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Papillon Zeugma Relaxury

5.0 star property
Luxury hotel on the beach, with indoor pool

Photo gallery for Papillon Zeugma Relaxury

Indoor pool, seasonal outdoor pool
On the beach, free beach shuttle, waterskiing, windsurfing
Outdoor dining
Presidential Duplex, Sea View (Suite) | Living area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Hot tub
  • 24/7 front desk

Explore the area

View map
Ileribasi Mevkii, Serik, Antalya, 07500
  • Belek Beach Park
    ‪15 min walk‬
  • Montgomerie Golf Course
    ‪3 min drive‬
  • Gloria Golf Club
    ‪4 min drive‬
  • Antalya (AYT-Antalya Intl.)
    ‪40 min drive‬

Room options

View all photos for Presidential Duplex, Sea View (Suite)

Presidential Duplex, Sea View (Suite) | Living area

Presidential Duplex, Sea View (Suite)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
  • 240 sq m
  • Sea view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Room, Sea View

2 bedrooms, Egyptian cotton sheets, premium bedding, minibar

Superior Room, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Day bed
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Duplex, 2 Bedrooms

Duplex, 2 Bedrooms

Duplex, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Egyptian cotton bed sheets
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite (Excellent)

Suite (Excellent)

Suite (Excellent)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
2 bedrooms
  • 125 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Pool Suite Ground Floor

2 bedrooms, Egyptian cotton sheets, premium bedding, minibar

Luxury Pool Suite Ground Floor

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Day bed
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Mountain View

2 bedrooms, Egyptian cotton sheets, premium bedding, minibar

Superior Room, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Day bed
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Luxury Pool Suite Upper Floor

2 bedrooms, Egyptian cotton sheets, premium bedding, minibar

Luxury Pool Suite Upper Floor

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Day bed
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Serik

A luxury stay in Serik awaits you at Papillon Zeugma Relaxury. Within a 5-minute stroll you'll find Asklepion Spa & Thalasso and Belek Beach Park within a 20-minute walk. Highlights at this all-inclusive hotel include 6 restaurants, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site indoor swimming pool, nightclub and free kids' club. Meeting rooms, conference space, and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions in proximity to this 5-property class Belek hotel include Side West Beach and Aquapark.

What's nearby

  • Troy Aqua and Dolphinarium - 7 min walk - 0.6 km
  • Belek Beach Park - 15 min walk - 1.3 km
  • Montgomerie Golf Course - 3 min drive - 3.0 km
  • Gloria Golf Club - 4 min drive - 3.8 km
  • The Land of Legends - 11 min drive - 11.3 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 42 min drive

Restaurants

  • ‪Verde Pub - ‬1 min walk
  • ‪Nautilus Bar - ‬13 min walk
  • ‪Limak Atlantis lobby bar - ‬11 min walk
  • ‪Maritim Pine Beach Thalasso Bar - ‬13 min walk
  • ‪pine beach kahvaltı salonu - ‬13 min walk

About this property

Papillon Zeugma Relaxury

Luxury hotel on the beach, with indoor pool
Papillon Zeugma Relaxury is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Papillon Zeugma Relaxury such as a lazy river and a complimentary children's club.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's pool, a seasonal outdoor pool and outdoor tennis courts. Self parking is free.

This 5-star Serik hotel is smoke free.

  • 356 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • Conference rooms
  • Built in 2002
  • Nightclub
  • Deli
  • Kid's club (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Papillon Zeugma Relaxury offers 356 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 8 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 20 November and 30 April.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Papillon Zeugma Relaxury

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 7364

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Papillon Zeugma
Papillon Zeugma
Papillon Zeugma Hotel
Papillon Zeugma Hotel Serik
Papillon Zeugma Serik
Papillon Zeugma Relaxury Resort Belek
Papillon Zeugma Relaxury Resort
Papillon Zeugma Relaxury Belek
Papillon Zeugma Relaxury All Inclusive Belek
Papillon Zeugma Relaxury All Inclusive
Papillon Zeugma Hotel Spa
Papillon Zeugma Relaxury Hotel Belek
Papillon Zeugma Relaxury Hotel
Papillon Zeugma Relaxury Belek
Hotel Papillon Zeugma Relaxury Belek
Belek Papillon Zeugma Relaxury Hotel
Hotel Papillon Zeugma Relaxury
Papillon Zeugma Relaxury All Inclusive
Papillon Zeugma Hotel Spa
Papillon Zeugma Relaxury Belek
Papillon Zeugma Relaxury Hotel
Papillon Zeugma Relaxury Serik
Papillon Zeugma Relaxury Hotel Serik

Frequently asked questions

What is the cancellation policy at Papillon Zeugma Relaxury?

Papillon Zeugma Relaxury offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Papillon Zeugma Relaxury?

Yep, Papillon Zeugma Relaxury has a free self car park.

Are there any beaches close to Papillon Zeugma Relaxury?

The closest beach to Papillon Zeugma Relaxury is Side West Beach (18.6 km).

Is there a spa on site at Papillon Zeugma Relaxury?

