Save

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Mountain ski retreat with restaurant and a seasonal outdoor pool

Where to?

Dates

January 2026

February 2026

Hypo-allergenic bedding, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Pet-friendly
Free Wi-Fi
Restaurant
Gym

includes taxes & fees

19 Jan - 20 Jan 2026

Explore the area

40650 Village Drive, Big Bear Lake, CA, 92315

Place, The Village
‪1 min walk‬
Place, Big Bear Visitor Center
‪3 min walk‬
Place, Big Bear Marina
‪5 min walk‬
Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
‪43 min drive‬

Room options

Standard Room

Good

Highlights

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Sleeps 2
1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Patio, Courtyard View

Good

Highlights

Balcony or patio

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Highlights

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Courtyard View

Exceptional

Highlights

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Backside View)

Excellent

Highlights

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Sleeps 2
1 King Bed

Standard Room, 1 King Bed (High Floor)

Wonderful

Highlights

Heating

Connecting rooms available

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Private bathroom

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Balcony, Courtyard View

Good

Highlights

Balcony

Heating

Connecting rooms available

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Very good

Highlights

Heating

Connecting rooms available

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Private bathroom

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Highlights

Heating

Connecting rooms available

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Private bathroom

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Balcony, Courtyard View

Highlights

Balcony

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Portable fan

1 bedroom
Sleeps 2
1 King Bed

Suite, 1 King Bed, Jetted Tub (High Floor)

Exceptional

Highlights

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Portable fan

Separate bedroom

1 bedroom
Sleeps 2
1 King Bed

Standard Room, Multiple Beds (High Floor)

Highlights

Heating

Connecting rooms available

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Portable fan

Private bathroom

Sleeps 4
1 King Bed and 1 Single Bunk Bed

Sleeps 4
2 Queen Beds

About the area

Big Bear Lake

At Holiday Inn Resort The Lodge At Big Bear Lake by IHG you'll be 0.2 km (0.1 mi) from The Village and 3.3 km (2 mi) from Snow Summit. Highlights at this ski hotel include a restaurant, free self-parking and a sauna. .Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. .Within a 30-minute drive of this 3-property class Big Bear Central hotel, attractions include Snow Valley Mountain Resort and Big Bear Mountain Resort.

What's nearby

The Village - 1 min walk - 0.1 km
Big Bear Visitor Center - 3 min walk - 0.3 km
Big Bear Marina - 5 min walk - 0.5 km
Pine Knot Marina - 7 min walk - 0.6 km
Alpine Slide at Magic Mountain - 12 min walk - 1.0 km

Getting around

Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 88 min drive

Restaurants

‪Tropicali - ‬10 min walk
‪Oakside - ‬3 min walk
‪The Copper Q - ‬6 min walk
‪572 Social Kitchen and Lounge - ‬8 min walk
‪Teddy Bear Restaurant - ‬8 min walk

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Mountain ski retreat with restaurant and a seasonal outdoor pool

Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square metres) and includes a conference centre. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

148 guestrooms or units

4 levels

Conference rooms

8999 sq ft of conference space

836 sq. m of conference space

Ski equipment storage

Business centre (24 hours)

Conference centre

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Garden

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

Lift

No smoking on site

Dining venue

Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Pool
Spa pool
Free Wi-Fi
Restaurant

includes taxes & fees

22 Jan - 23 Jan 2026

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Ski shuttle nearby
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

A restaurant

Things to do

Arcade/game room
Billiards/pool table
Gym
Sauna
Seasonal outdoor pool
Ski storage

Family friendly

Arcade/game room
In-room cot
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Vending machine

Guest services

Concierge services
Housekeeping on request
Wedding services

Business services

24-hour business centre
Computer station
Conference centre (8,999 square foot of space)
Meeting rooms

Outdoors

Garden
In a national park
In the mountains
Outdoor entertainment area
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

4 floors
Banquet hall
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium satellite channels

Food and drink

Coffee/tea maker
Limited room service

Connecting rooms available
Free international calls
Free weekday newspapers
Heating
Iron/ironing board
Phone
Portable fan
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday and Friday:

Outdoor pool

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per stay

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: 8 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees
Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

The seasonal pool will open in May and close in October.
Pool access available from 9:00 AM to 10:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake

Northwoods Resort

Northwoods Resort Big Bear Lake

Holiday Inn Resort Lodge Big Bear Lake

Holiday Inn Big Bear Lake

Northwoods Resort Conference Center

Holiday The At Big Bear By Ihg

Holiday Inn Resort The Lodge At Big Bear Lake

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort The Lodge At Big Bear Lake by IHG on 19 Jan 2026 start from NZ$261.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Yep, Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a free self car park.

