2/10 Terrible
Verified traveller
Business traveller
5 Aug 2025
Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here, stay at neighbouring hotel
Not recommended, please stay at the hotel to the right of the INNSiDe.
1) The hallway and my room had a strange smell - somewhere between gym clothes and mold, I noticed it right away. After one night sleeping at the hotel, I woke up with swollen eyes.
2) The air conditioning isn't equipped to keep up with the amount of humidity the room generates. After being on all night, the room was definitely cool, yet still extremely humid in the morning - I hadn't even taken a shower. The staff will insist to guests that the units in their hotel work according to completely different principles than all others. This isn't true. German hotel professionals were also very confused by what hotel staff said about AC.
3) I found an old (dry) insect that could potentially cause an issue for the building. Staff didn't even bother to take a picture and decided it walked in from outside.
4) I paid for a better room and was put right across from the maid's room. I was woken up by lots of banging, over and over (not from other guests).
5) Hotel description states they use quality materials, including wood parquet. Flooring is cheap laminate, everything in room is cheap. Still, I would have stayed if it wasn't for the above.
6) I've stayed at many hotels in Europe, both expensive and budget. The budget chains in the EU are much, much better than this hotel.
7) My stay was so poor, that I opted to move into the hotel next door without receiving a refund. Sad, bc I was looking forward to Melia.
Verified traveller
Stayed 3 nights in Jul 2025
