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Stay KooooK Bern City – Online Check In

Property class: 3

Photo gallery for Stay KooooK Bern City – Online Check In

A multi-story hotel with a classic European architectural style, featuring a prominent entrance with outdoor seating and a visible sign indicating it is a hotel.
Property video
A modern interior with a dining area, seating, and a kitchen.
A spiral staircase with a wooden handrail and metal balusters, leading to an upper floor.
A rooftop terrace with outdoor seating, string lights, and a view of a cityscape including a church tower.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
The current price is NZ$341
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Art Museum
    ‪5 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a round mirror, a bedside table, and a window with curtains.

Comfort Single Room

8.4 out of 10
Very good
(16 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room "Cozy"

A neatly arranged hotel room with a bunk bed, a hanging plant, and a red pendant light.

Comfort Double Room "Cozy"

9.0 out of 10
Wonderful
(39 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

A modern bedroom with a bed, a bedside table, a red hanging lamp, and a small plant.

Superior Double Room ("Big")

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

A bedroom with a sloped ceiling, wooden beams, a bed, a chair, a small table, and a plant.

Premium Double Room ("High")

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("Amazing")

A neatly made bed with white bedding and pillows, a hanging plant, a red lamp, and a black speaker on a metal stand.

Premium Double Room ("Amazing")

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

A modern bedroom with a bed, a sofa, a small table, and a floor lamp.

Superior Family Room

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Bern

Stay KooooK Bern City – Online Check In puts you in the heart of Bern, within steps of French Church and Prison Tower (Kafigturm). Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. .Places within a 5-minute walk of this 3-property class Old City of Bern hotel include Jackpot Spielcasino Bern and Theater am Zytglogge.

What's nearby

  • Bern Clock Tower - 3 min walk - 0.3 km
  • Federal Palace - 3 min walk - 0.3 km
  • Bern Art Museum - 5 min walk - 0.4 km
  • Berner Munster - 8 min walk - 0.7 km
  • Kursaal Bern - 8 min walk - 0.7 km

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Luce - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Santa Lucia - ‬3 min walk
  • ‪Kurt&Kurt - ‬2 min walk
  • ‪Molino, Thurm - ‬1 min walk

About this property

Stay KooooK Bern City – Online Check In

Stay KooooK Bern City – Online Check In offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Stay KooooK Bern City – Online Check In also features laundry facilities, express check-in, and express check-out.

This 3-star Bern hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • Built in 2022
  • Coffee in lobby
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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NH Bern The Bristol
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  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 1,008 reviews
The price is NZ$376
includes taxes & fees
11 Oct - 12 Oct
NH Bern The Bristol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Books
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Communal living room
  • Double-glazed windows
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

What is the cancellation policy at Stay KooooK Bern City – Online Check In?

Stay KooooK Bern City – Online Check In offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Stay KooooK Bern City – Online Check In?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Stay KooooK Bern City – Online Check In on 11 Oct 2026 start from NZ$341, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Stay KooooK Bern City – Online Check In?

No, Stay KooooK Bern City – Online Check In does not offer an airport shuttle service.

What time are check-in & check-out at Stay KooooK Bern City – Online Check In?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Stay KooooK Bern City – Online Check In?

No, pets and service animals are not allowed.

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 542 out of 729 reviews
Rating 8 - Good. 124 out of 729 reviews
Rating 6 - Okay. 34 out of 729 reviews
Rating 4 - Poor. 19 out of 729 reviews
Rating 2 - Terrible. 10 out of 729 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel is nice, comfortable and had a good location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice and near to many attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean, great location
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were wonderful as was the location of the hotel.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and self-service. Highly recommended.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amenities of the shared public areas. The location is excellent. We loved the kitchen and sitting areas to sit for free coffees. Staffs are super friendly.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel during our Switzerland vacation. The rooms were excellent and the community room was a really nice addition to the experience. The hostesses were very helpful as well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, clean room, staff friendly, common area very welcoming and lively
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were wonderful. Facility is in a wonderful spot in Old Town. Facility is decorated with inspiration.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful combination of private room and a welcoming and well-equipped common area. We can't say enough good things about our stay here. The staff were very friendly and helpful and the restaurant Luce downstairs is a must try.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, excellent location close walking distance to train station, restaurants and the sights. Room was small but well thought out and had everything needed. The common area was great and the staff were really superb. We were not sure how this would be being a reception-less hotel however everything was really easy and the staff station themselves in the common area should you need anything at all. Would highly recommend!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and as advertised. AC was great and a relief from the heat while we visited! Convenient location in proximity to the train and tons of food options around. Short walk to grocery as well. Communal space for group dinners, heating up food, well stocked communal kitchen and amenities for coffee, tea and water in the common space was great. On site contact was very helpful with suggestions for exploring and anything that was needed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A unique and terrific hotel!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property, with great staff in an exceptional location. It would be helpful if the property access was with a keys that could be stored in a digital wallet instead of having to re-login rigidly regularly to a website. But all in all, a fantastic place to stay - which I would look forward to revisiting!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Small room but perfectly equipped and well disposed. The staff were super friendly and the common kitchen was a must! Can only recommend this hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here. The location is perfect. It is close to the train station and in the middle of it all. The room is very nice and the bed is comfy. Staff is helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Our family room was massive and there is a gorgeous communal area with kitchen and games room. The roof top terrace offers views of the alps.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a mostly automated hotel, I found it cozy and the skeleton crew staff to be super helpful. The room was larger than I expected (based on the website images) and everything was modern, clean, and in working order. Would definitely recommend!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick responses from staff, excellent location in the central part of the city.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

very friendly staff and lot of amenities
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Too small but in Europe，we understand.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Hosts were very nice and helpful especially Matthias. Room was a bit cramped but it was clean. Nice terrace at the rooftop to enjoy the views and relax.
Stayed 2 nights in May 2026