Are there any beaches close to Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Yep, Holiday Inn Resort The Lodge At Big Bear Lake by IHG is a short 18-minute walk from Swim Beach. Fun beach activities include waterskiing, parasailing and kayaking. You can also find boat tours.

Does Holiday Inn Resort The Lodge At Big Bear Lake by IHG have a pool?

Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a seasonal outdoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Is Holiday Inn Resort The Lodge At Big Bear Lake by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort The Lodge At Big Bear Lake by IHG is a hit with families.

Is there a free airport shuttle available at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

No, Holiday Inn Resort The Lodge At Big Bear Lake by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Yep, you can grab a meal at Holiday Inn Resort The Lodge At Big Bear Lake by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Laura

23 Sept 2025

Ice cold hot tub

We loved the location, they also accommodate us to stay in a room that was a little bit more fresh since the a/c in the whole hotel was not working. After staying I read the reviews and it seems to be broken for a while. The pool and the hot tub was ice cold!

Stayed 1 night in Sep 2025

6/10 Okay

Heather

22 Sept 2025

Stayed 1 night in Sep 2025

8/10 Good

Jeanette

19 Sept 2025

Liked: Cleanliness, staff & service

Oktoberfest stay

I loved that the location is just steps from the village—so many things are within easy walking distance. We were there for Oktoberfest and didn’t have to walk far to catch the free transit to the convention center. There’s even a German deli with beer across the steeet. Those were the big wins. The front desk staff were kind and helpful, and the property overall was clean. That said, it’s definitely dated. The bathroom towels were super thin—think 1-ply—and way too small for an adult (they barely wrap around you), so bring your own if you can. I was hoping to enjoy the pool, but it was small and awkwardly placed in the parking lot, so that was a no-go. The AC wasn’t working during my stay, though they did provide fans. The property could use some updates and repairs, but nothing was truly awful. It felt like I was visiting in the off-season; I imagine the place comes alive in the winter. There’s even a little on-site restaurant and bar with live music at night, which was a nice touch. Overall, it’s not as cute, modern, or comfortable as other Big Bear spots I’ve stayed at, but the unbeatable location in the heart of the village makes it worth considering—especially during the winter months

Stayed 1 night in Sep 2025

6/10 Okay

Beth

17 Sept 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Check in staff were not friendly. Room was clean & had everything needed.

Stayed 2 nights in Sep 2025

6/10 Okay

Rob

16 Sept 2025

Liked: Cleanliness

Disliked: Amenities

The hot tub was not working. One of the reasons I booked this place. Last night there, a loud and obnoxious group of people came back to their rooms yellling, and making way too much noise from 12am to 2am. No security???This used to be my favorite hotel in Big Bear. Probably won't be back.

Stayed 2 nights in Sep 2025

6/10 Okay

Cherie

Travelled with partner

14 Sept 2025

Liked: Staff & service

The service was good. The air conditioning was broken and there were ants in our room. I also asked about the hot tub and was told it was a cold plunge. That is weird. Seems more like they just don’t want to heat it. Had breakfast at the restaurant and it was decent. Service was very good there. Prob won’t go back. For the price we will go to an air b and b

Stayed 1 night in Sep 2025

8/10 Good

Laurence

14 Sept 2025

Liked: Cleanliness, staff & service

The expedia site indicates that breakfast is included in a stay on this property. This seems not to be the case. There is an attached restaurant, which is under separate management, and during our stay there they did not open for breakfast (although we had been told that breakfast would be available there from 7:00 AM.

Stayed 2 nights in Sep 2025

8/10 Good

moses

Travelled with family and small children

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very nice and understanding when asked for a room change from ground floor to upper floor level.

