Hotel Villa Carlotta

4.0 star property

Photo gallery for Hotel Villa Carlotta

View from property
Front of property – evening/night
Front of property – evening/night
Minibar, in-room safe, desk, iron/ironing board
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Via Mazzini, 121, Belgirate, Piedmont, 28832
  • Place, Belgirate Ferry Terminal
    ‪5 min walk‬
  • Place, Belgirate Old Church
    ‪7 min walk‬
  • Place, beach near Polaris Yacht
    ‪13 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪52 min drive‬

Room options

Classic Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Classic Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Double or Twin Room, Lake View

  • Lake view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Classic Double Room Single Use, Lake View

  • Lake view
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Classic Double or Twin Room, Lake View

  • Lake view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Belgirate

At Hotel Villa Carlotta, you'll be 0.3 km (0.2 mi) from Belgirate Ferry Terminal and 22.1 km (13.7 mi) from Villa Taranto Botanical Garden. Highlights at this beachfront hotel include an outdoor swimming pool, a marina and free self-parking. .Spend the day at the beach where you'll find umbrellas. Business amenities include meeting rooms, a conference centre, and a business centre. Added amenities include free Wi-Fi in public areas and spa services. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Places in the area of this 4-property class Belgirate hotel include Isola Madre Botanical Garden and Rocca di Angera.

What's nearby

  • Belgirate Ferry Terminal - 5 min walk - 0.4 km
  • Belgirate Old Church - 7 min walk - 0.6 km
  • beach near Polaris Yacht - 13 min walk - 1.1 km
  • beach near Terrazzo Villa Stampa - 7 min drive - 2.5 km
  • beach near Lesa - 7 min drive - 2.5 km

Getting around

  • Belgirate Station - 5 min walk
  • Malpensa International Airport (MXP) - 60 min drive

Restaurants

  • ‪Il Rapanello - ‬20 min walk
  • ‪Alimentari Anelli - ‬6 min walk
  • ‪Al Camino - ‬6 min drive
  • ‪Bar Maggiore - Caffeteria - ‬3 min drive
  • ‪Ristorante La Grisana - ‬11 min drive

About this property

Hotel Villa Carlotta

Hotel Villa Carlotta offers its guests a marina and an outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Villa Carlotta. The hotel can provide concierge services and wedding services. Free self parking is available.

This 4-star Belgirate hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • Conference rooms
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
Hotel Villa Carlotta offers 129 accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • In a provincial park
  • Marina
  • On a lake
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Carlotta
Hotel Villa Carlotta Belgirate
Villa Carlotta Belgirate
Belgirate Best Western
Best Western Carlotta
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
SHG Hotel Villa Carlotta Belgirate
SHG Villa Carlotta Belgirate
SHG Villa Carlotta
SHG Hotel Villa Carlotta
Hotel Villa Carlotta Hotel
Hotel Villa Carlotta Belgirate
Hotel Villa Carlotta Hotel Belgirate

Frequently asked questions

What is the cancellation policy at Hotel Villa Carlotta?

Hotel Villa Carlotta offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Villa Carlotta?

Yep, Hotel Villa Carlotta has a free self car park.

Are there any beaches close to Hotel Villa Carlotta?

The closest beach to Hotel Villa Carlotta is Spiaggia di Suna (9.9 km).

Is there a spa on site at Hotel Villa Carlotta?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Hotel Villa Carlotta have a pool?

Hotel Villa Carlotta has an outdoor pool.

Is Hotel Villa Carlotta family-friendly?

You bet! With amenities such as babysitting services, a picnic area and an outdoor pool, it's no surprise that Hotel Villa Carlotta is a hit with families.

Is there a free airport shuttle available at Hotel Villa Carlotta?

No, Hotel Villa Carlotta does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Villa Carlotta?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Villa Carlotta?

Furry friends are welcome at Hotel Villa Carlotta, with food and water bowls on offer.

Is there a golf course on site at Hotel Villa Carlotta?

There is a golf course next to Hotel Villa Carlotta.

