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Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!

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Outdoor dining
Property video
Dining
Flat-screen TV, fireplace, DVD player, table football
Exterior

Reviews

9.0 out of 10
Wonderful

Entire cabin

3 bedrooms3 bathroomsSleeps 9

Popular amenities

  • Spa pool
  • Kitchen
  • Pet-friendly
  • Outdoor space
  • Barbecue
  • Fireplace

Explore the area

View map
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪10 min walk‬
  • Place, Bear Mountain Golf Course
    ‪2 min drive‬
  • Place, Bear Mountain Express Lift
    ‪4 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪73 min drive‬

Room options

About the area

Big Bear Lake

A family-friendly stay in Big Bear Lake awaits you at this cabin. Within a 20-minute stroll, you'll find Big Bear Mountain Resort and Chair 8. .You can enjoy a flat-screen TV with cable channels, and cabin features 2.5 bathrooms, a fireplace and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A sofa bed, a living room and a dining area are also available.
View more Cabin rentals in Big Bear LakeOpens in a new window

What's nearby

  • Big Bear Mountain Resort - 10 min walk - 0.9 km
  • Chair 7 - 2 min drive - 1.2 km
  • Bear Mountain Golf Course - 2 min drive - 1.9 km
  • United States Adaptive Recreation Center - 2 min drive - 1.9 km
  • Bear Mountain Express Lift - 4 min drive - 2.6 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 79 min drive

Restaurants

  • ‪Bear Mountain Ski Resort - ‬4 min drive
  • ‪Kallans Bar And Grill - ‬12 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Circle K - ‬10 min drive
  • ‪Applebee’s | IHOP - ‬6 min drive

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!

★★ Moose Mountain is a charming mountain escape nestled in the trees of Moonridge, a fenced yard perfect for pets and children, and all the cozy cabin touches you dream of. Located just a mile from Bear Mountain, the golf course, and the zoo, this updated 3-bedroom retreat is perfect for your next Big Bear adventure. Whether you're soaking in the hot tub under the stars or roasting s’mores by the fire after a day on the slopes, Moose Mountain is the place to make unforgettable memories! ★★

★★ HIGHLIGHTS ★★
✓3 Comfortable Bedrooms & 2.5 Bathrooms
✓Pet Friendly - Fully Fenced & Gated Deck + Large Flat Backyard  
✓Spacious Wraparound Deck w/Tree Views + Adirondack Chairs Throughout 
✓HOT TUB + Pinic Table + Outdoor Bar & Propane BBQ Grill
✓Cozy Living Room w/ Wood-Burning Fireplace
✓Foosball + Board Games
✓Updated Kitchen w/ Stainless Steel Appliances + Wine Fridge
 ✓Wifi + Smart TVs 
✓Short Drive to Ski Resorts, Lake, Zoo, Golf Course & Village
✓Linens & Towels Provided
✓Attached Garage With Parking for 1 + Flat Driveway & Easy Access

★★ COZY & CONNECTED LIVING ★★
Warm wood-beamed ceilings, wood floors, and a rock fireplace set the perfect mountain scene inside Moose Mountain. Gather around the fire in the open-concept living space, challenge your crew to a game of foosball or relax with a movie on the HD Smart TV. With room to spread out and mountain charm throughout, it’s the ideal place to unwind after a day outdoors.

✓Wood-Burning Rock Fireplace
✓HD Smart TV + Wifi
✓Foosball + Board Games
✓Cozy Cabin Decor & Open Layout

★★ FULLY EQUIPPED KITCHEN ★★
The heart of the home is the well-appointed kitchen with everything you need to prepare and enjoy meals together. Overlooking the backyard with mountain views, the kitchen features a gas stove, wine fridge, slate tile floors, and stainless steel appliances. The dining area seats 8 and flows easily onto the back deck.

✓Gas Stove, Stainless Steel Appliances & Dishwasher
✓Wine Fridge, Microwave, Coffee Maker
✓Slate Tile Flooring + Ample Counter Space
✓Dining Table w/ Seating for 8

★★ PEACEFUL BEDROOMS & BATHS ★★
Each of the three bedrooms is thoughtfully designed for rest and relaxation. The main level features a spacious master with deck access, while upstairs offers two additional bedrooms—one with its own Smart TV—and a full bath with tub.

