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Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Standard Twin Room
Front of property
Reception
Point of interest

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$97
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Birmingham

Britannia Hotel Birmingham New Street Station puts you in the heart of Birmingham, within just a 10-minute stroll of Bullring & Grand Central and The Mailbox. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Additionally, you'll find a reception hall. .Sights within a 15-minute walk of this Birmingham City Centre hotel include Library of Birmingham and O2 Academy Birmingham.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Symphony Hall - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
Britannia Hotel Birmingham New Street Station offers its guests a lift. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with a hairdryer. This individually decorated and furnished accommodation includes desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on 4 Jan 2026 start from NZ$97.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Britannia Hotel Birmingham New Street Station?

No, Britannia Hotel Birmingham New Street Station does not offer an airport shuttle service.

What time are check-in & check-out at Britannia Hotel Birmingham New Street Station?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Britannia Hotel Birmingham New Street Station?

No, only service animals are allowed.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 148 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 225 out of 1002 reviews
Rating 4 - Poor. 201 out of 1002 reviews
Rating 2 - Terrible. 240 out of 1002 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Travelled with family
Liked: Staff & service
Ideal in the centre, room basic needing upgarde but the bathroom was lovely as this was new.
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy right from the start room smelt of urine at least the shower was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service
Clean room just needed it for one night for a conference and was convenient to get some last min supplies. Staff were helpful
Stayed 1 night in Sep 2025

4/10 Poor

Delaine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property while close to the train station, it is located in an unsafe area. It needs updating, beds are uncomfortable , comforter was not big enough, our room had moths in it.
Stayed 3 nights in Sep 2025

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room allocated was very small for a double room with no window or air conditioning in either the bedroom or the bath room. leading to a very uncomfortable night. Room was reasonably clean and the toilet and bathroom were in very good condition. Would not use this hotel again.
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve ever stayed. Avoid at all cost
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don’t stay here!

When we realized we didn’t have heat in our room we went to the front desk to notify them twice over our three day stay and we were never able to get get the issue resolved.
Stayed 3 nights in Sep 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

YKS

Business traveller
Disliked: Property conditions & facilities
Need to focus on small but essential things, aside the lifts felt shaky and old
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don’t like closed spaces.

Fed up with getting a room with no windows. Even though told I don’t like closed spaces they still won’t alter the room. It’s not easy to breath in the room and difficult to sleep. You don’t know if it’s daylight. You don’t know what the weather is like. It’s very poor service.
Stayed 1 night in Sep 2025

10/10 Excellent

Fiach

Stayed 1 night in Sep 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever again

Stay was terrible first scammed by hotel.com as i was charged for 2 double bed to 4 single beds when all rooms are with single beds and inwas charged for this change then the smell at the hotel made all of us so sick dirty cups and spoon in room and boans of dead animals at my window the elevator was a nightmare never comes opens the door 2 to 3 times and even skips the floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Edina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the overnight stay and in general
Stayed 1 night in Sep 2025

10/10 Excellent

mohammed

Liked: Staff & service, property conditions & facilities
But vole of room no good too much
Stayed 1 night in Aug 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Great location. Very basic, however value for money is unbeatable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

8/10 Good

harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Shopping area near to station
Stayed 1 night in Sep 2025

8/10 Good

Dauquan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Britannia for 3 nights. It is really convenient for rail and bus connections. Excellent restaurants all in short walking distance. Staff and facilities perfect. A great choice for travellers not using a car.
Stayed 3 nights in Sep 2025

8/10 Good

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and functional

Check in was simple, but definitely an issue with the area near the entrance with drunk and homeless people seeking shelter The room was on 7th floor and spacious, tea and coffee and a small shower room The bed looked massive, those was two beds locked together which when in the bed you could clearly feel the join but other than that it was comfortable Slept badly due to noise from street (even on 7th floor) and noise from others nearby on same floor Was disappointed to find restaurant was closed so could not have breakfast at hotel which then meant I had to check out sooner to be able to go find somewhere to eat
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Chima

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is next to the high street which is great. It did the job for me.
Stayed 1 night in Sep 2025

2/10 Terrible

miss n

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing going for this hotel was location. Bed was lumpy and springs poking out into your back all night, zero sleep, hotel was dirty no towels in room and overall a very unloved and run down hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025