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Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Bullring & Grand Central

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Front of property
Reception
Standard Twin Room
Point of interest

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is NZ$95
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
New Street, Birmingham, England, B2 4RX
  • Bullring & Grand Central
    ‪3 min walk‬
  • O2 Academy Birmingham
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Private bathroom
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Birmingham

Britannia Hotel Birmingham New Street Station puts you in the heart of Birmingham, within just a 10-minute stroll of Bullring & Grand Central and The Mailbox. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Additionally, you'll find a reception hall. .Sights within a 15-minute walk of this Birmingham City Centre hotel include Library of Birmingham and O2 Academy Birmingham.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 2 min drive - 2.0 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • EL&N
  • ‪Grand Central Kitchen - ‬2 min walk
  • 200 Degrees Coffee
  • Pizza Hut
  • ‪Tilt Brum Limited - ‬1 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, a quick walk to Bullring & Grand Central
Britannia Hotel Birmingham New Street Station offers its guests a lift. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with a hairdryer. This individually decorated and furnished accommodation includes desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,304 reviews
The price is NZ$78
includes taxes & fees
21 Aug - 22 Aug
ibis budget Birmingham Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on 17 Aug 2025 start from NZ$95.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Britannia Hotel Birmingham New Street Station?

No, Britannia Hotel Birmingham New Street Station does not offer an airport shuttle service.

What time are check-in & check-out at Britannia Hotel Birmingham New Street Station?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Britannia Hotel Birmingham New Street Station?

No, only service animals are allowed.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.6
Rating 10 - Excellent. 126 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 218 out of 1000 reviews
Rating 4 - Poor. 207 out of 1000 reviews
Rating 2 - Terrible. 255 out of 1000 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

George

Business traveller
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is excellent value for money. Friendly staff, however a 3pm check-in is a bit late. The room was pleasantly comfortable, superb bathroom, tea/coffee/biscuits and excellent TV New Street itself was extremely noisy with a plethora of street 'musicians' but close to Bullring shopping centre and obviously New Street train station in close proximity.
Stayed 2 nights in May 2025

10/10 Excellent

Ahsan

Stayed 1 night in May 2025

6/10 Okay

Millie

Stayed 1 night in May 2025

4/10 Poor

M

Business traveller
Disliked: Property conditions & facilities, room comfort

Not a great experience

Great location in the town centre. Close to rail station. Complicated access for Taxis as there are barricades at both ends of the street. Hotel undergoing rennovation so rooms experienced a lot of noise during the day. Windows were single glazed, very dated and allowed all external noise in, even from the 6th floor where I was based.
Stayed 1 night in Mar 2025

10/10 Excellent

Missoum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy for one night

Stayed 1 night in May 2025

8/10 Good

Stylianos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking and the elevator reeeeeeeally slow but city centre…
Stayed 4 nights in Mar 2025

6/10 Okay

Samantha

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Lisa

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Nite out

Wr stayed here last night. Room was clean. Beds were comfortable. No communication from the check in clerk. Didn't tell us our room number or floor. The one lift was out of service. And the working lift took forever arrive. During check out time we waited about 20 minutes for the lift but still ended up walking down 5 floors because the lift was rammed. The hotel could do with a face lift as it looks run down. No signage on any floors to indicate where rooms were.
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Awful place, first room was a box with no window. Screaming and banging on doors all night. Loud music on all night. Did not feel safe at all. Went to make a drink and found the kettle did not even work . As you guess will stop here again.
Stayed 1 night in May 2025

10/10 Excellent

Meryl

Travelled with family
Liked: Amenities
Ideal situation for exploring the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Shaika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Antony

Stayed 1 night in Apr 2025

4/10 Poor

Rajdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
they dnt clean your room ,if you are not staying more than 4 nights dnt chnge bed sheets
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Basic and overpriced

The hotel is right in the centre and very close to New Street station. Check in was simple and the staff were polite & friendly. Lift was extremely slow but I was only on 2nd floor so took the stairs. On opening the door to my room the smell of smoke hit me, it was as if there had been a fire close by and the room was smoke damaged. I immediately noticed that there was no window so the room became very stuffy at night. Aside from these two issues the room was clean and comfortable. This was a last minute booking and seemed to be the only hotel available unless I wanted to spend £500 for 2 nights. My stay cost just short of £300 room only for 2 nights. I am unlikely to stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Very nice and comfortable room. Shower takes a bit of time to heat up but nevertheless was very clean, as was the rest of the bathroom. Would definitely stay again! Best location, right in the centre of the town. Only bad thing was that only 1 lift was working, sometimes had to wait a while, but then again you get your steps in for the day taking the stairs!
Stayed 2 nights in Apr 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Andy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked last minute for two nights for a conference. Room was damp (carpets sodden). Shower water was freezing, no window in the room, no ventilation. Extremely noisy hotel with TV & music easily heard from other rooms. Entering the hotel after 9pm is quite frankly dangerous. Drug dealers in the passage by the entrance offering their products alongside rough sleepers. Avoid, avoid, avoid is my advice.
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower was beautiful Room clean and comfortable Cheap furniture but adequate Entering through a dingy alley not very pleasant Didn’t seem to be breakfast available or bar facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Anupameya

Liked: Cleanliness, staff & service, room comfort

Excellent value for money

Perfect central location when arriving by train to spend evening and catch early hours Uber to airport. Friendly reception. Spacious, comfortable room with huge windows and open view. Super comfortable bed. Bang in the middle of a buzzing backdrop of restaurants. Would recommend and will return when needing a nightcap to catch a flight or connection. Works going on but they didn't impact us. A very old but comfortable feel, vibe.
Left side 9F
Right side 9F
Stayed 1 night in Apr 2025