✓Master Bedroom(Main Level): Queen Bed, En-suite Bathroom, Smart TV, Deck Access, Ceiling Fan
✓Bedroom 2(Upper Level):  2 Queen Beds, Sofa Sleeper, Smart TV, Ceiling Fan
✓Bedroom 3(Upper Level): Full Bed, Twin Bed
✓Full Bathroom upstairs and 1/2 Bath located downstairs

★★ OUTDOOR SPACE & FUN ★★
Step outside to your fully fenced deck and backyard oasis—perfect for pets, kids, or simply enjoying the serene forest setting. Take in peek-a-boo lake views and the sounds of nature while soaking in the private hot tub. Fire up the propane BBQ and enjoy the outdoor bar.

✓Pet Friendly 
✓Fully Fenced Deck & Flat Backyard
✓Hot Tub Under the Stars
✓Outdoor Bar + Propane BBQ Grill

★★ LOCATION, LOCATION, LOCATION ★★
Moose Mountain is ideally located in the desirable Moonridge neighborhood, less than a 5-minute drive to Snow Summit, Big Bear Lake, the Village, and local hiking trails. Explore all Big Bear has to offer just minutes from your front door!

✓Approx. 1 Mile to Bear Mountain, Golf Course & Zoo
✓Approx. 5 Min Drive to Lake, Snow Summit & Big Bear Village
✓Close to Scenic Hiking & Biking Trails

★★ Make Moose Mountain your home base for a peaceful and playful Big Bear getaway! From the fenced backyard and pet-friendly features to the cozy cabin charm and central location, it’s everything you love about mountain life—wrapped into one unforgettable retreat. Book your stay today! ★★2025-2378 ||Permit Number #2025-2378|| Important: Dear Traveler, you will be charged with USD 200 in case you include a Pet in your reservation as a Refundable Damage Deposit for Pets.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub

Internet

  • Available in the cabin: WiFi

Parking and transport

  • Limited on-site parking (max 1 space)
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Sofa bed

Bathroom

  • 2.5 bathrooms
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Games

Outdoor areas

  • Balcony
  • Barbecue grill
  • Fully-fenced
  • Yard

Laundry

  • Laundromat nearby

Pets

  • Pet friendly

Suitability/Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Smoke-free property

Location highlights

  • In the mountains
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the marina

Things to do

  • Foosball table
  • Kayak
  • Optional golf privileges
  • Snow sports gear
  • Table tennis
  • Water sports equipment
  • Basketball nearby
  • Birdwatching nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Swimming nearby
  • Water skiing nearby
  • Water tubing nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Deadbolt lock

General

  • Property located in a resort

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

USD 200 charged as Refundable Deposit for Pets

Pets

  • Pets are welcome
    • Service animals are exempt from fees.
  • Note from host: USD 200 charged as Refundable Deposit for Pets

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation.

Property Registration Number VRR-2021-1365

Property is also known as

494

Frequently asked questions

Are there any beaches close to Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

The closest beach to Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ! is Swim Beach (5.6 km).

Does Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ! have a pool?

No, this cabin doesn't have a pool.

What luxury perks are available at Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

This property features 1 hot tub, as well as a fireplace and a private yard.

What makes Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ! a romantic place to stay?

1 hot tub, fireplaces, and private balconies all help set the scene for a sizzling getaway at Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!.

Is there a private hot tub at Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

Yep, there is a hot tub.

Is there a free airport shuttle available at Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

No, Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ! does not offer an airport shuttle service.

What time are check-in & check-out at Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ! Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.0/10

Cleanliness

Reviews

Verified

10/10 Excellent

Karina C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great first time experience my family also loved it
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lynsey B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
What an absolute treat! This is a lovely, clean cabin with plenty of room for our group, great amenities, and a very well-appointed kitchen (one of the best we've experienced). The beds were super comfortable, and we loved sitting on the deck out back and listening to the birds. It's super quiet and there's a lovely walking trail about a block from the cabin. We can't wait to book again!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Renee M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very comfortable!!

Enjoyed our stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Angelina S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Peaceful Cabin

Enjoyed our short stay very much.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sharon L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cabin is fabulous, but…..

The cabin was great, clean, exactly as advertised. Comfortable beds, fun games, jacuzzi worked great even though an older model. Our issue was with the overly strict rules with the city of Big Bear. We were planning on having family come up during the day to enjoy the cooler weather, barbecue and just hang out. Just during the day, no overnight stays. But that’s not allowed, you cannot go over the occupancy at any point during your stay. From now on I will book a couple of adjoining rooms at a hotel instead.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Ann D.

Quiet Location. Cozy, fully equipped cabin. Jacuzzi a big hit.

