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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Indoor pool, pool loungers
Terrace/patio
Reception
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$174
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪14 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$164
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1 Apr - 2 Apr
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About the area

Birmingham

At Genting Hotel & Spa at Resorts World Birmingham you'll be connected to the convention centre and within steps of Resorts World Birmingham and Santai Spa. Highlights at this hotel include 18 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include a casino, free Wi-Fi in public areas and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Marston Green hotel include Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Pendigo Lake - 1 min walk - 0.1 km
  • bp pulse LIVE - 2 min walk - 0.2 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • National Exhibition Centre - 3 min walk - 0.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪Costa Coffee - ‬1 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the business-friendly Genting Hotel & Spa at Resorts World Birmingham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Front of property �– evening/night
The Arden Hotel & Leisure Club
  • Pool
  • Spa pool
  • Pet-friendly
  • Kids’ pool
4.3 out of 5, Excellent, 1,554 reviews
The price is NZ$185
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Covered self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 2 Apr 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has a covered self car park for GBP 20 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Genting Hotel & Spa at Resorts World Birmingham?

Yep, there is an onsite spa at Genting Hotel & Spa at Resorts World Birmingham. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Genting Hotel & Spa at Resorts World Birmingham has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham features a full-service spa, a health club and an indoor pool.

What makes Genting Hotel & Spa at Resorts World Birmingham a romantic place to stay?

Romance packages and late-night room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Genting Hotel & Spa at Resorts World Birmingham.

Does Genting Hotel & Spa at Resorts World Birmingham serve breakfast?

Yep, our travelers highly rate the English breakfast here! Available on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Genting Hotel & Spa at Resorts World Birmingham?

No, Genting Hotel & Spa at Resorts World Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants.

What time are check-in & check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?

No, only service animals are allowed.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1003 reviews
Rating 8 - Good. 167 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Travelled with family
Had a really lovely time everything was clean .the staff were very friendly. Food in the casino was very good value, All in all we had a great time We will be back in February!!
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, a good stay at Genting. Very slight issue with wrong room type but this was rectified very quickly and efficiently which is all I ever ask for! Room was clean and comfy, breakfast very enjoyable with lots of selection
Stayed 1 night in Dec 2025

10/10 Excellent

DEBBIE

Stayed 1 night in Dec 2025

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
The service was very good
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean accessible room. Only issue was the distance from reception - this is a big place. Ok for me in a wheelchair but problematic for my partner who struggles to walk with a stick. Useful to have the underground parking on site. Loved loved loved the location which is amongst the shops. Highly recommend Miller and Carter
Stayed 1 night in Nov 2025

10/10 Excellent

Marcus

Stayed 1 night in Dec 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities
Lovely big clean rooms. Bed was very comfortable had a fantastic nights sleep. Highly recommended. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Can’t fault it. Location location location!! Breakfast was amazing. Bed comfortable Room Size really good Shower very good
Stayed 1 night in Dec 2025

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly friendly and helpful. I’d have given everything five stars except for the heat!!. I even commented about the excessive heat to the lady at reception and she said we make sure everything’s really warm at this time of year! I responded that I felt like a boiled turkey! And I had a great difficulty sleeping, which is why comfort lost one of its five stars There is no way of opening any windows, so one is totally at the mercy of the air-conditioning system, which is substandard
Stayed 1 night in Dec 2025

8/10 Good

PHILLIP

Stayed 1 night in Dec 2025

10/10 Excellent

Angella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lovely spa and decent rooms. The breakfast wasn’t great, there were nice pastries but the cooked breakfast tasted like it all came out of a can. I would love to stay here again but I would skip breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Sandra

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was problem with first room but was upgraded and felt with quickly
Stayed 1 night in Dec 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities
Room was great - very comfortable bed lovely shower and toiletries. Breakfast excellent choice
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Pleasant polite staff, easy check in process, big clean room
Stayed 1 night in Dec 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely stay but I'm still waiting for a refundable deposit, which isn't great . They can take it from your account instantly, but its been a week now, and I am still waiting . This is not good.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Rudo

Liked: Cleanliness, staff & service, amenities
The suite was clean and comfortable loved it
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

angelina

Liked: Cleanliness, amenities, property conditions & facilities
Huge room and very comfortable
Stayed 1 night in Dec 2025