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Hotel City am Bahnhof

3.0 star property
Pet-friendly hotel connected to the convention centre in Bern with a 24-hour business centre

Photo gallery for Hotel City am Bahnhof

City view
Buffet
Interior entrance
Reception
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$352
includes taxes & fees
20 July - 21 July

Explore the area

Map
Bubenbergplatz 7, Bern, BE, 3011
  • Federal Palace
    ‪5 min walk‬
  • Bern Rose Garden
    ‪4 min drive‬
  • Wankdorf Stadium
    ‪6 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

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About the area

Bern

Hotel City am Bahnhof puts you in the heart of Bern, connected to the convention centre and within steps of Church of the Holy Ghost and Bundeshäuser. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Places within a 5-minute walk of this 3-property class Old City of Bern hotel include Gardens and Wege zu Klee.

What's nearby

  • Federal Palace - 5 min walk - 0.4 km
  • Berner Munster - 12 min walk - 1.1 km
  • Kursaal Bern - 13 min walk - 1.1 km
  • Bern Rose Garden - 4 min drive - 2.4 km
  • Wankdorf Stadium - 6 min drive - 3.5 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 2 min walk
  • Bern (BRN-Belp) - 23 min drive

Restaurants

  • ‪Starbucks Coffee Switzerland - ‬2 min walk
  • ‪Energy Kitchen - ‬4 min walk
  • ‪Tibits - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Migros MM Bern Bahnhof - ‬3 min walk

About this property

Hotel City am Bahnhof

Pet-friendly hotel connected to the convention centre in Bern with a 24-hour business centre
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel City am Bahnhof. You'll have access to the indoor pool and health club at a partner property.

This 3-star Bern hotel is smoke free.

  • 58 guestrooms or units
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel City am Bahnhof offers 58 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

What is the cancellation policy at Hotel City am Bahnhof?

Hotel City am Bahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel City am Bahnhof?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel City am Bahnhof on 20 Jul 2025 start from NZ$328.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel City am Bahnhof serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel City am Bahnhof?

No, Hotel City am Bahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel City am Bahnhof?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel City am Bahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 619 reviews
Rating 8 - Good. 279 out of 619 reviews
Rating 6 - Okay. 152 out of 619 reviews
Rating 4 - Poor. 38 out of 619 reviews
Rating 2 - Terrible. 16 out of 619 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025

8/10 Good

darren

Stayed 1 night in Mar 2025

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness
Clean hotel but strong smoke smell
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria, Port Alberni

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Juan Godofredo III

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yonglin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in front desk service is very kind and helpful!
Stayed 1 night in Sep 2024

6/10 Okay

Anne, Healdsburg

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1-star hotel with 3-star prices. Filthy, stained carpets in the hallways. Very small room.
Stayed 1 night in Sep 2024

4/10 Poor

Sophia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location is great! I was denied luggage holding. Washrooms had very limited supply of everything (provided 1 of each (shower cap, soap, cotton swabs) for a room of 3 people). Stains noted on the carpet.
Stayed 1 night in Sep 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness
This hotel is in a great location for the station . It also suited us because one of our key chosen activities in Bern was floating / swimming in the river Aare. There is a free lido resort style space that is only a 10 minute walk down hill . I understand it’s only open from June to mid September. The open air pool ‘s are totally free and you can gain access to float down the river . We spent the most of our 2 .5 days stay in the lido. One of the reasons for picking this Hotel was it mentioned that you could use the partner Hotel called the Ambassador for their pool. Due to the local outdoor facilities available close by we didn’t need to use this. If you did apparently you ask Reception to call ahead . Useful to know if travelling in non summer months. The hotel itself is very run down , it feels like a 3 star in terms of decor . Dated carpet ,old fashioned painted white walls . Our bedroom was so narrow you could not walk around the bed without turning our body side ways .- literally less than 50 cms . We stayed in room 306 . Other room of the same category are not the same they are larger. Our sons stayed in room on 2 nd floor and much more space . Also useful to know that you get free use of the bus in the city of Bern included with your room rate. You need to process a code on your check in information. This is applicable to any hotel you staying in because the tourist tax we have found the ins Switzerland they haven’t always been forthcoming and telling thi
Stayed 2 nights in Aug 2024

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean. Best hotel on our trip through Europe!
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024

8/10 Good

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for out of town travelers

Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly. Be prepared for city noise. Our room faced the street so we were expecting it. We loved the free transit passes (covered by the hotel city tax)
Stayed 1 night in Jun 2024

4/10 Poor

Jeffery

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vikas, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

4/10 Poor

Leilani

Travelled with family
Disliked: Property conditions & facilities, room comfort

Terrible stay

I was very disappointed with this hotel. It was recommended to me by a friend who stayed here last year so this is why we booked this place. The bed was so uncomfortable and the pillows so flat. We had the worst back and neck pain. Never again will I return to this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Merlin

Stayed 1 night in Aug 2023

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

qiao

Stayed 2 nights in Jul 2023

10/10 Excellent

Roger

Stayed 1 night in Jun 2023

10/10 Excellent

SALLY

Stayed 1 night in May 2023

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service
The hotel is a bit dated but it more than make up for it by a super friendly and staff. It is literally steps from the main train station as well as a hub for trams and buses. Walking distance to all old town attractions shopping and restaurants. Recommend this hotel if you don’t mind the worn facilities.
Stayed 2 nights in May 2023