I will definitely come back. Thanks for sharing your home with us.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Colleen L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Birthday Getaway

The cabin was very comfortable for our family, including our dogs, close to hiking trails with enough room for all of our stuff: (motorcycle, bikes). We all wanted to stay longer...
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Bill P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Snow fun

Stayed a few days in winter. Sledding within walking distance was awesome!
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Brian H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place warm and welcoming

Rented this place to socially distance with my parents (who stayed elsewhere). Great place for kids. The backyard and deck are perfect for family meals outside. Interior had a great feeling for unwinding after a long day of worrying about masks.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Nicole R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Peaceful getaway

Loved the home. Everything was as described and location was beautiful and quiet. We didnt use any rooms upstairs but the bedroom downstairs has a comfy bed. The couch was pretty worn as you sink in a little too much. Not horrible just a little difficult to get out of it lol. Only suggestion I would make is to clean up all the cobwebs around the deck area. I understand its the mountains but some webs looked like they've been there awhile and it would make the nice wrap around deck so much more inviting. Perfect for furbabies with an enclosed yard and optional enclosed deck. Id definitely return for a future stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mohamed I.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely

We loved our stay House was better than expected We were two small families but can fit more! Bring your own ping pong rackets if you like to play as there is a table in the garage!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Leon C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Just as described, very pleased

The moment we started driving up the street to the property, we knew we were going to like it. As we pulled up to the front, it was even better than we thought. Walking inside was even better! We couldn't have asked for a better getaway!!
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Casey K.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
The house is nice, and the area is lovely. The kitchen had all we needed, the living room and dining room were comfortable and well-equipped, the backyard was a pleasant place to sit and relax during our mornings and evenings, and the on-site laundry was very convenient. The management company was not very responsive, and even though we were there for 4 days, they were never able to get the hot tub to usable condition, despite repeated requests. It wasn't until day three they even fixed the tub so it could be turned on, and they never got the water treated so it wasn't scummy. We booked the place specifically to soak in the hot tub we never got to use. When we asked for a discount, due to the unavailability of that amenity, we were not extended one.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

So wonderful

great house, great area, quiet, close to woods/trails, comfortable, the kitchen was well stocked w/ cooking dishes, knives and utensils, truly all the comforts of home. unfortunately, the hot tub did not work which was disappointing, but everything else was so wonderful.
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Kim C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great summer dog friendly cabin!

We splurged on this big cabin because we had a feeling it would stay cool during this hot weather and we were right! It was very comfortable and private and quiet. The trees and yard were beautiful and we loved the wrap around deck. It was great for our dog to hang out outside without getting dirty. The kitchen was very well stocked with cookware and dishes. We plan to return with friends in the future. Thank you for being dog friendly!
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Michael G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Moose

Great property and location. Could use more towels. Was surprised there was no soap or shampoo included.
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Melanie H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Labor Day Weekend

The house was in perfect condition, very clean and comfortable. The hot tub was clean however the jets did not work properly.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

terri s.

Liked: Check-in, location
Disliked: Cleanliness, communication
The lengthy waiver and having to submit a photo and license picture was almost a deal breaker since I am 71 years old and not planning a rave. Communication was not optimal as I received an automated msg telling me I could not extend my stay which was really confusing since I called to let you know I was checking out a day early. There were reminders in the way of signs posted everywhere of what not to do and after having to sign the redundant agreement already I found it a bit unwelcoming.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Alison B.

Liked: Check-in, communication, location, listing accuracy

Beautiful Location!

Loved the location of this house -- in a quiet neighborhood near a beautiful trail. Overall we liked our stay but felt the house needs a little TLC (carpet is dirty and smells) and it wasn't as clean as we would have liked. However, on the good side the kitchen was good -- very well appointed and the appliances are relatively new and nice. Great deck and backyard -- that and the location are the best parts of the house.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Tanya G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Would stay here again...

The cabin was clean and beautiful. We were able to bring our dog, which was very nice. It is decorated beautifully. Being close to the animal park was convenient. Shopping was a short drive. The neighborhood is nice too. The patio furniture wasn't out when we got there. It was between seasons which is the reason. When I called, the property manager had someone come out very quickly and set it all up. They were vrey friendly and helpful. We recommend it. Netflix was available too!
Stayed 2 nights in May 2019
Verified

8/10 Good

anna r.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family and friends getaway

Cabin was nice.. when we arrived the walkway to get to key box was on porch which had a lot of snow. It was hard for us adults to climb thru unshoveled snow. We had to send thr kids. I think the position of that needs to be rethought. The cabin was clean...overall... needs a vaccum on living room and sofa. Its a place that allows pets...so if u have allergies this might not be a good choice. The hot tub should be better maintained.. the water was low..it had a lot of chorine or chemicals....which I get but the smell stuck on all of us, yes even after showering. I think a better shovel so renters can make a path in back yard would help as well...the plastic one wasnt very strong to clear a way for safe walking. Lots of cookware and utensils. Overall, a fair cabin to stay.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Angie B.

