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Quality Inn & Suites Big Stone Gap

Property class: 2.5

Photo gallery for Quality Inn & Suites Big Stone Gap

Room
A gazebo with a red roof and two flagpoles, one with the American flag, in a parking lot with a mountain view.
An indoor swimming pool with a mural, lounge chairs, and a table.
A spacious lobby with a fireplace, wooden furniture, and a stone accent wall.
A multi-story hotel with a brick facade and a beige exterior.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$188
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
4609 Aerial Way, Big Stone Gap, VA, 24219
  • Place, Crooked Road Heritage Music Trail
    ‪2 min drive‬
  • Place, Natural Tunnel State Park
    ‪22 min drive‬
  • Place, High Knob
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a small refrigerator, a television, and a lamp.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a coffee machine, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, a coffee table, and a desk. There are two lamps on the nightstand and a picture frame on the wall.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a sofa, a desk, and a television.

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

A hotel room with two beds, a desk with a coffee machine, a TV, and a window with curtains.

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Big Stone Gap

Quality Inn & Suites Big Stone Gap puts you in the centre of Big Stone Gap, 3.1 km (1.9 mi) from Miner's Park and 3.1 km (2 mi) from The Trail of the Lonesome Pine Outdoor Drama. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .With a stay at this Big Stone Gap hotel, you'll be 3.7 km (2.3 mi) from Southwest Virginia Museum and 3.8 km (2.3 mi) from Crooked Road Heritage Music Trail.

What's nearby

  • Crooked Road Heritage Music Trail - 2 min drive - 2.7 km
  • The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 3.4 km
  • Miner's Park - 4 min drive - 3.4 km
  • Natural Tunnel State Park - 22 min drive - 31.1 km
  • High Knob - 28 min drive - 24.5 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 62 min drive

Restaurants

  • ‪Hardee's - ‬5 min drive
  • ‪KFC - ‬6 min drive
  • ‪Subway - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Pizza Plus - ‬5 min drive

About this property

Quality Inn & Suites Big Stone Gap

Quality Inn & Suites Big Stone Gap offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Barbecue grills, a vending machine, and a picnic area are also featured at Quality Inn & Suites Big Stone Gap. Free self parking is available.

This Big Stone Gap hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Quality Inn & Suites Big Stone Gap offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift (43 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Big Stone Gap?

Quality Inn & Suites Big Stone Gap offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Big Stone Gap?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Big Stone Gap on 24 Nov 2026 start from NZ$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Big Stone Gap?

Yep, Quality Inn & Suites Big Stone Gap has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Quality Inn & Suites Big Stone Gap?

The closest beach to Quality Inn & Suites Big Stone Gap is Smith Recreation Area Beach (47.3 km).

Does Quality Inn & Suites Big Stone Gap have a pool?

Quality Inn & Suites Big Stone Gap has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Quality Inn & Suites Big Stone Gap family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites Big Stone Gap is a hit with families.

Does Quality Inn & Suites Big Stone Gap serve breakfast?

Yeah, free continental breakfast is available weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites Big Stone Gap?

No, Quality Inn & Suites Big Stone Gap does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn & Suites Big Stone Gap?

Yep, you can grab a meal at Quality Inn & Suites Big Stone Gap's onsite restaurant.

What time are check-in & check-out at Quality Inn & Suites Big Stone Gap?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites Big Stone Gap?

No, only service animals are allowed.

Quality Inn & Suites Big Stone Gap Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 394 out of 536 reviews
Rating 8 - Good. 112 out of 536 reviews
Rating 6 - Okay. 10 out of 536 reviews
Rating 4 - Poor. 6 out of 536 reviews
Rating 2 - Terrible. 14 out of 536 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! The property is so well kept and the staff is wonderful!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, quiet location with a magnificient view of mountains. The staff was very friendly. Had a nice selection of both hot and cold breakfast offerings.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, staff were very helpful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Quality Inn we have stayed in, can not say enough about staff, rooms, location, cleanliness and their fabulous breakfast. Highly recommended for anytime while traveling or you just want a slice of Heaven!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very clean rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the friendliest staff I’ve ever dealt with, the hotel is very clean and well maintained inside and out. Breathtaking view in front of the building. I will absolutely stay here again when I’m in town!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was the best.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and extra clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stays here are always nice. It’s quiet and very clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and the hotel was super cute and cozy.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, amazing views and clean rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
For a small town it was surprisingly nice and staff was top notch 😉
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms awesome stafd friendly and super accommodating 😀
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and clean. Perfect location for visiting Big Stone Gap. Hot breakfast available. Stayed on 2nd floor, could hear walking on floor above me.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service
The front desk worker lied to me and my family. We left the property without staying there. I would not stay here.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was alittle springy but still comfy
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING PERFECT❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

The rooms were very clean and the staff was great everything was outstanding we will definitely be back
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Nice location, roomy parking lot, good value for money
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except pool heater was broken so too cold to enjoy the pool.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Breakfast was okay, the area was safe and clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was great. Pool was good. Breakfast was all the usual & good. Room & everywhere we saw was very clean. The lobby is inviting & warm. Would definitely stay again!
Stayed 1 night in Feb 2026