6/10 Okay
Denise
30 Nov 2025
The hotel itself is very stylish. The bar was nice and the service in the bar was exceptional. Top tip - the hot chocolate! However... we paid for an upgrade to a nicer room, got a great room on the 8th floor with river views. But... then EVERY morning from about 6am we had the thumping of the treadmill from the fitness suite on the floor above coming into the room. And I don't just mean a small noise. I'm talking water torture level sound. I'm talking about the kind of sound that resets your own heartbeat! When we told the team at reception they gave us the kind of meek apology that comes from a team who know exactly how bad it is but gave us the room anyway. I'm most annoyed we paid for the upgrade to get it, so definitely reject the upgrade when its offered to you! Our friends were in the 7th floor and it woke them up too. Whatever you do, dont take a room on the 7th or 8th floor.
Denise
Stayed 3 nights in Nov 2025



































