8/10 Good
Patricia
15 Nov 2025
Room was very nice but almost didn’t get our room because of the desk clerk he wasn’t ugly or rude but we had trouble using the Drury gift card because my card that was on file they wanted a $50 essentials fee and my card supposedly wouldn’t work which I used earlier and it was fine tried using another card declined it so basically even though the room was paid for we were not going to be able to check in because of the essentials fee $50 that wasn’t going to be charged? A lady next to us used her card and it went through and the desk clerk said she wouldn’t be charged for the essentials fee! I was really embarrassed and it was embarrassing for my husband after driving 3 hours to get there for a operation on 11/14/25 @6:00 am the desk clerk handled this with other people around us and I really thought that I was going to have to sleep in my car even though our room was paid for! I really think we should have a refund of something for the embarrassment and almost not being able to check in with a paid reservation!
Patricia
Stayed 1 night in Aug 2025




























