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Ootel.com

Hotel connected to a shopping centre in Berlin with a 24-hour front desk

Photo gallery for Ootel.com

Reception
Reception
Double Room, Non Smoking
Reception
Reception

Reviews

4.0 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Restaurant
The current price is NZ$129
includes taxes & fees
12 June - 13 June

Explore the area

Map
Allee der Kosmonauten 32, Berlin, Berlin, 12681
  • Tierpark Berlin
    ā€Ŗ4 min driveā€¬
  • Alexanderplatz
    ā€Ŗ14 min driveā€¬
  • Potsdamer Platz
    ā€Ŗ19 min driveā€¬
  • Berlin (BER-Brandenburg)
    ā€Ŗ43 min driveā€¬

Room options

View all photos for Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds)

Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds)

Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds)

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Non Smoking

Free WiFi, bed sheets

Quadruple Room, Non Smoking

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

Highlights

Garden
Private bathroom
Rainfall showerhead
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Non Smoking, Garden View (6 Beds)

Free WiFi, bed sheets

Room, Non Smoking, Garden View (6 Beds)

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 17 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds

View all photos for Room, Non Smoking (8 Beds)

Free WiFi, bed sheets

Room, Non Smoking (8 Beds)

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 8
  • 1 Double Bed and 3 Single Bunk Beds OR 4 Single Bunk Beds

View all photos for Double Room, Non Smoking, Garden View

Double Room, Non Smoking, Garden View

Double Room, Non Smoking, Garden View

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Non Smoking, Garden View (8 Beds)

Free WiFi, bed sheets

Room, Non Smoking, Garden View (8 Beds)

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 8
  • 1 Double Bed and 3 Single Bunk Beds OR 4 Single Bunk Beds

View all photos for Twin Room, Non Smoking, Garden View

Free WiFi, bed sheets

Twin Room, Non Smoking, Garden View

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Shared Dormitory, Men only, Non Smoking, Garden View (10 Beds)

Free WiFi, bed sheets

Shared Dormitory, Men only, Non Smoking, Garden View (10 Beds)

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room, Non Smoking, Garden View

Free WiFi, bed sheets

Quadruple Room, Non Smoking, Garden View

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Room, Non Smoking (6 Beds)

Free WiFi, bed sheets

Room, Non Smoking (6 Beds)

Highlights

Garden
Private bathroom
Rainfall showerhead
  • 17 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds

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About the area

Berlin

At Ootel.com, you'll be connected to a shopping centre and 10 km (6.2 mi) from Alexanderplatz. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers a 24-hour front desk, a garden and barbecues. Additionally, you'll find tour/ticket assistance, luggage storage and a lift. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 15-minute drive of this Marzahn-Hellersdorf hotel include DDR Museum and Berlin TV Tower.

What's nearby

  • Tierpark Berlin - 4 min drive - 2.8 km
  • Alexanderplatz - 14 min drive - 10.1 km
  • Berlin TV Tower - 14 min drive - 11.1 km
  • Brandenburg Gate - 17 min drive - 13.0 km
  • Potsdamer Platz - 19 min drive - 14.1 km

Getting around

  • Beilsteiner StraƟe Tram Stop - 1 min walk
  • Berlin-Lichtenberg Station - 7 min drive
  • Berlin (BER-Brandenburg) - 43 min drive

Restaurants

  • ā€ŖIKEA Restaurant - ā€¬4 min drive
  • ā€ŖIKEA Hotdog Stand - ā€¬4 min drive
  • ā€ŖMcDonald's - ā€¬5 min drive
  • ā€ŖAlt-Friedrichsfelde - ā€¬4 min drive
  • ā€ŖGlashauscafĆ© - ā€¬4 min drive

About this property

Ootel.com

Hotel connected to a shopping centre in Berlin with a 24-hour front desk
There's a restaurant on site. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Ootel.com. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Berlin hotel.

  • 154 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Ootel.com offers 154 accommodations. This Berlin hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, Azerbaijani, Bosnian, Bulgarian, Czech, English, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Polish, Romanian, Russian, Serbian, Spanish, Turkish, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 164 metres
  • Street parking available
  • Uncovered parking on site (EUR 7 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 9 to 9 for adults and EUR 4.50 to 9 for children
  • A restaurant

Restaurants on site

  • Bos Bistro

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Lift

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 to 9 for adults and EUR 4.50 to 9 for children
  • Uncovered self-parking fee: EUR 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - Deutschland
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is Deutschland. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Ootel.com.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Ootel.co Hostel/Backpacker accommodation Berlin
Ootel.co Berlin
Ootel.co Hostel/Backpacker accommodation
Ootel.co
Ootel.com Hotel
Ootel.com Berlin
Ootel.com Hotel Berlin

Frequently asked questions

What is the cancellation policy at Ootel.com?

