2/10 Terrible
Gamar
Travelled with family
29 Sept 2025
The halls and outdoor areas look fancy — great for event photos — but that’s where the good part ends.
Room booking was a disaster. I booked a triple room (king + single bed) because three singles weren’t available. No connecting rooms either. I booked FIVE weeks ahead, confirmed by phone, and still got stuck with a double bed + single bed. No choice, no fix.
Accessibility? Forget it. There are NO lifts to first or second floors. The only wheelchair lift was broken. If you need level access, avoid this place completely.
Every towel had orange stains — too gross to even take a photo.
Breakfast was another letdown. “Breakfast included” means English breakfast only, nothing else. Want an omelet? That’s £5.03 per person. Food was greasy and way below expectations.
Housekeeping after 1 PM? Doesn’t happen. One of my rooms was freezing because the radiator was dead. The wall AC blew hot air until the room warmed up, then blasted cold air. I got sick after this stay.
Bottom line: not worth it. Come for your event if you must, but book a different hotel unless you enjoy stress, confusion, and disappointment.

Gamar
Stayed 2 nights in Sep 2025




































