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5.0 out of 5

"Clean, cosy room. Coffee maker, air con and large room. Quite a pleasant stay! " More

By a verified traveller on Wed 30 May 2018

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Hotel Description

Best Western Citadelle puts you in the heart of Besancon, within just a 10-minute stroll of House of Victor Hugo and House of the Lumière Brothers. Highlights at this hotel include free in-room WiFi.

This business-friendly hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Added amenities include a 24-hour business center and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Besancon Old Town hotel include Horloge Astronomique and Cathédrale St-Jean.

Classic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$130* Per night/room 14 Apr. - 15 Apr.

Standard Room, 1 Double Bed, Non Smoking (Simple)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Citadelle ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Citadelle

Everyone (1)
5 out of 5
Clean, cosy room. Coffee maker, air con and large room. Quite a pleasant stay!

Posted by on 30 May 2018

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Comment from Hotel Management

5 Jun. 2018 by Marion

Dear Anonymous, What a pleasure for us to have a nice comment like yours ! We're glad that you enjoyed your stay in our establishment and it will be a pleasure for us to welcome you again for your next visit ! Kind regards, Marion Front Office

Property Features

Public spaces have free WiFi. Business amenities include a 24-hour business center and coworking spaces. The business-friendly Best Western Citadelle also features coffee/tea in a common area, complimentary newspapers in the lobby, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Besancon hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1890
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Besançon Mouillere Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Citadelle offers 41 accommodations with espresso makers and safes. Beds feature premium bedding. 76-cm flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Secured self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granvelle
  • Granvelle Besancon
  • Granvelle Hotel Besancon
  • Best Western Citadelle Hotel Besancon
  • Best Western Citadelle Besancon
  • Best Western Citadelle
  • Citotel Hotel Besançon
  • Best Western Citadelle Hotel
  • Best Western Citadelle Besancon
  • Best Western Citadelle Hotel Besancon

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.