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Hotel Excelsior San Marco

Property class: 4

Photo gallery for Hotel Excelsior San Marco

A rooftop terrace with outdoor seating, overlooking a cityscape with illuminated buildings and a historic castle in the distance.
A restaurant with tables set for dining, large windows offering a view of a cityscape.
A hotel with multiple balconies and flags, including the flag of San Marino.
A modern lobby with a reception desk, seating area, and decorative pillars.
A hotel room with a flat-screen TV, a coffee maker, a lamp, and a window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
The current price is NZ$255
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Place, Largo Porta Nuova
    ‪6 min walk‬
  • Place, Via XX Settembre
    ‪8 min walk‬
  • Place, Piazza Vecchia
    ‪14 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a flat-screen TV, a coffee maker, a lamp, and a window with curtains.

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

A hotel room with two beds, a lamp, and a painting on the wall.

Standard Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

A hotel room with a sofa, armchair, and a small table with a vase. There is a television on a cabinet, and a bed is visible in the background.

Suite

  • City view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

A hotel room with a bed, a desk with a telephone, a chair, and a nightstand.

Deluxe Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, a desk with a lamp, and two framed pictures on the wall.

Standard Double Room

9.2 out of 10
Wonderful
(91 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of the outdoors through curtains.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two single beds, a desk with a chair, a television, and a small table with a lamp.

Deluxe Twin Room

  • City view
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room

A hotel room with a bed, curtains, a painting on the wall, and a lamp on the nightstand.

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk with a lamp, a mirror, and a wall-mounted light fixture.

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a sitting area with a chair, a small table, and a nightstand with a lamp and phone.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Double Room

A hotel room with a bed, a desk, a chair, and a large mirror on the wall.

Business Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Bergamo

Hotel Excelsior San Marco puts you in the heart of Bergamo, within just a 10-minute stroll of Matris Domini Monastery and La Chiesa di S. S. Alessandro e Vincenzo. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Roof Garden Restaurant, serves international cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 2153 square feet (200 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Citta Bassa hotel include Chiesa di San Bartolomeo and Piazza Matteotti.

What's nearby

  • Largo Porta Nuova - 6 min walk - 0.6 km
  • Piazza Matteotti - 6 min walk - 0.6 km
  • Via XX Settembre - 8 min walk - 0.7 km
  • Piazza Pontida - 9 min walk - 0.8 km
  • Piazza Vecchia - 14 min walk - 1.2 km

Getting around

  • Bergamo Alta Funicular - 5 min walk
  • Bergamo Orio al Serio Airport (BGY) - 9 min drive

Restaurants

  • ‪T-Bakery - ‬4 min walk
  • ‪Balzer - ‬6 min walk
  • ‪Miscusi - ‬8 min walk
  • ‪Caffè del Colleoni - ‬5 min walk
  • ‪Bella Napoli - ‬7 min walk

About this property

Hotel Excelsior San Marco

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee.

This 4-star Bergamo hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1960
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 30 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

What is the cancellation policy at Hotel Excelsior San Marco?

Hotel Excelsior San Marco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Excelsior San Marco?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Excelsior San Marco on 16 Nov 2026 start from NZ$255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Excelsior San Marco?

Yep, Hotel Excelsior San Marco has a covered self car park for EUR 30 per night. A self car park is also available, for a fee.

Is Hotel Excelsior San Marco family-friendly?

No, Hotel Excelsior San Marco is an adults-only property.

Does Hotel Excelsior San Marco serve breakfast?

Yep, guests give top marks to the buffet breakfast here! Available daily between 6:30 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Excelsior San Marco?

No, Hotel Excelsior San Marco does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Excelsior San Marco?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Excelsior San Marco?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Is there a golf course on site at Hotel Excelsior San Marco?

There is a golf course next to Hotel Excelsior San Marco.

Hotel Excelsior San Marco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but well looked after hotel, clean hotel and lobby and great breakfast included each morning. Very good location for Bergamo station and airport
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent hotel, great staff, location and breakfast. Small shower though.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, rooms very clean with comfy bed but maybe a bit dated. Great breakfast with lovely fresh fruit and excellent cakes. Ideal location for exploring Bergamo and beyond.Over all the hotel was very good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location. Staff are friendly
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay - very good breakfast included. Good location for lower and upper city
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very convenient, clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds & very good breakfast
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect short stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a very good location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to go into Citta Alta, and also close to restaurants and shops, highly recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Bergamot. Excellent location for sightseeing and wandering around. Staff are very pleasant and professional. Great breakfast and well-appointed rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel staff excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Close to get to the old city, close to shops and great restaurants. Roof top restaurant is awesome! Breakfast bar is great!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to old town and tramway. Room very nice and clean, parking hotel available for fix rate. Breakfast very nice also
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and excellent hôtel I wish the restaurant would be opened earlier than 7.45 pm though
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delighted to finish my tour of Italy with a stay in this hotel and city. Hotel was clean and really comfy. Close to both old and new city and breakfast was abundant in choice including gluten free options highly recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, close to all areas. Very clean room and helpful staff. Breakfast was fabulous
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We arrived late at night from Milan airport and really appreciated the late check in, since the front desk is open 24 hours. Its a nice but pretty basic hotel. Good breakfast in a lovely outdoor setting with a nice view of the Citta Alta. The tram to the Citta Alta was literally a 3 min walk away which was nice. It was a perfect one night stop before heading to the lakes region.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, good location. Lovely breakfast and friendly staff. The room was clean, a little small but the balcony was an added bonus
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, breakfast excellent
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and beautiful views of the old town!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to stay in
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our room was of the newly renovated rooms so was lovely. Breakfast is excellent as was the roof terrace restaurant. Would have hesitation recommending this hotel.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, clean room, nice breakfast. Dinner at the roof on 8th floor dissapointing with main dishes fish and meat without any taste
Stayed 2 nights in Jun 2026