Candlewood Suites Billings West by IHG

2.5 star property

Photo gallery for Candlewood Suites Billings West by IHG

Exterior
Terrace/patio
Gift shop
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
1732 Spring Creek Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪6 min walk‬
  • Place, ZooMontana
    ‪17 min walk‬
  • Place, Geyser Park
    ‪3 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪15 min drive‬

Room options

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Communications Accessible)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio Suite, 2 Queen Beds (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Studio Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Billings

At Candlewood Suites Billings West by IHG you'll be within just a 10-minute stroll of Reef Indoor Water Park and Advanced Care Hospital of Montana. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include laundry facilities, a computer station and gas grills. .In proximity to this Shiloh hotel you'll find First Interstate Arena at MetraPark.

What's nearby

  • Reef Indoor Water Park - 6 min walk - 0.6 km
  • ZooMontana - 17 min walk - 1.5 km
  • Geyser Park - 3 min drive - 2.5 km
  • Rocky Mountain College - 14 min drive - 12.4 km
  • First Interstate Arena at MetraPark - 14 min drive - 22.6 km

Getting around

  • Billings, MT (BIL-Logan Intl.) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪SAPPHIRE LOUNGE & CASINO - ‬4 min drive
  • ‪Manny's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Candlewood Suites Billings West by IHG

As a guest of Candlewood Suites Billings West by IHG, you'll find a fitness centre, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. The business-friendly Candlewood Suites Billings West by IHG also features a picnic area, laundry facilities, and shopping on site.

This Billings hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • Built in 2025
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
Candlewood Suites Billings West by IHG offers 90 accommodations with coffee/tea makers and a hairdryer. 54-inch plasma televisions come with cable channels.

This Billings hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Candlewood Suites Billings West by IHG Hotel
Candlewood Suites Billings West by IHG Billings
Candlewood Suites Billings West by IHG Hotel Billings

Frequently asked questions

Does Candlewood Suites Billings West by IHG have a waterslide?

No, there is no waterslide at Candlewood Suites Billings West by IHG, but Reef Indoor Water Park is a short 7-minute walk away.

Is Candlewood Suites Billings West by IHG family-friendly?

You bet! With amenities such as laundry facilities and a gas grill, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Billings West by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Billings West by IHG?

No, Candlewood Suites Billings West by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Billings West by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Candlewood Suites Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 72 reviews
Rating 8 - Good. 11 out of 72 reviews
Rating 6 - Okay. 2 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms and lobby, great surroundings
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Staff were friendly, room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great front desk and love the quiet rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place, wish they had breakfast but the room was immaculate
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Clean, quiet and comfortable! Convenient location to the interstate too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stacy

Clean and roomy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great stay beautiful hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Mar 2026
Verified

6/10 Okay

David

Liked: Cleanliness
Room was clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new. Noticed pretty thin walls in that easy to hear other guests.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amy Marie

Liked: Cleanliness, staff & service
Wished it had a pool. Room was great.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, brand new facilities and away from noise and traffic.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Convenient and quiet location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Abhimanyu

Liked: Cleanliness, amenities, property conditions & facilities
New rooms, good amenities. Kim was very helpful. Would recommend
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding. The room was clean and kitchenette was well stocked with kitchen supplies.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was uncomfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, amenities
Nice clean room. Comfortable bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new hotel. This will be my new go-to hotel. The kitchen was great and the layout of the room was perfect. It's clean and quiet with friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Check in was wonderful. The woman at the desk was personable. The room was clean, spacious, and comfortable. I was a little concerned about the proximity to the elevator but it was no problem
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The property is brand new and the rooms are well appointed. The staff at the front desk were very helpful and thorough. We will definitely stay again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet was OK, nice field across from hotel could use.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. My suite was basic, but very modern and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emery

Best Hirel in Billings!

Amazing, Beautiful hotel with a great, friendly and very accomadating staff! Highly recommend.
Stayed 1 night in Aug 2025