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Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel in Birmingham, 3-minute walk to Bullring & Grand Central

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Point of interest
Reception
Front of property
Executive Double Room

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$97
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 3 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Birmingham

Britannia Hotel Birmingham New Street Station puts you in the heart of Birmingham, within just a 10-minute stroll of Bullring & Grand Central and The Mailbox. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Additionally, you'll find a reception hall. .Sights within a 15-minute walk of this Birmingham City Centre hotel include Library of Birmingham and O2 Academy Birmingham.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Symphony Hall - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel in Birmingham, 3-minute walk to Bullring & Grand Central
Britannia Hotel Birmingham New Street Station offers its guests a lift. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with a hairdryer. This individually decorated and furnished accommodation includes desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on 22 Feb 2026 start from NZ$97.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Britannia Hotel Birmingham New Street Station?

No, Britannia Hotel Birmingham New Street Station does not offer an airport shuttle service.

What time are check-in & check-out at Britannia Hotel Birmingham New Street Station?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Britannia Hotel Birmingham New Street Station?

No, only service animals are allowed.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 156 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 228 out of 1003 reviews
Rating 4 - Poor. 197 out of 1003 reviews
Rating 2 - Terrible. 233 out of 1003 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Team are friendly but the lift etc are poor. There was also a lot of banging
Stayed 2 nights in Nov 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having read previous reviews my expectations of staying at the Britannia Hotel in Birmingham were not high. How wrong was I! The hotel is a short walk from Birmingham New Street and easy enough to find. Reception area was clean and tidy, with a welcoming member of staff who booked me in quickly as I had done the online booking process. Unfortunately one of the lifts was out of action but due to being on the second floor I decided to use the stairs; once I’d located them - better signage needed I think. I found the communal areas clean and tidy, although a little dated, but this definitely did not put me off. I found my room easily as the corridors are clearly marked with room numbers. My room was clean, tidy and warm. Nice fresh bedding, clean towels, clean bathroom and a good brew kit. I was overlooking the Main Street with the German Christmas Market on below, but the noise from this was negligible and didn’t disturb me at all. The room had all the basic necessities that I needed for my 2 night stay and it was definitely better than I expected. I will say that the mattress was not the best and you could definitely feel the springs - but strangely enough I still slept well! You can hear your next door neighbours at times but fortunately no late shenanigans that kept me awake. Good curtains that blocked out the street lights and draughty window. There was a radiator that I could control so my room was lovely and warm on both nights. All in all I had a very pleasant stay.
Front of building
Main entrance just off the street
View from 2nd floor window
Basic Double Room
Stayed 2 nights in Nov 2025

6/10 Okay

Julie

Travelled with group
Hotel was perfectly situated for shopping and this time of year the Christmas market was on the street outside and wasnt too noisy of evening Cant fault hotel on location and price and is ideal for 2nights shopping trip but personally I wouldnt want to stay longer Needs an update i think
Stayed 2 nights in Nov 2025

8/10 Good

Hannah

Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

2/10 Terrible

Katie

Travelled with group
Disliked: Cleanliness, amenities
Very run down hotel and rooms, room was dirty! Hairs in shower and bathroom floor wee stains in the floor the carpet looked like it had never been hoovered hairs and dust everywhere and the bedding looked like it had been used previously!! But i ddint notice this till the morning i woke up!!!!
Stayed 1 night in Nov 2025

4/10 Poor

Cain

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel, not clean in the slightest! No soaps, shampoo/conditioner in the dispensers. No windows in any of our rooms. Only 1 lift working (barely by the sounds of it) the rooms have a horrible smell, sheets were dirty and when I complained to staff they told me they would “put it forward” for me but I won’t hold my breath. I’ve stayed at some bad hotels but I will NEVER come back to this one! The only thing it has going for it is that it’s central to the bullring
Stayed 1 night in Nov 2025

2/10 Terrible

Bernard

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful state. P
Stayed 1 night in Nov 2025

4/10 Poor

Tara

Business traveller
Disliked: Cleanliness, staff & service, amenities
The hotel is in desperate need of an update. It is in very bad condition. We spent as little time in our rooms as possible.
Stayed 1 night in Nov 2025

6/10 Okay

Colin

Liked: Cleanliness
Basic but central location, clean, quiet, comfortable bed, friendly staff. Fine for one night
Stayed 1 night in Nov 2025

6/10 Okay

Charlotte

Disliked: Cleanliness, room comfort
The room was far from clean, the bathroom (inc shower) had clearly been used when we arrived. We were told on checkin the hotel was full with no more rooms so we sucked it up for the night as we had showered earlier that day. The bed however had clean sheets and was comfortable. I'm pretty sure the amount our window opened and the single pane of safety are unlikely to pass a modern safety inspection. Tea and Coffee facilities good, TV large modern and good signal. Fine for a 1 night stay after a gig (if you're used to festivals etc) but I would nt use it for anything other than a bed and dont book it as a surprise fo your partner. Basic but servicable.
Stayed 1 night in Nov 2025

6/10 Okay

Roel

Stayed 1 night in Oct 2025

2/10 Terrible

Stewart

Liked: Staff & service, amenities
Disliked: Cleanliness
the room they put us in was dirty and the shower was disgusting it did not look clean at all for the price we paid
Stayed 2 nights in Nov 2025

4/10 Poor

Stephan

Liked: Cleanliness, staff & service
Disliked: Amenities
Fire alarm! In the middle of the night, a fire alarm suddenly went off and startled me out of bed. This was extremely inconvenient and it was not the first time I experienced this in a Britannia Hotel. They urgently need to change their safety concept. It's simply unacceptable that the entire hotel is woken up just because someone falsely pushed the alarm button or someone took a shower. If a smoke detector detects smoke, first of all the receptionist should be alarmed, the receptionist should check the situation and in case of a true emergency the receptionist should trigger a general alarm.
Stayed 2 nights in Sep 2025

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We read other reviews before booking so knew what to expect. The reviews were accurate. The hotel is tired and old fashioned. Positives, the location is great, 5 minute walk from New Street train station, and in the heart of all the shops and currently Christmas markets. We were on the sixth floor and had no noise from the streets. The shower was hot and I found the bed firm and comfy. The negatives: super thin walls. We could hear word for word the tv in the room behind us, and even some conversations. No double glazing, but the room temperature could be controlled by a radiator. The whole hotel needs a make over basically, but it's so large would cost a fortune. The bar was not open on the Saturday night we stayed there. Would I stay here again, unlikely. However for one night if it's cheaper than elsewhere I possibly would knowing what to expect.
Stayed 1 night in Nov 2025

10/10 Excellent

Jagdeep

Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Ideal location.
Stayed 1 night in Oct 2025

10/10 Excellent

Bayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, in city centre.
Stayed 4 nights in Oct 2025

2/10 Terrible

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Oct 2025

6/10 Okay

Sam

Liked: Cleanliness, room comfort
Room was clean walking distance from New Street was minutes away just off on a side alley but super easy to find Staff super helpful allowing me to check in early so i could quickly drop a bag off before heading ontoba further journey
Stayed 1 night in Oct 2025

8/10 Good

Samuel

I stayed there a few years ago. Completely different service nowadays.
Stayed 1 night in Oct 2025