Hotel Villa Carlotta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 281 reviews
Rating 8 - Good. 108 out of 281 reviews
Rating 6 - Okay. 67 out of 281 reviews
Rating 4 - Poor. 40 out of 281 reviews
Rating 2 - Terrible. 18 out of 281 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Therese

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mycket sköna sängar och trevlig och hjälpsam personal. Bra läge och fin utsikt. Det som var mindre bra var att det var mycket dammigt under sängarna och vi hittade ett gammalt trosskyddspapper i badrummet som inte kom från oss. Lite slitet men renovering pågår så kommer nog bli ett fint hotell.
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Mathias

Disliked: Cleanliness, property conditions & facilities, room comfort

demande de remboursement

Bonjour, mon séjour était une catastrophe ! Les photos de votre site ne sont pas à jour. L'hôtel est en travaux et à moitié abandonné. Le logement est insalubre, sale. 160 euros c'est un prix énorme pour une prestation désastreuse comme celle-ci. On peut employer le mot "arnaque". Les vitres sont fissurées, les volets cassés, la salle de bain moisie et crasseuse. La piscine et le jardin sont dans un état catastrophique. Il n'y a plus de restaurant. J'ai passé 3 heures au téléphone le soir avec vos employés qui n'ont pas pu me reloger, pour certains qui ne m'ont jamais rappelé après la coupure de la ligne. J'étais donc obligé d'y rester la nuit avec ma compagne. Nous n'étions pas rassurés et pas détendus dans cet endroit "insecure". Ce n'est pas digne et à la hauteur des prestations que vous proposez. Même si votre annonce stipule en bas que l'hôtel est en travaux, c'est un affichage malhonnête (positionné de cette manière). Vous devez le mettre en évidence et changer ces photos mensongères. J'estime vous rendre service en prenant le temps de vous écrire et de vous faire un constat compte tenu de la qualité désastreuse du service. J'espère que vos clients éviteront ce piège ! J'attends votre retour avec impatience et un remboursement. Ci-joint les photos de mon séjour. Merci d'en prendre note. Cordialement. Mathias Minne 0673148584
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Guido

Disliked: Staff & service, property conditions & facilities
La struttura non è come appare in foto. Il letto matrimoniale è composto da due letti singoli con le rotelle che si spostano di continuo e il bagno lascia abbastanza a desiderare. Prezzo eccessivo per la struttura.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Giampiero

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Purtroppo al mio arrivo in reception mi viene detto che non esiste nessuna prenotazione a mio nome, dopo breve ricerca mi viene detto che la struttura non ha accettato la mia prenotazione
Stayed 1 night in Sep 2021
Verified

8/10 Good

Samimi

Liked: Cleanliness, staff & service, amenities
Il se site à belle endroit devant un grand lac et montagne mais qui n’ai ma pas plus c’est l’état général de bâtiment qui nécessite un peu de réparation
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

A disaster!

Not worth to stay, even not 1night. Service below zéro at multiple levels. AC was leaking ++. Paint of pool was coming off. Bathroom from the sixties! Pool area dirty. Only the view is excellent.
Stayed 3 nights in Aug 2021
Verified

4/10 Poor

Riccardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
pessime condizioni di manutenzione generali, puzza di muffa nei corridoi, bagno in camera con lavandino rotto, piastrelle rotte, aspiratore bagno non funzionante, rubinetti doccia vecchi, condizionatore camera rumoroso e funzionante solo come ventilazione (no freddo). Piscina con struttura corrosa, servizi igienici e spogliatoio penosi La cortesia e disponibilità del personale non è sufficiente a riscattare le mancanze di manutenzione. unica cosa valida è la vista ottima sul lago
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Viviana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Un grand hotel da migliorare

Hotel in villa prestigiosa. Ristrutturato l’edificio ma il parco secolare e la piscina/ giardino fa molto desiderare. I tavolini arrugginiti nelle aree comuni all’aperto i lettini (pochi e sporchi) in piscina Lasciano il cliente che ha scelto un 4* un po’ deluso. Se devo dirla tutta anche la sala colazione è un po’ fredda e povero il banchetto self-service. Le camere invece molto belle con vista mozzafiato. Insomma c’è ancora spazio per migliorare
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Louisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise
Stayed 6 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Run down and not so clean