Liked: Check-in, communication, location, listing accuracy

So close to Bear Mountain

One of the great things about this home was how close it was to Bear Mountain. You could leave and be there in a few minutes. Some of the downsides were pretty much the same as the other reviewers. The main reason we rented this house is because of the jacuzzi and when we arrived it had a bad smell and was very murky. We called destination big Bear and they sent someone right out to service and clean it so we did end up not using it the first night. Another issue is the house had a lot of dog hairs on the couches, carpet and bed downstairs. I know this home allows pets but there just needs to be more care cleaning up. We took out the vacuum to clean up the carpets and just put sheets we brought over the couches. We would love to return to the home again and just hope that the next time the jacuzzi is in working order and the home is fully cleaned before our arrival.
Stayed 3 nights in Feb 2021
Verified

6/10 Okay

Kimberly P.

Liked: Cleanliness, location, listing accuracy

Property Mgmt sucks

Cabin looks exactly like the pics. Rustic beauty in a perfectl location. Extremely clean and exactly as described. Well stocked kitchen. Super easy drive to slopes. It is not walkable to slopes. I drove the kids back and forth with ease. But would not say “walkable” despite the super close proximity. Zero issue with the property. The management company is TERRIBLE. Check in is lame. Had to stop by in town just to show my ID and be told code to check in. This could’ve been done online or FaceTime if they wanted to see my face. It had just snowed - a lot. Driveway was clear. But, path to front door hasn’t been shoveled since last snow prior. I could get in - but couldn’t Close the gate to front which enclosed the yard for our dogs. That gate was open and I had to wait until son got there to clear the 4 foot snow drift. Minutes after check in, management came to replace the advertised “large screen tv” that someone had broken and said “sorry - we didn’t know anyone was checking in” before replacing with a (Il say this generously) computer monitor sized tv. The real issue was the hot tub. After booking and then reading reviews that warned about hot tub issues, I sent a specific email to management to confirm hot tub worked. I don’t ski. We specifically booked a place with a hot tub so I could get some time with the kids at night before they scattered to rooms. I was told “it’s in working order an scheduled to be cleaned while we were there”. Fine. Arrived and turned on. Never heated up. Sent SEVERAL texts to management. They respond a few times saying someone was coming. They never did. Then I received a text stating “should be working” I replied “it’s not. Please come asap” and texts ceased. Upon arrival, I pulled into garage and closed the door. Couldn’t get it back open and was stuck for 24 hours (!!!!) When the guy finally showed up (after our 5th all) he said, “so sorry - I didn’t know you were actually stuck here”. Yes they did. Because we told them over and over. (My husband drove up later so we had another Car - but still!) If you’re the owner reading this - I’d be so upset! You have a lovely property advertised as it is. But your property management is b.s. They could care less about your property or your guests. If you’d like out text exchanges with them - I’d be happy to provide. Without them - this would be a 5 star review.
Stayed 3 nights in Jan 2023
Verified

8/10 Good

David G.

Liked: Check-in, communication, location, listing accuracy

It was nice, dirty and some things were broken and were not identified by the property manager

Overall great experience. Would go back for a cheaper price.
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Kaya B.

Liked: Check-in, location, listing accuracy

Could have been better...

The home was cozy for the five of us, plus our two small dogs. The property wasn't cleaned very well, as some of the blankets on the made beds were dirty. The location of the home, and the property itself were great. The biggest problem was the hot tub. We selected this property specifically because it has a hot tub, but we couldn't use it because the water was disgusting. The water was cloudy, and it had an AWFUL odor to it, that even after I put the cover back on it, the odor lingered for several minutes. I did reach out on Sunday afternoon about the problem, as we were planning on using that evening, but I still haven't heard back regarding it. The check-in time was at 4PM, and we arrived at around 5:30PM. The cleaning ladies were still there working on the home, and didn't finish until around 6PM, but this didn't bother us too much, because this is probably the busiest time of year for them. I just wish they did a better job.
Stayed 3 nights in Feb 2021