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The Leela Palace Bengaluru

5.0 star property
Luxury hotel connected to a shopping centre in Bengaluru with 4 restaurants

Photo gallery for The Leela Palace Bengaluru

Exterior
Exterior
Garden
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
The current price is NZ$463
includes taxes & fees
15 Aug - 16 Aug

Explore the area

View map
23 Old Airport Road, Bengaluru, Karnataka, 560008
  • Old Airport Road
    ‪1 min walk‬
  • M.G. Road
    ‪6 min drive‬
  • UB City
    ‪8 min drive‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, Tower

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Tower

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Kitchenette
LCD TV
  • 131 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Royal)

View from room

Club Room, 1 King Bed (Royal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Royal)

Premium bedding, down duvets, pillow-top beds, minibar

Premier Room, 1 King Bed (Royal)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Turret)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Kitchenette
LCD TV
  • 112 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Conservatory)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Conservatory)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite (Royal)

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite (Royal)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, down duvets, pillow-top beds, minibar

Royal Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 231 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Bengaluru

The Leela Palace Bengaluru places you in the heart of Bengaluru, connected to a shopping centre and 5.2 km (3.2 mi) from M.G. Road. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and hydrotherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 21000 square feet (1951 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Jeevanbhima Nagar hotel include Cubbon Park and UB City.

What's nearby

  • Old Airport Road - 1 min walk - 0.0 km
  • Manipal Hospital HAL Airport Road - 2 min walk - 0.2 km
  • IBM Offices - 15 min walk - 1.3 km
  • M.G. Road - 6 min drive - 5.3 km
  • UB City - 8 min drive - 7.4 km

Getting around

  • Indiranagar Station - 3 min drive
  • Bengaluru Baiyappanahalli Station - 5 min drive
  • Bengaluru (BLR-Kempegowda Intl.) - 67 min drive

Restaurants

  • ‪Le Cirque Signature - ‬2 min walk
  • ‪Jamavar - ‬1 min walk
  • ‪Big Pitcher - ‬3 min walk
  • ‪Citrus - ‬7 min walk
  • ‪Sri Udupi Park - ‬5 min walk

About this property

The Leela Palace Bengaluru

Luxury hotel connected to a shopping centre in Bengaluru with 4 restaurants
The Leela Palace Bengaluru offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 21000 square feet (1951 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury The Leela Palace Bengaluru. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

  • 1 building
  • 357 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 21000 sq ft of conference space
  • 1951 sq. m of conference space
  • Built in 2001
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Leela Palace Bengaluru offers 357 accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

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The Oberoi, Bengaluru

  • Pool
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  • Parking included
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4.9 out of 5, Exceptional, 625 reviews
The price is NZ$294
includes taxes & fees
29 Aug - 30 Aug
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,832 for adults and INR 1,416 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (21,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Leela Palace Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2950.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2832 for adults and from INR 1416 for children
  • Airport shuttle fee: INR 13924 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: INR 2950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bangalore Leela
Bangalore Leela Palace
Leela Bangalore
Leela Palace Bangalore
Leela Palace Bangalore Bengaluru
Leela Palace Bangalore Hotel Bengaluru
Leela Palace Bangalore Hotel
Hotel Leela Bangalore
The Leela Palace Bangalore Hotel Bangalore
Leela Palace Hotel Bangalore
Leela Hotel Bangalore
The Leela Palace Bangalore
The Leela Bengaluru Bengaluru
The Leela Palace Bengaluru Hotel
The Leela Palace Bengaluru Bengaluru
The Leela Palace Bengaluru Hotel Bengaluru

Frequently asked questions

What is the cancellation policy at The Leela Palace Bengaluru?

The Leela Palace Bengaluru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Leela Palace Bengaluru?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at The Leela Palace Bengaluru on 15 Aug 2025 start from NZ$463.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Leela Palace Bengaluru?

Yep, there is an onsite spa at The Leela Palace Bengaluru. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Leela Palace Bengaluru have a pool?

The Leela Palace Bengaluru has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Leela Palace Bengaluru?

