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5.0 out of 5

"Clean, cosy room. Coffee maker, air con and large room. Quite a pleasant stay! " More

By a verified traveller on Wed 30 May 2018

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Hotel Description

Best Western Citadelle puts you in the heart of Besancon, within just a 10-minute stroll of Besancon Citadel and Palais Granvelle. Highlights at this hotel include free in-room WiFi.

Flat-screen TVs with digital channels are featured in all 41 rooms, and you can enjoy espresso makers, free newspapers, and free bottled water. Premium bedding and free toiletries are nice touches to enhance your stay. Room service, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and free newspapers in the lobby. Added amenities include a 24-hour business center and coffee/tea in a common area. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Besancon Old Town hotel include Fortifications of Vauban and Citadel of Besancon.

Classic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$109* Per night/room 28 Jun. - 29 Jun.

Standard Room, 1 Double Bed, Non Smoking (Simple)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Citadelle ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Citadelle

Everyone (1)
5 out of 5
Clean, cosy room. Coffee maker, air con and large room. Quite a pleasant stay!

Posted by on 30 May 2018

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Comment from Hotel Management

5 Jun. 2018 by Marion

Dear Anonymous, What a pleasure for us to have a nice comment like yours ! We're glad that you enjoyed your stay in our establishment and it will be a pleasure for us to welcome you again for your next visit ! Kind regards, Marion Front Office

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. The business-friendly Best Western Citadelle also features coffee/tea in a common area, complimentary newspapers in the lobby, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Besancon hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1890
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby , Offsite parking reservations required

Transport

  • Airport: Mulhouse (MLH-EuroAirport) (164.5 km / 102.2 mi)
  • Train station: Besançon Mouillere Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Citadelle offers 41 accommodations with espresso makers and safes. Beds feature premium bedding. 76-cm flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Besancon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • Pets: EUR 7 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 13 for adults and EUR 6 for children (approximately)
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granvelle
  • Granvelle Besancon
  • Granvelle Hotel Besancon
  • Best Western Citadelle Hotel Besancon
  • Best Western Citadelle Besancon
  • Best Western Citadelle
  • Citotel Hotel Besançon
  • Best Western Citadelle Hotel
  • Best Western Citadelle Besancon
  • Best Western Citadelle Hotel Besancon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.