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The Cloud One Berlin-Upper West

Property class: 3

Photo gallery for The Cloud One Berlin-Upper West

A modern bar area with a curved counter, bar stools, and a well-stocked liquor shelf.
Creator video - submitted by Luxury Richland
A modern interior with large windows, a city view, and contemporary furniture.
An outdoor seating area with tables and chairs, a modern building in the background, and a clear sky.
A modern lobby with a large grill, a potted plant, a unique blue chair, and a marble floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
The current price is NZ$192
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
Kantstrasse 163 - 165, Berlin, BE, 10623
  • Place, Kurfürstendamm
    ‪1 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪3 min walk‬
  • Place, Zoo Berlin
    ‪3 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪41 min drive‬

Room options

View all photos for Standard Room, City View

A hotel room with a large window, a black leather chair, a round table, and a bed with white and teal pillows.

Standard Room, City View

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room

A hotel room with a bed, pillows, a headboard, a desk with a chair, a lamp, and a window with curtains.

Standard Room

8.4 out of 10
Very good
(61 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

View all photos for Basic Single Room, 1 Single Bed

A modern hotel room with a large bed, a headboard with built-in lighting, a seating area with a chair and table, and a large window with curtains.

Basic Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Memorial Church view)

A hotel room with a bed, a desk, a chair, a TV, and a view of a cityscape.

Superior Room, 1 King Bed, City View (Memorial Church view)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View

A modern hotel room with a large bed, two bedside tables, and wall-mounted artwork.

Deluxe Room, City View

  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

Room

  • Sleeps 4

1 King Bed, City View

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

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About the area

Berlin

The Cloud One Berlin-Upper West places you in the centre of Berlin, steps from Kurfürstendamm and within a short 5-minute stroll of Zoo Berlin. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .You'll be 3.6 km (2.2 mi) from Brandenburg Gate and 3.2 km (2 mi) from Potsdamer Platz with a stay at this 3-property class West Berlin Centre hotel.

What's nearby

  • Kurfürstendamm - 1 min walk - 0.2 km
  • Kaiser Wilhelm Memorial Church - 3 min walk - 0.3 km
  • Zoo Berlin - 3 min walk - 0.3 km
  • Europa Center - 3 min walk - 0.3 km
  • Theatre of the West - 5 min walk - 0.4 km

Getting around

  • Zoological Garden U-Bahn - 2 min walk
  • Zoological Garden Station - 4 min walk
  • Berlin (BER-Brandenburg) - 32 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Süss am Zoo - ‬2 min walk
  • ‪Burgermeister - ‬2 min walk
  • ‪Pho Noodlebar - ‬3 min walk
  • ‪Risa Chicken - ‬3 min walk

About this property

The Cloud One Berlin-Upper West

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Cloud One Berlin-Upper West also features multilingual staff, a front desk safe, and a lift.

This 3-star Berlin hotel is smoke free.

  • 582 guestrooms or units
  • 18 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
The Cloud One Berlin-Upper West offers 582 air-conditioned accommodations with a safe and a hairdryer. This Berlin hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.75 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 12.25 for children
  • Pet fee: EUR 15.75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Berlin upper West
Motel One Berlin Upper West
One Berlin Upper West Berlin
Motel One Berlin - Upper West Hotel
Motel One Berlin - Upper West Berlin
Motel One Berlin - Upper West Hotel Berlin

Frequently asked questions

What is the cancellation policy at The Cloud One Berlin-Upper West?

The Cloud One Berlin-Upper West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cloud One Berlin-Upper West?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at The Cloud One Berlin-Upper West on 11 Oct 2026 start from NZ$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cloud One Berlin-Upper West serve breakfast?

You bet, buffet brekkie is offered on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Cloud One Berlin-Upper West?

No, The Cloud One Berlin-Upper West does not offer an airport shuttle service.

What time are check-in & check-out at The Cloud One Berlin-Upper West?

Check-in begins at 4:00 PM. Check-out time is noon.

The Cloud One Berlin-Upper West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 912 reviews
Rating 8 - Good. 277 out of 912 reviews
Rating 6 - Okay. 52 out of 912 reviews
Rating 4 - Poor. 14 out of 912 reviews
Rating 2 - Terrible. 7 out of 912 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but clean. Great location.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location by the Tiergarten; visited in December and there was a really good Christmas market on the doorstep. Hotel was nicely designed, clean, comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Definitely would stay again on a future trip. Great location, great hotel with rooftop lounge, easy access to rail station.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great location for food and shops, and visiting the stadium
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel and nice staff. The room was ready quicker than expected so we were let in earlier than expected which is always a nice touch. The hotel is also very well located.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
All very pleasant but small.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean and comfortable
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good location, central to amenities and very friendly staff with 24 hour desk.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Bed was comfortable and the room was very clean. Great location to get to shopping and eating.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, rooms & bar
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and clean, would happily stay here again. But could not get heat to turn down using system dial, had to turn off system completely and open window in order to not be covered in sweat. I stayed during cold temps, 2-6 celsius. The bar/lounge on the 10th floor is nice, had a dinner and drink there one evening. Location itself is good for walking to many restaurants and a couple parks. I was here for work and it was good for my needs.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berlin close to train station

Price and location was great.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with good transportation access
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so lovely. Room was clean and fresh towels were given everyday. Amazing location and we're booking again for next year. Only slight issue was lack of wardrobe/places to hang up clothes.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at an affordable price

Nice hotel in the city center at an affodable price
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, it was expensive compared to the small room I have received but the location is nice, not ideal.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Terrific location. Newer hotel and great bar area.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really exceptional. The rooms were amazing and the rooftop bar was really terrific!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Great view and value
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Friendly staff, easy check in, very clean modern hotel, location great beside Sbahn and Ubahn(Zoologischer garten stop). KADEWE shop 300m. Will stay again.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great design

Amazing location and great breakfast/bar/terrace area. Rooms are quite small but well-designed and comfortable.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel! Spotless and comfortable
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Tip-top
Stayed 2 nights in Dec 2025