The location of the hotel is good, but that's about it. The inside looks like a run down cruise ship. The rooms seem okay at first, but the AC is very noisy and the bed not really comfortable and the cleanliness of the entire hotel is just not good. I would have actually not been surprised if the place would have had fleas or bed bugs. The hallways of the hotel were dirty. It's a shame. A lot could be made out of this location, but a lot of renovation work and cleaning will have to be put in. Do not recommend.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel til prisen

Det er vores 2. gang på hotellet og vi har især været glade for den gode udsigt på værelset. Vi havde family room med gode senge til alle. Morgenmad lidt kedelig, men med i prisen, så ok.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Hotel wurde renoviert. Jetzt super.
Stayed 4 nights in Sep 2020
Verified

8/10 Good

Bien

Liked: Staff & service
Lors de notre arrivée, le personnel était agréable mais nous a moitié expliqué les instructions pour notre séjour : n’a pas mentionné l’heure et le lieu du petit déjeuner par exemple. L’hôtel a besoin d’une rénovation. Les chambres sont plus ou moins propres mais on y trouve des toiles d’araignée, une salle de bain mal entretenue et balcon avec murs et nappe sur la tables moisis. Le petit déjeuner était bon. En somme, cet hôtel ne mérite plus ses 4 étoiles. La vue en face du lac était la seule chose rattrapable. L’emplacement de l’hôtel était pratique, nous étions a quelques minutes en voiture de Stresa.
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

domenico

Disliked: Cleanliness, property conditions & facilities

vorrei .... (essere hotel 4stelle)....ma no posso!

l'hotel che forse un tempo era classificato 4stelle ora appare decaduto, e le stelle si sono affievolite nel loro splendore, peccato! colazione con prodotti non di gran scelta (frutta sciroppata,) caffè a self service discutibile per qualità.... Le camere abbastanza pulite, il bagno da rivedere.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Maria

Liked: Staff & service, room comfort
La photo sur le site donne envie d y aller. Mais j ai ete decue, la carte pas top. C est vieilliot. Le buffet est sympa
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Verified traveller

Das Hotel liegt schön direkt am See. Der Pool Bietet einen schönen Blick auf den See, ist jedoch renovierungsbedürftig. Auch die Zimmer sind veraltet und könnten eine Renovierung vertragen. das erste Zimmer, dass man uns angeboten hat, war nicht richtig sauber. Auf unsere Beschwerde bekamen wir an der Rezeption sofort ein neues Zimmer, dass dann von der Sauberkeit ok war. Das Frühstück war zu coronazeiten ok. Man bekommt Einmal-Handschuhe zur Bedienung am Buffet Und
Stayed 3 nights in Sep 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Need a Renovation of the rooms and Pool. Also more Love to the detail. In our room water came into the room when it rained.
Stayed 6 nights in Aug 2020
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bello. Camera con vista lago ottima. Bella la piscina nel parco con servizio bar.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good structure in a beautiful location. The pool is very nice with a great view
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
L'hotel sarebbe splendido, il personale è gentilissimo, peccato la scarsa manutenzione.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guardate altrove

Lo danno come albergo 4 stelle ma non so neanche se si può definire un 3 stelle, la location è fantastica come la vista diretta sul lago! Il posto è trascurato le camere trasandate e il bagno molto datato con scarsissima pulizia
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Ergün

Liked: Cleanliness, staff & service
Bad gehört renoviert .... Personal hilfsbereit und freundlich .
Stayed 3 nights in Aug 2020
Verified

4/10 Poor

Massimo

Liked: Staff & service
Disliked: Cleanliness
Personale gentile ma la struttura non è certamente da 4 stelle.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Hotel was beautiful and right on the lake. The views are great and the room very comfortable and clean. The restaurant was very good and service was great. Would highly recommend this hotel.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

manuel

Disliked: Staff & service, amenities, property conditions & facilities
l'aria condizionata non funzionava bene e la doccia era scomoda..l'hotel non era nuovissimo rispetto a come appare nelle foto
Stayed 1 night in Aug 2020