6/10 Okay
Diana
30 Mar 2025
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not a 4* hotel
This is a 3* hotel, at best.
Hotel is located on the 4th and 5th floor of the building, below are other apartment and commercial offices. Doors to the building are wide open add day, meaning anyone can walk in, take the lift and be at your bedroom door. This does not feel safe at all.
Pros:
Nice interior design idea
Spacious room (junior suite)
Nice scent from auto spray bathroom fresher
Polite, helpful and accommodating reception staff
Very comfortable bed & soft bed linen
Lots of natural light through large windows
Excellent and bright ceiling lights, unlike in many other hotels
Cons:
Quality of interior design finish is absolutely terrible
Dust everywhere and never cleaned properly
You have to pay for coffee pods and tea bags. I've never see any 4* hotel do this.
Worn furniture which doesn't show up in the photos
Lots of loud music on the weekend from the street even with windows closed
Dogs barking in the morning
No live plants in the room, only one sad looking fabric flower head
Bad musky smell coming from under the sink
Room card has all the details of the property on it, every entry code and room name - if this is lost, whoever finds it can walk into the building & the room without any issues
Lots of dirt marks on the white walls
WiFi stopped working one evening
Mould between bathroom tiles
Bed never done by housekeeping
Cups never washed properly
Old water was left in the kettle
Reception is only open 9am - 7pm
Exposed walkway to room. Carpet soaped with water.
Diana
Stayed 6 nights in Mar 2025