Stayed 2 nights in Sep 2025

6/10 Okay

Pablo

8 Sept 2025

Ac was not working and it made it uncomfortable. If it had been working, it would have been a lot more enjoyable

Stayed 3 nights in Jun 2025

8/10 Good

Ann

Travelled with partner

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was an issue with check in that was likely a combination of issues between the hotel and Expedia that clearly had frustrated the hotel employees and guests as generally tensions were elevated during check in and it was not the most pleasant experience but it was able to be resolved. The AC was not working in the entire hotel and it was a hot weekend though it cooled down pretty well at night and was quiet enough to keep the windows open. The hotel location is great! Very walkable to things and ample parking which was appreciated. Generally pleasant stay.

Stayed 2 nights in Aug 2025

6/10 Okay

Karen

Travelled with partner

7 Sept 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The air wasn’t working so we had to leave the window open. VERY noisy.

Stayed 2 nights in Sep 2025

4/10 Poor

ashley

7 Sept 2025

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Nobody’s on the same page …

1. Air didn’t work. They said they’ll bring a fan to the room and never did. 2. TV didn’t work. One person says they’ll send someone up. We went out for several hours for dinner return to it still not working. Call down again they say it’s still not working properly. 3. The restaurant said they closed at 10 (on a Friday night) but when we walked down at 8:45 pm they said the kitchen closes at 9. It was so annoying because the hotel was a perfect location to everything but now we’d think twice before booking here again.

Stayed 3 nights in Aug 2025

2/10 Terrible

Allison

Travelled with partner

6 Sept 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

We went to this hotel for our baby moon on labor day weekend and it was very very warm outside, once we got there to check in the front desk gal told us there AC is down and she will put us down stairs where it’ll be cooler also have housekeeping bring a fan for me since i’m pregnant! haha so let me tell you the fan they brought was as big as my ipad! and they only brought one fan, my poor fiance didn’t get one for himself for the nightstand, I asked them for another fan twice and since didn’t bring it, I gave up and we tried to make it work for both of us.. also if we wanted to open the glass screen door for cold air at during night time there’s no outside screen where you can lock it only an glass screen door!! so you can’t really have that open during night while we are sleeping cause anyone can walk it! anyways all I have to say about this place is please at least call your guest let them know when there’s no AC in the hotel when it’s literally around 80s and let them know about the downstairs rooms only has a glass screen doors.. we both had an uncomfortable experience and it’s sucks cause i really love big bear it’s just this hotel of choice! also to mention the front desk gal said she was going to give me $50 off for the inconvenience due to the AC system, I did not see it on my final bill? I didn’t even want to argue and call them for the $50 off they can keep it! cause we’re definitely not coming back to this hotel…

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

6 Sept 2025

Stayed 2 nights in Aug 2025

6/10 Okay

Kent

3 Sept 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Pool and hot tube not operational. Sometimes no hot water.

Stayed 4 nights in Aug 2025

2/10 Terrible

ELIZABETH

3 Sept 2025

Disliked: Property conditions & facilities

The air conditioner did not work and could not fix it. Day 2 air conditioner still not working and T.V when out told it wad Direct Tv problems.

Stayed 5 nights in Aug 2025

2/10 Terrible

Bill

2 Sept 2025

Disliked: Staff & service, property conditions & facilities

I have stayed at this facility a few times over the years. this was the last time I'll chose this site. No A/C, no TV, check in took 45 minutes with only 5 people in line and 2 clerks behind the counter. apparently there were issues with 3rd party reservations. no discount offered for lack of services.

Stayed 2 nights in Aug 2025

6/10 Okay

melissa

Travelled with partner

2 Sept 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Great location, friendly staff, and free parking… but that’s it. The AC system was down for the whole property, they don’t let you know before arrival but when you arrive with a sign on the front doors. What are you supposed to do get a last minute reservation elsewhere? They did “upgraded” us to a balcony room with the idea of opening the balcony door over night to cool room. It worked but tell me why there isn’t a least a screen door to avoid bugs from coming in and a little extra safety. The pool and jacuzzi were also out of service and again no heads up when booking, specifically booked this hotel for jacuzzi use. Would stay here only for proximity to the village and free parking but that’s it!

