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Promenade Hotel Bintulu

Property class: 3.5

Photo gallery for Promenade Hotel Bintulu

A modern restaurant with a long counter, multiple tables, and a marble floor.
A multi-story hotel with a modern design, featuring balconies and large windows.
A hotel room with two beds, a desk, a TV, and a mirror.
A spacious lobby with a marble reception desk, modern lighting fixtures, and a high ceiling with hanging decorations.
A modern hotel room with a large flat-screen TV mounted on the wall, a seating area with a bench, and a single orange chair.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$129
includes taxes & fees
16 Oct - 17 Oct

Explore the area

View map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Place, Assyakirin Commerce Square
    โ€ช11 min walkโ€ฌ
  • Place, Wisma Bintulu
    โ€ช13 min walkโ€ฌ
  • Place, Taman Tumbina Bintulu
    โ€ช2 min driveโ€ฌ
  • Airport, Bintulu (BTU)
    โ€ช19 min driveโ€ฌ

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

A hotel room with a large bed, a desk, two chairs, a coffee maker, and a TV.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

A hotel room with a large bed, a seating area with a chair, a nightstand with a lamp, and a patterned carpet.

Executive Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

A hotel room with a large bed, a desk, two chairs, a coffee maker, and a flat-screen TV.

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

A hotel room with a large bed, a desk, two chairs, a coffee maker, and a flat-screen TV.

Deluxe Room

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

A hotel room with a bed, a desk, two chairs, a coffee maker, and a television.

Executive Suite

  • Sleeps 2
  • 1 King Bed

About the area

Bintulu

Promenade Hotel Bintulu places you in the centre of Bintulu, within just a 15-minute stroll of Assyakirin Commerce Square and Wisma Bintulu. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Peppers Cafe, serves Fusion cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge. 3 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also RV/bus/truck parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Bintulu hotel include Taman Tumbina Bintulu and Tanjung Batu Beach.

What's nearby

  • Assyakirin Commerce Square - 11 min walk - 1.0 km
  • Wisma Bintulu - 13 min walk - 1.1 km
  • Taman Tumbina Bintulu - 2 min drive - 1.8 km
  • Tanjung Batu Beach - 4 min drive - 2.5 km
  • The Spring - 5 min drive - 4.0 km

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • โ€ชMomoyo - โ€ฌ1 min walk
  • โ€ชZaffron Signature - โ€ฌ4 min walk
  • โ€ชOrkid Barbecue House - โ€ฌ3 min walk
  • โ€ชCoup de Grill - โ€ฌ6 min walk
  • โ€ชThe Wok Chef - โ€ฌ2 min walk

About this property

Promenade Hotel Bintulu

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Promenade Hotel Bintulu also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Bintulu hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 8 levels
  • Built in 2014
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Promenade Hotel Bintulu offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Bintulu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

What is the cancellation policy at Promenade Hotel Bintulu?

Promenade Hotel Bintulu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Promenade Hotel Bintulu?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Promenade Hotel Bintulu on 16 Oct 2026 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Promenade Hotel Bintulu?

Yep, Promenade Hotel Bintulu has a free self car park. Onsite parking is limited.

Are there any beaches close to Promenade Hotel Bintulu?

The closest beach to Promenade Hotel Bintulu is Tanjung Batu Beach (1.7 km).

Is there a free airport shuttle available at Promenade Hotel Bintulu?

No, but there's an airport shuttle that runs from 9 AM - 6 PM at scheduled times for a fee.

Is there a bar or restaurant at Promenade Hotel Bintulu?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Promenade Hotel Bintulu?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Promenade Hotel Bintulu?

No, pets and service animals are not allowed.

Promenade Hotel Bintulu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 165 reviews
Rating 8 - Good. 67 out of 165 reviews
Rating 6 - Okay. 21 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is acceptable except for the buffet breakfast ( poor) and the location ( traffic congestion and loud noise).
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Rust color weter, no training room
Stayed 24 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021
Verified review

6/10 Okay

Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking ๐Ÿšญ hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air cond

Air cond not so cold
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ฃผ๋ณ€ ํŽธ์˜ ์‹œ์„ค๊ณผ ํ˜ธํ…” ํŽธ์˜ ์‹œ์„ค์ด ์ข‹์•˜์Šต๋‹ˆ๋‹ค
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
๊ฐ€๊นŒ์šด ํŽธ์˜ ์‹œ์„ค.
Stayed 14 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
๊ฐœ๋ฏธ๊ฐ€ ์žˆ์–ด์š”
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
ๅฎขๅฎคใฏๆธ…ๆฝ”ใงใ€ใ‚นใ‚ฟใƒƒใƒ•ใŒ่ฆชๅˆ‡ใงใ—ใŸใ€‚
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์•„์ฃผ ํŽธ์•ˆํ•˜๊ณ  ์ข‹์•˜์–ด์š”
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์กฐ์‹์ด ์•„์ฃผ ๋ง›์žˆ์—ˆ๊ณ , ์ˆ™์†Œ๋„ ๊น”๋”ํ•˜๊ณ  ํŽธ์•ˆํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021