Yep, there is an onsite spa at Papillon Zeugma Relaxury. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Papillon Zeugma Relaxury have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Papillon Zeugma Relaxury have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Papillon Zeugma Relaxury?

Papillon Zeugma Relaxury features 2 poolside bars, a full-service spa and a nightclub.

What makes Papillon Zeugma Relaxury a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Papillon Zeugma Relaxury.

Is Papillon Zeugma Relaxury family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Papillon Zeugma Relaxury is a hit with families.

Is there a free airport shuttle available at Papillon Zeugma Relaxury?

No, Papillon Zeugma Relaxury does not offer an airport shuttle service.

Is there a bar or restaurant at Papillon Zeugma Relaxury?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at Papillon Zeugma Relaxury's 6 restaurants.

What time are check-in & check-out at Papillon Zeugma Relaxury?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Papillon Zeugma Relaxury?

No, pets and service animals are not allowed.

Is there a golf course on site at Papillon Zeugma Relaxury?

There is a golf course next to Papillon Zeugma Relaxury.

Reviews

Papillon Zeugma Relaxury Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities
Rating 10 - Excellent. 29 out of 56 reviews
Rating 8 - Good. 16 out of 56 reviews
Rating 6 - Okay. 8 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools and aquapark. Very good food--but dinner was, consistently, significantly better in quality than breakfast and lunch. Very polite and helpful staff (except for the people serving the outside bar, who appeared to be deliberately slow). The AC seemed kind of old and dried the air in the room withing the first 60 minutes of turning it on. Room cleaning didn't include vacuuming every day. All in all, an excellent experience.
Stayed 7 nights in Oct 2019

6/10 Okay

Jan, London

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Review

Almost nobody in hotel speaks English, stuffs are helpless, rude and unfriendly. Food in the hotel was horrible. Had dairy problems almost after every meal. The beach was full of rubbish all the time. Overall we had to eat every day somewhere else and spent more money and also search for public beaches. Couldn’t actually wait to be back home. Will definitely not visit this hotel again.
Stayed 7 nights in Jun 2018

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private beach Clean hotel Good quality food Great evening shows only downside---they dont allow you to iron your clothes. 4 euros per item
Stayed 7 nights in Jun 2018

8/10 Good

Claire, Colnbrook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location on beach

Fab time here, great location, staff friendly, excellent Italian restaurant
Stayed 3 nights in Oct 2017

10/10 Excellent

Julie, Prague, Czech republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with very tasty food

Smooth check-in and check-out. Friendly staff, very tasty food in the main restaurant. Spacy and comfortable rooms especially on 5th floor. However our child get ill because of the water in the hotel (virus Koksaki), so be careful with fruits and with swimming in the pool. But this summer Koksaki is in most every hotel in Turkey.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellant hotel Perfect all inclusive Very good room
Stayed 5 nights in Jul 2017

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great family holiday

It was Amazing Stay, animation team is great, room was large with comfortable beds, with direct access to pool. food was every day, although it could have been a little bit better.

10/10 Excellent

Zeina, Beirut

Liked: Staff & service, property conditions & facilities, room comfort

relax and fun

It was great.

8/10 Good

Hassan, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a one week stay at this hotel ,I can say it was an amazing holiday. we stayed in a pool suite and it was worth it. The room was spacious, comfortable and elegantly decorated. the best thing about the hotel is the staff that makes you feel at home. Everyone is friendly and always smiling. They are professionally trained so the hotel was spotless .The bartender at the pool bar" Fateh" was great and always made us special cocktails. The animation team was one of the best we have ever met. Even though there were less entertainers than usual but they tried their best to entertain us and always welcome anyone to a game with a smiling face. we had great time playing boccia, dart and riffle shooting especially with Sasha, Milena and Yana. As for the kids club well my girl Lana didn't want to leave them, she left with tears in her eyes because she got very attached to them in this short period .So a big thanks to: Tanya, Begum, Bircan, Ali, Irna,Victoria,Deniz and Elena. They were really amazing. They even had horse riding trip once and it was one of the best days my girl spent there . Even though it was the first time for us to let our girl go outside the hotel with a kids club but we really felt that they were responsible and protective . I am soo sorry if I forgot to mention some names and I would like to thank everyone who works there. Thanks for Tolga who gave us a late check out.

8/10 Good

Cristina, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort

Good for family with kids

Excellent hotel, services can be improved.

10/10 Excellent

Phillip S.