Stayed 2 nights in Aug 2025

4/10 Poor

Marisol

Travelled with family

1 Sept 2025

Disliked: Staff & service

The ac didn't work, look like it never works, outside the window a guy working the holiday weekend fixing something from the hotel, the receptionist where so rude, bad manners, pool water so cold, spa close. My reservation with Expidia was 387.00 and the hotel charge me 420.00 extras fees and taxes, Expidia didn't tell me about it

Stayed 2 nights in Aug 2025

4/10 Poor

JaLayia, Fort Collins

31 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

AC was out there was no towels in my hotel room and the hygiene products wasn't swapped out. Only one person to check in for busy labor day weekend so when i went down and requested towels some was suppose be sent up never happened. I also ended up with resort fees and others fees which was mentioned. The day before I call i guess the big bear lodge hotline ans asked about a deposit she told me there wasn't which I was suprised. Yet when i checked my bank account had almost 100 worth of charges added to my expedia booking charge If your on a tight budget and just need a place to stay thats convenient go for it, but if you have a little extra money book somewhere else I slept horribly both nights the only positives was the bed appeared to be cleaned. Overall dissatisfied with this stay in the end I found they are currently in transition of getting new owners so hopefully they give the plave the facelift it deeply needs.

Stayed 2 nights in Aug 2025

2/10 Terrible

Jesus

Travelled with partner

31 Aug 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Unfortunately it wasn’t a great stay. The best part about the hotel was the location & that’s really it. You can walk to the downtown area. Other than that the AC didn’t work our whole stay, the Cable did not work either.

Stayed 2 nights in Aug 2025

2/10 Terrible

Lauren, Moorpark

Travelled with family

27 Aug 2025

Disliked: Staff & service, property conditions & facilities

I could agree with this hotel being what it is at a lower price point. The rooms are old, showers are old, everything is old and drying out. When we arrived, we were informed that the AC was not working in the whole hotel. We agreed to check in, having arrived at nearly 1800 and my mother in law with us. We figured okay, it's Big Bear, we can open the windows, it gets cool at night. We were put on the 2nd floor, because they explained the 3rd and 4th floor were hot because of the AC. It was not the AC that was the problem. Later in the evening around 2200, my mother in law had already fallen asleep, we went to shower and discovered the shower nozzle was either broken or not working correctly, and the party that was going on when we arrived was still raging on loudly, despite the hotel sign indicating that quiet hours already began. I called the front desk and the only thing they could offer was to change rooms, because their maintenance went home for the night. I declined since my mother in law was already sleeping.. They also informed me the party was supposed to last until midnight. How would changing rooms help - it would still be noisy. The party went on til 0100, and also stirring the whole night from the loud music and cars outside. The hotel refused any type of credit. No prior notice to the guests either about the loud party that went on past hours. Their customer service sucks. This room was $360 for one night. What a joke. Never again.

Stayed 1 night in Aug 2025

10/10 Excellent

Larissa

27 Aug 2025

Stayed 1 night in Aug 2025

6/10 Okay

Sonia, FLAGSTAFF

Travelled with family

27 Aug 2025

Liked: Cleanliness

When we arrived, we found out the whole Hotel’s air-conditioning system was out and would not be repaired till the morning. They did provide us with a Phan. It was difficult to get my mom in and out of the hotel as their ADA elevator was also broke and the only way to get to the other elevator was for her to walk down stairs. It was warm during the day because it was summer to the point of uncomfortable, but in the evening it was nice and cold with the windows open and the fan going so we went ahead and stayed as the room has been prepaid for. when I checked out, they did not charge my room to my bank for almost a month.

Stayed 2 nights in Jun 2025

2/10 Terrible

Todd

Travelled with group

26 Aug 2025

Disliked: Staff & service, property conditions & facilities, room comfort

No hot water or ac

Stayed 1 night in Aug 2025

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room

Standard Room

Highlights

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

Standard Room, 1 King Bed, Patio, Courtyard View

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

Highlights

View all photos for Standard Room, 1 King Bed (Backside View)

Standard Room, 1 King Bed (Backside View)

Highlights

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Highlights

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Standard Room, 2 Queen Beds, Balcony, Courtyard View

Highlights

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Highlights

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

Suite, 1 King Bed, Balcony, Courtyard View

Highlights

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

Suite, 1 King Bed, Jetted Tub (High Floor)

Highlights

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Highlights

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

Highlights

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

Highlights

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

Highlights

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

Highlights

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

Highlights

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

About the area

Big Bear Lake

What's nearby

Getting around

Restaurants

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Similar properties

Chateau Big Bear Boutique Hotel, BW Signature Collection

Property amenities

Internet

Parking and transport

Food and drink

Things to do