Ootel.com offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ootel.com?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Ootel.com on 12 Jun 2025 start from NZ$120.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ootel.com?

Yep, Ootel.com has an uncovered self car park for EUR 7 per night. Onsite parking is limited.

Does Ootel.com serve breakfast?

Yep, buffet brekkie is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ootel.com?

No, Ootel.com does not offer an airport shuttle service.

Is there a bar or restaurant at Ootel.com?

Yep, you can grab a meal at Ootel.com's onsite restaurant.

What time are check-in & check-out at Ootel.com?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ootel.com?

No, pets are not allowed.

Ootel.com Reviews

Reviews

4.0
Rating 10 - Excellent. 16 out of 314 reviews
Rating 8 - Good. 33 out of 314 reviews
Rating 6 - Okay. 48 out of 314 reviews
Rating 4 - Poor. 50 out of 314 reviews
Rating 2 - Terrible. 167 out of 314 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's like being in a freezer.

The service that refuses to take responsibility for everything. The heating system is not good. The room cannot be changed because it is the whole hotel. But the hotel said that they had informed us before booking, but there was no message informing us before booking and we could not cancel. They also said that we did not read it clearly. This kind of service has never been encountered since booking a hotel in the past 10 years.
Stayed 7 nights in Feb 2025

6/10 Okay

Sterling K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Rosana, New York

Disliked: Cleanliness, property conditions & facilities
Unless one is desperate or is young and in a group this hotel made me feel very unsafe.
Stayed 1 night in Oct 2024

2/10 Terrible

Caleb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs and roaches
Stayed 1 night in Oct 2024

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty. Nowhere to hang clothes. Room claustrophobic and small.
Stayed 2 nights in Sep 2024

4/10 Poor

Tootsie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The chairs are dirty and thereā€™s no bathmat with open shower wetting everywhere
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Galo

Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Courtney

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good but needs improvement

Need to get a better toilet seat and pillows need replacing and lastly the floor needs to be cleaned better either then that it was a very good stay.
Stayed 2 nights in May 2024

2/10 Terrible

Eric

Stayed 2 nights in May 2024

8/10 Good

Vitalii

Liked: Cleanliness, staff & service, amenities
An upgraded GDR time hotel; an clean and pleasant place to be, with big windows and good transportation options. The sole electricity connection in a room and really old and worn bathroom equipment can pose a bit of problem.
Stayed 1 night in Apr 2024

2/10 Terrible

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID. You could hear everything happening 5 units down and in between. The non smoking room smelled so heavily of smoke I struggled to sleep. There were multiple arguments happening which concerned me. No heat. Just a white room. When someone in the next room arrived it sounded like they were in our room. The walls are so thin.
Stayed 1 night in Mar 2024

4/10 Poor

Tomasz

Business traveller
Liked: Staff & service
Disliked: Amenities
Heat was not working. No towels
Stayed 1 night in Feb 2024

4/10 Poor

James

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not the cleanest , the lift was broken ,and no hot water or heating at all in the hotel
Stayed 1 night in Jan 2023

4/10 Poor

Nelson

Business traveller
Disliked: Staff & service
Stayed 6 nights in Oct 2022

8/10 Good

Heike

Stayed 1 night in Aug 2022

2/10 Terrible

Ji hyun

Stayed 1 night in May 2022

4/10 Poor

Leila

Stayed 1 night in Apr 2022

8/10 Good

Vianey

Stayed 1 night in Nov 2021

2/10 Terrible

Alejandro, Mclean

Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Okay if only needed a place to sleep

We were assigned a room at 5th floor. And guess what? The lift is non-functional and yes we carry our heavy luggage. They could have mentioned it in their property page. Anyhow, Maskenpflicht signage is on the door but not any of the staff wear one, and it was not imposed to the guests also. With regards to the room, it was ordentlich and clean. Towels are available. The room we booked is with twin-bed, and gladly they gave us double-bed.
Stayed 1 night in Jul 2021

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their elevator is extremely old. I was trapped in the elevator for at least 1 hour. Their staff is extremely rude, not only does not apologize, but is also extremely arrogant. I asked for a refund the next day but refused, shamelessly rogue hotel.
Stayed 1 night in Jun 2021

6/10 Okay

Robert

Business traveller
Disliked: Cleanliness, staff & service, room comfort
The man in the reception was completely unprofessional. I mean about the Covid restriction. Checking was taking so long. the room was dirty on the floor. The price was OK but totally not. I think even the price if you slow I can expect standard better. Room was very poor. Even without small table. Only Beth, toilet and window
Stayed 1 night in May 2021