The Leela Palace Bengaluru features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Leela Palace Bengaluru a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Leela Palace Bengaluru.

Is The Leela Palace Bengaluru family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Leela Palace Bengaluru is a hit with families.

Does The Leela Palace Bengaluru serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Leela Palace Bengaluru?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Leela Palace Bengaluru?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Leela Palace Bengaluru?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Leela Palace Bengaluru?

No, pets and service animals are not allowed.

Is there a golf course on site at The Leela Palace Bengaluru?

There isn't one on site, but Karnataka Golf Course is a short 10-minute walk away.

The Leela Palace Bengaluru Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 296 out of 372 reviews
Rating 8 - Good. 42 out of 372 reviews
Rating 6 - Okay. 15 out of 372 reviews
Rating 4 - Poor. 12 out of 372 reviews
Rating 2 - Terrible. 7 out of 372 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sureesha, Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, spacious rooms.
Stayed 1 night in May 2025

10/10 Excellent

Sureesha, Edison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service at this hotel is fantastic and top notch. Everyone truly cares about the guests and greets them warmly throughout the day! The breakfast variety is amazing and fresh fruit juices were one of the best. Excellent room service with fresh towels, well stocked toiletries, clean room and neatly made beds, and plenty of bottled water.
Stayed 1 night in May 2025

4/10 Poor

Anujah

Stayed 1 night in Apr 2025

10/10 Excellent

Brit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I've ever stayed at. Everything was incredible. The food was stellar, the staff was extremely hospitable, the grounds are gorgeous, and central access to the city was convenient. I will come back to India just to stay at this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Giridharan

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is top notch!
Stayed 2 nights in Feb 2025

10/10 Excellent

Roopa

Stayed 1 night in Feb 2025

10/10 Excellent

laura

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I mean, the entire property is incredibly well maintained and so gorgeous and there are so many people willing to help you. We had the most beautiful stay in India there.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roopa

Stayed 1 night in Feb 2025

10/10 Excellent

Kasiraja, Belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel in Bangalore , gardens are outstanding , food options excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Ankeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bangalore's Leela Palace is a charming retreat located in the center of the city. Exceptional service, ornate decorations, and lavish amenities are just a few of the reasons that make this hotel so special. I thoroughly enjoyed my time there and look forward to my next visit.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashish Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Alfonso

Stayed 1 night in Dec 2024

10/10 Excellent

Suren, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Sudhanshu

Stayed 3 nights in Dec 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed Staying. Strongly Recommend.

Stay was Great. Room, Food, Location, Service & Staffs were Outstanding.
Stayed 2 nights in Dec 2024

8/10 Good

sunil

Travelled with family
Liked: Cleanliness, property conditions & facilities

One time experience

Had a good new years eve....with family.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamlesh

Stayed 2 nights in Dec 2024

6/10 Okay

Selvanathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kamlesh

Stayed 2 nights in Dec 2024

10/10 Excellent

Suren, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience of staying in a Palace Every staff is courteous and attentive to your needs Authentic Indian culinary skills on display at Citrus & Jamavar Restaurants
Stayed 4 nights in Dec 2024

10/10 Excellent

Suren, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience of staying in a Palace. Every staff is courteous and attentive to guest needs. All authentic Indian culinary skills on full display in Citrus & Jamavar restaurants
Stayed 1 night in Dec 2024

6/10 Okay

Vishnu, Gurgaon

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Coming from Oberoi and Trident the hospitality was subpar. Rooms were fine but not great, stink in the lobby of 3rd floor. Food was mid but the service at Jamavar restaurant was great. Club lounge access was okay but service there was really bad.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was magical! After an 18-hour flight from Canada with our 4-year-old, it was exactly what we needed to rest up for the rest of our journey. The food at the restaurants was amazing and of great quality, and the customer service was absolutely wonderful. Our room was very comfortable and beautifully decorated, and the entire hotel had a relaxing atmosphere, especially the garden. The only downside was the construction noise from the renovations, but the overall experience more than made up for it.
Stayed 2 nights in Dec 2024