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Hotel Description

A family-friendly stay in Bintan awaits you at Grand Lagoi Hotel Bintan. You'll be 4.2 km (2.6 mi) from Plaza Lagoi and 4.4 km (2.7 mi) from Lagoi Bay Beach. Highlights at this beach hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

The restaurant, Grand Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, karaoke, and kids' swimming pool. Added amenities include free WiFi in public areas, a snack bar/deli, and spa services. There's also free parking nearby, along with the convenience of a free area shuttle.

Sights within a 20-minute drive of this 4-star Bintan hotel include Lagoi Bay Lake and Ria Bintan Golf Club.

Deluxe Double or Twin Room, Garden View, Lakeside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$233* Per night/room 5 May - 6 May

Grand Double or Twin Room, Lake View, Lakeside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, Lake View, Lakeside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Property Features

Grand Lagoi Hotel Bintan offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A rooftop terrace, spa services, and an arcade/game room are also featured at the family-friendly Grand Lagoi Hotel Bintan. You'll have access to the outdoor pool at a partner property. Self parking is free. This 4-star Bintan hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free area shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Grand Lagoi Hotel Bintan offers 133 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 40-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Bintan hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Exterior corridor access
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bar7 Rooftop Bar & Grill - Overlooking the ocean, this bistro specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 17
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Grand Lagoi Hotel Bintan offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Lagoi Hotel Bintan

Policies

Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Cash or credit card deposit required
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

  • Swiss-Belhotel Lagoi Bay Bintan Hotel
  • Swiss-Belhotel Lagoi Bay Bintan
  • Grand Lagoi Hotel Nirwana Gardens Bintan
  • Village Resort Grand
  • Grand Lagoi Hotel Nirwana Gardens
  • Grand Lagoi Nirwana Gardens Bintan
  • Grand Lagoi Nirwana Gardens
  • Grand Lagoi Village
  • Village Resort Grand Lagoi
  • Grand Lagoi Hotel By Willson
  • Grand Lagoi Hotel Bintan Hotel
  • Grand Lagoi Hotel Bintan Bintan
  • Grand Lagoi Hotel by Nirwana Gardens
  • Grand Lagoi Hotel Bintan Hotel Bintan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.