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Quality Inn & Suites Big Stone Gap

2.5 star property

Photo gallery for Quality Inn & Suites Big Stone Gap

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$199
includes taxes & fees
6 June - 7 June

Explore the area

View map
4609 Aerial Way, Big Stone Gap, VA, 24219
  • Place, Crooked Road Heritage Music Trail
    ‪2 min drive‬
  • Place, The Trail of the Lonesome Pine Outdoor Drama
    ‪4 min drive‬
  • Place, Miner's Park
    ‪4 min drive‬

Room options

View all photos for 1 King Bed Nonsmoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

1 King Bed Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Nonsmoking, Accessible

Miscellaneous

1 Queen Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Big Stone Gap

Quality Inn & Suites Big Stone Gap puts you in the centre of Big Stone Gap, 3.1 km (1.9 mi) from Miner's Park and 3.1 km (2 mi) from The Trail of the Lonesome Pine Outdoor Drama. Highlights at this hotel include a restaurant, an indoor swimming pool and free daily breakfast. .Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 6 AM and 9 AM. There's also the convenience of free self parking. .With a stay at this Big Stone Gap hotel, you'll be 3.7 km (2.3 mi) from Southwest Virginia Museum and 3.8 km (2.3 mi) from Crooked Road Heritage Music Trail.

What's nearby

  • Crooked Road Heritage Music Trail - 2 min drive - 2.7 km
  • Barbara C. Polly Center for the Arts - 3 min drive - 3.1 km
  • The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 3.4 km
  • Miner's Park - 4 min drive - 3.4 km
  • Southwest Virginia Museum - 4 min drive - 4.1 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 62 min drive

Restaurants

  • ‪Hardee's - ‬5 min drive
  • ‪Subway - ‬13 min walk
  • ‪KFC - ‬6 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Pizza Plus - ‬5 min drive

About this property

Quality Inn & Suites Big Stone Gap

Quality Inn & Suites Big Stone Gap offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Barbecue grills, a vending machine, and a picnic area are also featured at Quality Inn & Suites Big Stone Gap. Free self parking is available.

This Big Stone Gap hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Quality Inn & Suites Big Stone Gap offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift (43 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Big Stone Gap

Comfort Inn Hotel Big Stone Gap

Comfort Hotel Big Stone Gap

Comfort Inn Big Stone Gap, Virginia

Comfort Inn Big Stone Gap Hotel

Big Stone Gap Comfort Inn

Comfort Inn Big Stone Gap

Quality Inn & Suites Hotel

Quality Inn & Suites Big Stone Gap

Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Big Stone Gap?

Quality Inn & Suites Big Stone Gap offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Big Stone Gap?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Big Stone Gap on 6 Jun 2026 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Big Stone Gap?

Yep, Quality Inn & Suites Big Stone Gap has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Quality Inn & Suites Big Stone Gap?

The closest beach to Quality Inn & Suites Big Stone Gap is Smith Recreation Area Beach (47.3 km).

Does Quality Inn & Suites Big Stone Gap have a pool?

Quality Inn & Suites Big Stone Gap has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Quality Inn & Suites Big Stone Gap family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites Big Stone Gap is a hit with families.

Does Quality Inn & Suites Big Stone Gap serve breakfast?

Yeah, free full breakfast is available daily from 6 AM to 9 AM.

Is there a free airport shuttle available at Quality Inn & Suites Big Stone Gap?

No, Quality Inn & Suites Big Stone Gap does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn & Suites Big Stone Gap?

Yep, you can grab a meal at Quality Inn & Suites Big Stone Gap's onsite restaurant.

What time are check-in & check-out at Quality Inn & Suites Big Stone Gap?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites Big Stone Gap?

No, only service animals are allowed.

Quality Inn & Suites Big Stone Gap Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 506 reviews
Rating 8 - Good. 105 out of 506 reviews
Rating 6 - Okay. 10 out of 506 reviews
Rating 4 - Poor. 6 out of 506 reviews
Rating 2 - Terrible. 11 out of 506 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and the hotel was super cute and cozy.
Stayed 1 night in Feb 2026

10/10 Excellent

Shawnnalea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Pool was good. Breakfast was all the usual & good. Room & everywhere we saw was very clean. The lobby is inviting & warm. Would definitely stay again!
Stayed 1 night in Feb 2026

8/10 Good

kevin

Stayed 1 night in Feb 2026

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was rude when we checked in and she wanted a 250 deposit which is ridiculous.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stay here often because I love this hotel. Everyone is pleasant. The decor of the hotel is the best I have seen. So much attention to detail! Beds are comfortable. Breakfast is great. I hope I can come again soon. Love the area and have friends there. Love, love, love!
Stayed 2 nights in Jan 2026

8/10 Good

Perlen Jane

Stayed 9 nights in Dec 2025

6/10 Okay

Glen

Liked: Cleanliness, staff & service, amenities
Everything was great - breakfast, the room, check-in, cleanliness, housekeeping - except for two things. First the mattress in our room was plenty big enough. It was clean with warm covers and soft sheets and pillows BUT it had a valley in the middle big enough for a mountain spring to run clear through!
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff - very helpful. Very clean. Great breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Loren

Stayed 1 night in Dec 2025

10/10 Excellent

Violet

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice location, roomy parking lot, good value for money
Stayed 2 nights in Nov 2025

10/10 Excellent

Shayonna

Stayed 2 nights in Nov 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacey

Business traveller
The rooms were very clean and the staff was great everything was outstanding we will definitely be back
Stayed 1 night in Nov 2025

10/10 Excellent

Zoe

Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very accommodating. The pool was great after a long drive. The beds were very comfortable and I will definitely stay again if in the area
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Breakfast was okay, the area was safe and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really wonderful. I just love their country accents and so helpful and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice and you had a lot of places to park. Everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
I hate staying in hotels. Yours was great. Clean and very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The venue is clean and quiet. Our only complaint is the WiFi that is inadequate and unavailable much of the time.
Stayed 5 nights in Sep 2025