Liked: Cleanliness, staff & service, room comfort

Fantastic

We visited the hotel end of sep 2014 , cant speak highly enough of it , the hotel was just about to undergo renovation so some areas where a little bit dated and not everything was up and running , but what really made this hotel was the staff, right down from the bar persons (particularly betsul in the lobby bar) to the waiters , the variety of food was great if you wanted a kebab you could go the beach bar , the green bar served steaks, in the evening there was buffet and ala carte (the Chinese being my favourite). But what I must point out is Nuri and the animation team , this team was without doubt the hardest working and friendliest animation team iv ever come across, they always made time to chat to people around the pool , but managed to get that balance of not mithering, if you were chilling they would leave you but if you made eye contact they would always stop and get to know you, they worked what seemed 24/7 but always had a smile. They ran an octoberfest day with a big carnival like theme with bands then a turkish celebration (eiid Mubarak I think), Also of a high quality was the evening shows , fantastic acrobat displays and one night a ballet , not the type of thing id normally watch but it was fantastic. what stood out more than the fixtures and fittings was the welcoming atmosphere that the staff created. Myself an Kirsty must have spoke to 10 couples who have returned year on year and that speaks volumes. cant wait to return in the future (PS we don't have kids but the papi kids club had some of the happiest looking children iv seen ,everyday they would dress up and perform for people round the pool one day cowboys and Indians , another day ghosts another day animals, a good few times we seen kids crying because they were going home and didn't want to leave the girls that ran the club)

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel ticks all the boxes

Very nice hotel now about to undergo a refurbishment which can only make it better !

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort really all inclusive

We had a great week and will certainely go back. The staff were helpful and worked hard to see everything ran smoothly. The place was kept very clean in every area. We went for a week to chill out with no stress and we certainely achieved that..

10/10 Excellent

Lorraine, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel with excellent entertainment

5* all round can't wait to go back next year when refurb is complete. Fantastic holiday - caters for all ages.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rashid, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

We really enjoyed our family holiday here. The staff were great, lots to do in the hotel and excellent food too.

10/10 Excellent

Mark, Saint Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family choice

We had a fantastic week at the Papillon Zeugma and would thoroughly recommend it to anyone looking for a relaxed family holiday. The entertainment staff were excellent and put on a full day of events around the pool and gardens if you wanted to take part. The kids club was well run and again the staff excellent and clearly enjoyed their jobs entertaining the children. Food was very good with a superb range of choice in the buffet restaurant and nice options at the pool or beach bars as well. The hotel was very clean and clearly well managed and run. The room was a good size with comfortable beds and large bathroom. Overall very pleasing experience and probably the first resort we have wanted to return to - even looked at availability for next trip before leaving.

10/10 Excellent

kaveh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dream place for a family holiday

We stayed at Papillon Zeugma last week, I must say it exceeded my expectation, really friendly staff, excellent food. room service was great . I cant recommend them enough and cant wait to go back there again.

6/10 Okay

Victor, Russia

Liked: Staff & service, room comfort

Generally good for family.

It was good experience with family. My children really enjoyed a lot.

10/10 Excellent

Ron and Sophia, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

This is really an excellent 4 star plus hotel rather than 5 star. Excellent value and terrific service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great family hotel

A great hotel. The food was excellent. The staff all work very hard and are friendly. There is not much to explore in the immediate vicinity of the hotel and nowhere to walk apart from along the beach past all the other hotels on the strip. The entertainment was good in the evening.

6/10 Okay

AA

Liked: Cleanliness
Disliked: Room comfort

Very Average hotel with excellent resort features

Overall, my wife and I gave this a grade of C+. The pros were: excellent resort features and activities, beautiful pool and slides, wide variety of excellent food options (all-inclusive), amazing access to the beach, very nice lobby. The cons were: room quality (shabby furniture and carpet, air-conditioning didn't work well, odd smell from the bathroom, minimal towels given, iron not available), staff were not friendly despite being relatively competent, and you cannot tell that you are in Turkey (it feels like you are at a Russian resort). This hotel is not a US-level 5-star hotel. It has 4-star all-inclusive and recreational features, and 1-star room quality.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nicely decorated. The bathroom had a square shaped bath/shower which we thoroughly enjoyed. Every room had a vintage point that if you stand in it you had a partial view of the sea and the forest located behind the hotel. If you don't stand in that point your view is the other wing of the hotel. I was happy with the friendliness of the hotel staff.

10/10 Excellent

Christa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Uns hat alles sehr gut gefallen. Die Angestellten sind sehr nett und hilfsbereit, die Zimmer sehr sauber und das Essen sehr gut.
Stayed 7 nights in Jun 2022

8/10 Good

Aleksei

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Все хорошо, но отель на один раз.

Отель безусловно хороший. Вкусная еда, хорошее обслуживание, бывало пару неудобных моментов, но в целом отель старается сгладить впечатление. Отдельная кондитерская, детский клуб на твёрдую 5. Красивая ухоженная территория, все сотрудники отеля реально стараются, везде где готовят еду, постоянно ходит шеф и бдит процесс. Есть нюансы, из-за которых именно в этот отель, я бы не вернулся. В пивном доме, обещанный гиннес на азоте наливали один раз только, остальные дни говорили что он закончился. По факту обман получился, не очень прикольно понимать что ассортимент, искусственно расширен. Эфес конечно вам нальют хоть когда и в любых количествах))) Пляж очень маленький, заход в море не побоюсь слова отвратительный , пару метров и обрыв. С детьми только в бассейн. Аквапарк небольшой, но если ребёнок не старше 10-12 лет, то радость от катания будет) Сама территория отеля, очень компактная. Погулять особо негде. Если для вас мои минусы несущественны, то определено рекомендую.
Stayed 6 nights in Sep 2020