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4.4 out of 5

"This was my second stay at this hotel. It has everything you could want and would be a fabulous place to hold a conference. The buffet breakfasts had ... " More

By a verified traveller on Wed 02 Aug 2017

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Hotel Description

A luxury stay in the heart of Berlin awaits you at Vienna House Andel's Berlin. You'll be 0.9 km (0.6 mi) from Velodrom and 3.3 km (2 mi) from Mercedes-Benz Arena. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy flat-screen TVs with satellite channels, and all 557 soundproofed rooms feature free WiFi, coffee/tea makers, and free newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Safes, hair dryers, and phones are also available.

A day of pampering at SPASHERE can include massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, SKY.KITCHEN by a.choice, serves regional cuisine and is open for dinner. Enjoy the 24-hour fitness center, spa tub, and sauna as well as access to bike rentals. 47362 square feet (4400 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle.

You'll be 3.4 km (2.1 mi) from Alexanderplatz and 3.4 km (2.1 mi) from East Side Gallery with a stay at this 4.5-star Prenzlauer Berg hotel.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$154* Per night/room 30 Jan. - 31 Jan.

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Vienna House Andel's Berlin ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vienna House Andel's Berlin

Everyone (7) Couples (2) Business (1) Family (1)
4 out of 5
Good service. Clean room apart from heavy mould in the shower. Line to check in and check out was very long, more staff were required when there is a conference on beginning or ending.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by andels

Dear guest, thank you for sharing your feedback with us and other travellers. We are sorry that we did not quite meet your expectations. We will review your comments both with our Housekeeper and our Front Office Manager and take measures for improvement. Thank you also for your excellent rating, we hope to welcome you back to our hotel on your next visit to Berlin. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

2 out of 5
Close to tram line 20min tram ride from central station

Posted by on 26 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by andels

Dear guest. we are sorry to see that we did not meet your expectations. We constantly strive to improve our services and facilities. Therefore we ask you to give us further details regarding your stay. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards, Ralph Alsdorf General Manager

5 out of 5

Really good hotel with great public transport

Pros: Big, bright, modern. Public transport at your door.
Cons: The room cleaning
Location: Only a chemist shop opposite and an Aldi supermarket just down the road. Nothing else except a fast food outlet diagonally opposite
This was my second stay at this hotel. It has everything you could want and would be a fabulous place to hold a conference. The buffet breakfasts had everything, for all tastes. The room was pleasing but I just cannot work out why there is not one drawer and the tiny wardrobe was 40 or so cms wide. So I had to live out of my suitcase. Good sized bathroom. The room service is hit and miss. Sometimes there would be face washers; sometimes not. Also lots of body lotions and no body wash. Could be because both bottles are the same colour and the descriptions are in English and the staff couldn't tell the difference. Sometimes the glasses and cups were cleaned; sometimes not. Don't think the room was vacuumed while I was there. The tram into the city is right opposite as was the s-bahn - on the circle route. I would definitely stay there again and would recommend the hotel highly.

Posted by , from Melbourne, Australia on 2 Aug. 2017

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Comment from Hotel Management

4 Aug. 2017 by andels

Dear Dale, thank you very much for sharing your feedback. We were very pleased to read that you enjoyed your stay with us and that we could thrill you with our rich breakfast once again. Thank you also for your comments on the cleanliness of your room. Our Executive Housekeeper discussed it with her entire team. We are looking forward to welcoming you back again any time soon. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

5 out of 5

Nice, new, modern hotel

Pros: Lovely ground level reception area with couches to read, chill out or use your computer. Books to read.
Cons: Not a drawer in the room - not one! And the tiny wardrobe is 46 cms wide. So living out of our suitcases
Location: Nothing to do nearby. An Aldi supermarket down the street and a chemist opposite. Also Burger King
I spent a week here before my travelling companion joined me for another week. Breakfast is really excellent - even a bar with butter and fresh herbs so you can make your own herbed butter! Less than 10 minutes by tram to the centre of the city. S-bahn and tram stops right outside

Posted by , from Melbourne, Austraia on 13 Jul. 2017

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Comment from Hotel Management

17 Jul. 2017 by andel's

Dear Dale, thank you very much for staying with us and for your excellent review. We are pleased to learn that you enjoyed your stay loved our modern design and our rich breakfast. We hope tp welcome you back again soon. Best regards, Ralph Alsdorf General Manager & the andel's by Vienna House Berlin team.

