4/10 Poor
Mark
Travelled with partner
22 Jun 2025
Liked: Cleanliness
Great views but poor service. The woman who checked us in did not smile once so my husband tried joking with her but still nothing. There was no ironing board in our room and we had to iron clothes to attend a wedding at Beechmont. We phoned four times over 2.5 hours and they kept saying they would bring one. When they finally delivered it to the room, the staff member let themselves in our apartment and yelled from the open door that the ironing board was here. It was quite astonishing and very stressful. The apartment is lacking is other ways. For example we wanted to make a cheese platter but there nothing there for that so we used four plates. The lighting is very dim. There is a gas fireplace in the lounge room but we were still cold so we brought doonas into the lounge room. The apartment next door kept flying a drone so we had to close the blinds when taking a shower or getting dressed despite being on the top floor. I don't think we'll be returning.
Mark
Stayed 2 nights in Jun 2025