Floating floor, lifting & separated from entrance to bathroom, if barefoot your skin gets pinched with loose, separated lifting boards as you step on them, found that out after my shower when walking to the bed.
Under blanket on bedding is badly pilled & was prickly to sleep on even with 2 sheets over it. I can put up with traffic noise but hardly any sleep due to uncomfy bedding. Your cheap, yes but l will not recommend!!
Entrance digital lock assembly needs adjusting as does the door, it is warped over its length and wont latch closed even with h/duty door closer, so you have to slam it to close properly.
From a health & safety viewpoint, myself & freind are both pensioners & consider flooring to be dangerous, an accident waiting to happen. Considering you depend on public to use your service in order to generate income you have an obligation to make sure all safety measures are met in compliance with health & safety regulations.
A 50% refund might influence me not to take any further action. Unit 6 you need to repair as it unsafe for seniors children & pets with flooring the way it is.
It only needs 1 ph call to local OHS inspectors & l dont believe you would want the risk of an accident on your conscience or affect your business.
Keep your maintenance rigid & you wont have to worry, let it slip & someone gets injured can have huge consequences.
Please repair & set a good standard,
Respectfully
Anthony.