5 out of 5

Great hotel close to transport

Nice hotel, great value with excellent breakfast. Transport right at door.

Posted by , from New Zealand on 23 Jul. 2016

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4 out of 5
Great hotel, however it seems like more of a business hotel and I wasn't there on business so felt a bit out of place. Location is good but not excellent, about a 12 euro cab to the east side gallery area.

Posted by , from Perth on 23 Jul. 2016

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5 out of 5

Lovely large modern hotel

Location: Although the address is in Prenzlauer Berg it's kind of on the outskirts. Tram & S-Bahn right outside and they also will hire you a bike for 12 euros.
Very nice affordable hotel, with beautiful lighting and a very chic feel. There is a free buffet breakfast (including gluten free bread) and a day spa and sauna as well. The only real downside is that it is really quite a massive hotel linked to a conference centre, but that never bothered me.

Posted by on 3 May 2016

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Comment from Hotel Management

13 May 2016 by Ralph Alsdorf

Dear guest, thank you for sharing this outstanding feedback and for your stay. We are glad you had such a good time even the location was not exactly what you expected. You particularly enjoyed your room and the included breakfast buffet with gluten free bread. We do appreciate your recommendation and hope to see you again very soon. Best regards, Ralph Alsdorf General Manager & the andel's by Vienna House Berlin team

5 out of 5
The hotel is very well located and well connected. Staff very polite and helpful. Rooms are spacious and comfortable. A nice stay for leisure and work. SPA and restaurant also very nice.

Posted by on 23 Jul. 2015

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4 out of 5

Lovely Hotel

The Hotel appears fairly new and in great condition. The room was set out as a twin with lovely comfy beds and a fantastic bathroom. The tram and train stop is right outside. Yet you can't hear the trains. Breakfast buffet was great providing a fantastic selection and amazing service. My only issue was that I had booked online... and somehow managed to get the booking wrong. For only one adult... rather than two. Although the breakfast was supposedly free it cost an extra 100 € for 4 night. Just make sure you double and triple check your booking so there are no surprises. I would definitely stay here again.

Posted by , from New Zealand on 21 Jul. 2015

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5 out of 5
Pros: Thze staff were all excellent and very helpful. We could not fault them.
Facilities: State of the art; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - QLD - Brisbane on 17 Aug. 2012

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About the Vienna House Andel's Berlin

Location Landsberger Allee 106, Berlin, BE 10369

Property Features

Vienna House Andel's Berlin offers its guests a full-service spa, a spa tub, and a sauna. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 47362 square feet (4400 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Vienna House Andel's Berlin. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Berlin hotel.

  • 1 building
  • 557 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • 47362 sq ft of conference space
  • 4400 sq m of conference space
  • Built in 2009
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Airport: Berlin (TXL-Tegel) (13.9 km / 8.6 mi)
  • Train station: Berlin East S-Bahn (3.5 km / 2.1 mi)
  • Metro station: Landsberger Allee Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Vienna House Andel's Berlin offers 557 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

SKY.KITCHEN by a.choice - This restaurant specializes in regional cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.

Maverick's - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Loft14 - Onsite restaurant. Happy hour is offered. Open daily.

A.lounge - Onsite restaurant. Open daily.

Delight - This restaurant serves breakfast only. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.


  • Pets: EUR 15 per pet, per night
  • Maximum 1 per room


Clothing, including swimwear, is not permitted for guests using the sauna and spa tub located in the spa area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • Parking height restrictions apply
  • Online Penalty Collection


Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • andel's Berlin
  • andel's Berlin Hotel
  • Vienna House Andel's Berlin Hotel
  • Berlin Andels Hotel
  • andel's Vienna Berlin
  • andel's Vienna House Berlin Hotel
  • andel's Vienna House Hotel
  • andel's Vienna House Berlin
  • andel's Vienna House
  • Vienna House Andel's Hotel
  • Vienna House Andel's
  • andel's Hotel Berlin
  • andel's by Vienna House Berlin
  • andel's by Vienna Hotel Berlin
  • Vienna House Andel's Berlin Hotel
  • Vienna House Andel's Berlin Berlin
  • Vienna House Andel's Berlin Hotel Berlin

You should know

  • Vienna House Andel's Berlin offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.