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Genting Hotel & Spa at Resorts World Birmingham

Property class: 4

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

A person swimming in a pool with a water fountain feature.
A modern indoor pool area with a glass enclosure, a hot tub, and a view of the cityscape at dusk.
A bar area with a high ceiling and hanging light fixtures, a seating area with blue chairs, and a view through large windows.
A modern building with a glass facade, located by a body of water.
A modern hotel room with a sofa, a round table, a lamp, and a decorative wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$215
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(118 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a painting of a cityscape.

Superior Double Room

9.6 out of 10
Exceptional
(42 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a cityscape painting on the wall.

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

A hotel room with two beds, a sofa, a table, and curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, a chair, a bench, and a wall-mounted phone.

Deluxe Suite

7.4 out of 10
Good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

A modern hotel room with a large bed, a flat-screen TV, a small side table, a purple armchair, and a mirror.

Presidential Suite

  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

At Genting Hotel & Spa at Resorts World Birmingham you'll be connected to the convention centre and within steps of Resorts World Birmingham and Santai Spa. Highlights at this hotel include 18 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include a casino, free Wi-Fi in public areas and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Marston Green hotel include Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • bp pulse LIVE - 2 min walk - 0.2 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • Santai Spa - 2 min walk - 0.2 km
  • National Exhibition Centre - 3 min walk - 0.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Gild Lobby Bar & Lounge - ‬10 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Zizzi - ‬4 min walk
  • ‪Sky Bar & Restaurant - ‬3 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the business-friendly Genting Hotel & Spa at Resorts World Birmingham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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  • Pet-friendly
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Covered self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 15 Nov 2026 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has a covered self car park for GBP 20 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Genting Hotel & Spa at Resorts World Birmingham?

Yep, there is an onsite spa at Genting Hotel & Spa at Resorts World Birmingham. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Genting Hotel & Spa at Resorts World Birmingham has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham features a full-service spa, a health club and an indoor pool.

What makes Genting Hotel & Spa at Resorts World Birmingham a romantic place to stay?

Romance packages and late-night room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Genting Hotel & Spa at Resorts World Birmingham.

Does Genting Hotel & Spa at Resorts World Birmingham serve breakfast?

Yep, our travelers highly rate the English breakfast here! Available on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Genting Hotel & Spa at Resorts World Birmingham?

No, Genting Hotel & Spa at Resorts World Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants.

What time are check-in & check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?

No, only service animals are allowed.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1041 reviews
Rating 8 - Good. 177 out of 1041 reviews
Rating 6 - Okay. 70 out of 1041 reviews
Rating 4 - Poor. 19 out of 1041 reviews
Rating 2 - Terrible. 26 out of 1041 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will definitely stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay as always, great location with super bar and resturant & spa
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location for NEC. Staff were great and helpful and provided all the help we needed. Rooms are great and would stay again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff, I would happily stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Clean hotel. Friendly Team and perfect location. I would definitely stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was amazing. My daughter and I thoroughly enjoyed our stay and will definitely come back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel spotlessly clean, beds & pillows very comfortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was excellent, parking included in whatever package we booked was really convenient and safe.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay here. The spa was lovely. Great amenities!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Millie the reception person was fantastic and very good at her job
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great price when nothing on at NEC
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay great value for money
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything that you could wish for. An amazing hotel!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and being able to use the spa before heading off was such a luxury. Will definitely return and look into the spa packages
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Really nice and clean hotel - front of staff reception could be more welcoming and front of spa too but the cleaners were super friendly rooms and amenities were fab too
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good brekky, good amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Was a nice 3 day break in a 8 week trip. Was modern, easy to train station and airport. Movie theatre in the same building abd lots of restaurants.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Plenty of shops and restaurants around the hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the overnight stay. V convenient for the airport. Mall area a bit pricy, but everything is these days
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. great atmosphere and loads all together.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this Hotel always friendly,polite, and make you feel your part of a special family
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute bargain at the price we paid. The bed felt like luxury. Super soft bedding. Excellent WiFi, F&B and most importantly - AC!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in. Especially Rob who helped us as usual.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and great hotel. Staff were awesome and the free parking with a great touch.
Stayed 1 night in May 2026