Queens Head Hotel

3.0 star property
Hotel in Berwick-upon-Tweed, steps from Old Bridge

Photo gallery for Queens Head Hotel

Front of property
Double Room (Small) | Bathroom
Iron/ironing board, free WiFi, bed sheets
Family Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Free WiFi
The current price is NZ$160
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
6 Sandgate, Northumberland, Berwick-upon-Tweed, England, TD15 1EP
  • Place, Berwick-upon-Tweed Town Hall
    ‪3 min walk‬
  • Place, Old Bridge
    ‪3 min walk‬
  • Place, Berwick-upon-Tweed Barracks and Main Guard
    ‪6 min walk‬

Room options

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room (Small)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Berwick-upon-Tweed

Queens Head Hotel places you steps from Old Bridge and within a short 5-minute stroll of Berwick-upon-Tweed Town Hall. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This pet-friendly hotel offers free WiFi in public areas, express check-out and luggage storage. .Sights within a 10-minute drive of this 3-property class Berwick-upon-Tweed hotel include Berwick-upon-Tweed Barracks and Main Guard and Chain Bridge Honey Farm.

What's nearby

  • Berwickshire Coastal Path - 1 min walk - 0.2 km
  • Berwick-upon-Tweed Town Hall - 3 min walk - 0.3 km
  • Old Bridge - 3 min walk - 0.3 km
  • Lions House - 4 min walk - 0.4 km
  • Berwick-upon-Tweed Barracks and Main Guard - 6 min walk - 0.5 km

Getting around

  • Berwick-Upon-Tweed Station - 12 min walk

Restaurants

  • ‪The Coulls - ‬8 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Limoncello - ‬1 min walk
  • ‪The Leaping Salmon - ‬5 min walk
  • ‪Northern Edge Coffee - ‬2 min walk

About this property

Queens Head Hotel

Hotel in Berwick-upon-Tweed, steps from Old Bridge
Queens Head Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Berwick-upon-Tweed hotel is smoke free.

  • 1 building
  • 6 guestrooms or units
  • 2 levels
  • Built in 1765
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Queens Head Hotel offers 6 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottles of water. 26-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle storage

Family friendly

  • DVD player

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1765
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • Pets: GBP 20.00 per pet, per stay (maximum GBP 20 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per stay (maximum GBP20 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Head Hotel Berwick-upon-Tweed
Queens Head Berwick-upon-Tweed
Queens Head BerwickuponTweed
Queens Head Hotel Hotel
Queens Head Hotel Berwick-upon-Tweed
Queens Head Hotel Hotel Berwick-upon-Tweed

Frequently asked questions

What is the cancellation policy at Queens Head Hotel?

Queens Head Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Queens Head Hotel?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Queens Head Hotel on 14 Dec 2025 start from NZ$160.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Queens Head Hotel?

The closest beach to Queens Head Hotel is Holy Island Sands (14.2 km).

Is there a free airport shuttle available at Queens Head Hotel?

No, Queens Head Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Queens Head Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Is there a golf course on site at Queens Head Hotel?

There isn't one on site, but Magdalene Fields Golf Club is a short 12-minute walk away.

Queens Head Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 192 reviews
Rating 8 - Good. 54 out of 192 reviews
Rating 6 - Okay. 15 out of 192 reviews
Rating 4 - Poor. 7 out of 192 reviews
Rating 2 - Terrible. 5 out of 192 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a short weekend break as I love Berwick. Friendly staff and plenty of choice for breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carol Hall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant little find

We really enjoyed our stay The staff were very helpful professional and friendly The room was clean, comfortable but a couple of little things for maintenance but nothing that bothered us Would definitely stay again Breakfast good
Stayed 4 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very Quiet , clean. Walkable to the river and center of town. Walkable to LNER train station. Helpful , friendly staff. Very enjoyable
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Handy for Berwick's sites. Parking nearby. Nice shower. Comfortable beds. Readonable breakfast
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Allan

Stayed 1 night in Aug 2025

6/10 Okay

lynne

Stayed 1 night in Jul 2025

6/10 Okay

Jeanette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming and efficient. The room was comfortable and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, would certainly return

Ashleigh was very welcoming on arrival, thank you, and all staff very good. Great room, lovely breakfast. Would certainly return.
Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Restuarants close by with a good walk along the ramparts
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service. Be sure to follow the check in instructions youll get by text. Rooms are really nice and in a very good area for bars and restaurants. Highly recommended
Stayed 1 night in Jul 2025

6/10 Okay

Agnes

Travelled with group
Did not like the keypad entry and it took us two or three tries before we could gain entry both to the hotel and to our room. When we finally managed to get into the property it was dark and the lights did not come on until we were halfway up the stairs.
Stayed 2 nights in Jul 2025

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean and facilities great.breakfast was delicuous and will certainly be back
Stayed 1 night in Jul 2025

4/10 Poor

Stewart

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Communication was poor from the point of booking; no access details when promised, and a lack of information on the current key code throughout our visit. The shower was faulty - it was clearly broken before we arrived but hadn't been checked - so we had to use inferior facilities in a just vacated room. We left the room when the plumber arrived and were not told when the repair was complete so we might return. When we came to use the shower the following day the water temperature was set too high and was quite uncomfortable. On the whole our stay was chaotic. When we complained about our substandard stay the response was that these matters were "beyond our control" when obviously good communication and regular maintenance checks are matters that are very easily controlled. Staff were very pleasant, however given the chaos this hotel is not recommended.
Stayed 2 nights in Jun 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort

Very good

Room was clean, spacious and the beds were really comfy. The breakfast was good, cooked fresh. Free parking 100yds from hotel. Hotel central to shops and restaurents.
Stayed 1 night in Jun 2025

8/10 Good

John

Unnamed reception so a bit clumsy getting in but overall the room and location were good
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel with free overnight on-street parking outside, which starts charging at 9am - if you get a £1 parking disk from local stores you can use to set an arrival time for the next morning which will give you til 11am and can be used widely across Northumberland. The stairs are tight, so if you have heavy luggage you may struggle. Breakfast was great and made getting up for the 10am check out worthwhile.
Stayed 1 night in May 2025

6/10 Okay

Jean

Travelled with family
Liked: Staff & service
Disliked: Amenities
No reception - which we knew about. Very dark with difficult stairs. Breakfast staff great but no decaf available
Stayed 2 nights in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Room was very small, code sytem to get in & get the room key was difficult, breakfast was good ( only tume we saw someone)
Stayed 1 night in Apr 2025

4/10 Poor

calum

Business traveller
Disliked: Amenities, property conditions & facilities
To expensive for what you get, small room smells of damp, shabby and cold, no reception to speak to and breakfast was average at best. wont be staying here again and would not recommend for anyone else
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place to stay for a night or even longer

Really lovely and cosy hotel in the heart of the town. They thought of everything - even the welcome book that had a history of the building and the local area. It was engaging and fun to take time to read. The facilities were excellent and the breakfast served was tasty and set us up for the day. I would 100% recommend this hotel to everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit awkward gaining access via keypad but once in everything fine. Excellent room and breakfast so all good.
Stayed 1 night in Feb 2025