötüydü genel olarak eskimiş. Özellikle bar kisminda ürünler bitiyor personel uğraşmamak icin yok diyor ıslak mendil peçete de bile bu durumu yaşadım. Ayrıca 3 malzeme ile yapılan kokteyli 2 malzeme ile yapip normalmiş gibi yapıyorlar bu durumu sordugumda 3. Malzemenin olmadığı söyleyip bu durumu mazeret gösteriyorlar. Odam zemin katta yer aliyordu ve ortak terasa acilir bir bolkonu vardi balkon kapisi kilitlenmiyordu guvenlik acisisindan pek uygun degildi. Ayrica oda da yer alan kasa da bozuktu degerli esyelari ya yanimiza aldik ya da arkadasimizin odasina koymak zorunda kaldik. Gerçekten bir daha asla gitmeyeceğim bir yer oldu her tatilde hotels uygulaması kullanıyordum artik oda son oldu muhtemelen. Benim icin berbat bir deneyimdi.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel vriendelijke personeel en heel proper !
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
waren in dem Hotel mit Kleinkind - nicht zu empfehlen! schlechtes essen, sehr sehr laut abends und kaum ein Program für die Kinder. am Strand liegen Kippen rum und sogar Glass.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Gut Zufrieden
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Memnun kalmadık

Checkin için 2 saat beklettiler ve bizi başka bir crystal otele kemere transfer etmek istediler bizde kabul etmedik otel full olmasına rağmen fazladan müşteriye satmışlar odaları odanın hazırlaması çok uzun sürdü yerleştik 3. Gün odanın temizlenmesi için kart bırakmıştık kapıya temizlememişler asla temiz havluda bırakmamışlar çocukla rezil olduk 2.5 saat sonra gelip temizlediler yemeklerde uzun kuyruklar vardı ızgaralar sürekli bitiyordu insanlar uzun sıralar bekliyordu önünde
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
L’hôtel est bien, la nourriture est assez varié, petite point négatif pour le service de chambres, je pense qu’ils font le strict minimum en nettoyage, on s’est retrouver à devoir chercher du papier toilette depuis les toilettes public car ils ne remplacent pas nos rouleaux vides Les chambres ne sont pas digne d’un 5 étoiles, c’est au niveau d’un bon hôtel français sans étoiles On s’est taper les travaux de l’hôtel d’en face tous les matins
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und stets hilfsbereit. Besonders positiv hervorzuheben sind das reichhaltige Essen und die hervorragende Animation – gerade für Kinder und Familien wurde viel geboten. Ein kleiner Minuspunkt war die Sauberkeit: Die Zimmer wurden zwar neu aufbereitet, jedoch nicht immer gründlich gereinigt. Hier gibt es noch Verbesserungspotenzial. Insgesamt ein angenehmer Aufenthalt – für Familien auf jeden Fall empfehlenswert.
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Alles in allem ganz okay, 8 von 10 Punkten meinerseits.
Stayed 8 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gutes Resort für Familien mit sehr guter Ausstattung und sehr gutem Essen zu jeder Uhrzeit. Der Check in war holprig und das Housekeeping können verbessert werden.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelden çok memnun kaldık.Personelleri çok güler yüzlü ve herkonuda yardımcıydi hepsine teşekkür ederim birkez daha.Ayrica çok temiz bir otel içim çok rahat kaldım hijyen açısından olumsuz hicbirsey ile karşılaşmadım.Olumsuzluklar ise konaklayan insanların kalitesiz oluşları ile alakalı mesela hem havuz kenarında hem deniz kenarında şezlong bekleyen boş havlular gibi ya da deli gibi yemek alıp çatal bile degdirilmeden çöpe giden yemekler gibi...
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Tam bir aile oteli

Kafa dinlemeye ihtiyacınız varsa tam yerindesiniz.Gürültü yok, sert animasyonlar yok, hiçbiryerde sıra beklemek yok
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Genel olarak güzeldi . Performans ücret kıyaslaması yapılınca herşey güzeldi
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çocuklarımızla çok rahat ettik, otel çok büyük değil ve herşey elinizin altında yorucu değil, kumsalı çok güzel
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Es war eine tolle Zeit, der Service in dem Hotel war Grandöse! Für Kinder gibt is im Miniklub ausreichen und wechselnde Unterhaltungen und Aktivitäten. Meine Kinder hatten eine tolle Zeit das Abenprogramm war auch immer spitze und Abwechslungs reich . Ich war das zweite mal mit meinen Kindern da und empfehle es weiter für alle Familien.
Stayed 9 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem gut.
Stayed 6 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage direkt neben dem Strand, saubere Zimmer,hervorragendes Essen, freundliches Personal und tolles Entertainmentprogramm. Insgesamt eine wundervolle Woche
Stayed 7 nights in Oct 2021