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Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views

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TV, fireplace, ping pong
Dining
Exterior
TV, fireplace, ping pong
Fridge, microwave, oven, stovetop

Reviews

9.6 out of 10
Exceptional

Entire home

4 bedrooms5 bathroomsSleeps 10418 sq m

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
Black Mountain, NC
  • Place, Black Mountain Center for the Arts
    ‪20 min drive‬
  • Place, Lake Tomahawk
    ‪21 min drive‬
  • Place, Pisgah Brewing Company
    ‪22 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪47 min drive‬

Room options

About the area

Black Mountain

A family-friendly stay in Black Mountain awaits you at this holiday home. You'll be 2.7 km (1.7 mi) from Pisgah National Forest and 2.7 km (1.7 mi) from Catawba River. Highlights at this holiday home include a kitchen, a washing machine and a fireplace. .Home features 4.5 bathrooms, a balcony and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a private garden and a TV are also available. Housekeeping is available on request. .This pet-friendly holiday home offers concierge services, a games room and barbecues. Other amenities include a hot tub and laundry facilities. .Sights within a 30-minute drive of this Black Mountain holiday home include White Horse Black Mountain and The Merry Wine Market.
View more Holiday homes in Black MountainOpens in a new window

What's nearby

  • Black Mountain Center for the Arts - 20 min drive - 16.3 km
  • White Horse Black Mountain - 20 min drive - 16.6 km
  • Lake Tomahawk - 21 min drive - 16.9 km
  • Pisgah Brewing Company - 22 min drive - 19.8 km
  • Catawba Falls - 27 min drive - 26.1 km

Getting around

  • Asheville Regional Airport (AVL) - 48 min drive

Restaurants

  • ‪Starbucks - ‬19 min drive
  • ‪Recess Coffee and Baked Goods - ‬20 min drive
  • ‪McDonald's - ‬20 min drive
  • ‪Ole's Guacamoles - ‬21 min drive
  • ‪Phil's Bar-B-Que Pit - ‬19 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views

Black Mountain Hilltop Retreat....it's almost all in the name.
Spectacular, long range views, acres of privacy and amazing outdoor space!!
This luxury log/timber retreat home affords amazing views & a plethora of outdoor activity spaces, fishing, relaxing & hiking on acres of mountain splendor.
Black Mountain Hilltop Retreat has become one of the most popular homes in our Yonder luxury portfolio, and is quickly becoming one of the most requested! It is not surprising when you put a terrific home together with simply spectacular views & amenities.

Location:
Private home located on near 7 acres of private acreage, accessible year-round. Just a fairly short and scenic drive outside of downtown Black Mountain, & under 30 minutes from downtown Asheville. You are less than 45 minutes to Asheville Regional airport, and app. 30 minutes to the gates of Biltmore Estate.

Accommodations:
4 bedroom, 4 full baths, Powder Room Bath
Occupancy Summary / Sleeps in beds: 10 Max. Occupancy: 14
(PLEASE NOTE: Yonder provides linens for all beds; other occupancy will require guests providing their own linens.)

Description:
Black Mountain Hilltop Retreat is a private custom log home, located on a private mountain estate, at the top of the elevated knoll, affording simply stunning views. The home is situated on 7+/- acres of mountain property, affording private, safe places for kids to play & explore, adults to take a hike, and everyone to relax & enjoy the unreal views. And of course there is the amazing amenities; decks, fire-pit, Game Rm, wood-burning fireplace, and more!

Here is the mountain log retreat lodge you have been looking for! Located inside the private gated community of Catawba Falls Preserve near Black Mountain, with unbelievable long range views at the headwaters of the Catawba River. Totally private setting, affording bedrooms with en suites. Large soaring vaulted great room w/stone fireplace, huge chef's grade kitchen (updated with new granite, lighting and range). Second story with two guest rooms en suite baths and loft area overlooking great room and views.

Extensive wrap around deck for entertaining overlooking level back yard with privacy and VIEWS. Open floor plan features ton of natural light. Large laundry/ mud room with plenty of storage off two car garage. Recently installed metal roof, decks stained and exterior in great shape allowing you to relax and luxuriate to your heart's content. Plenty of level yard and a Family/Rec room for entertaining on lower level. End of road privacy with lots of nature around.

Kids love getting out in and around the expansive yard, and exploring the property & explore the other rolling outdoor areas. The expansive hot tub/deck/patio areas are just off the Kitchen/Great RM & out the side door, and off the Master Suite. All of these afford additional outdoor space to relax & unwind. While everyone enjoys the outdoor hot tub area, you can pull up a chair and take in the view, (the long range views are spectacular!!), observe the night as it fills with stars, and watch the fire flies come out to play in your backyard, unwinding around the fire-pit.

Take a seat and enjoy the sound of nature and the serenity in your own private paradise at the top of the world, at Black Mountain Hilltop Retreat!

You are just minutes from America's favorite scenic byway, The Blue Ridge Parkway, motorcycle touring, biking, hiking, white water rafting, rock climbing, kayaking, canoeing, zip lining, Segway tour…just about any outdoor activity! Or, take a quick ride to downtown Asheville to enjoy the first-rate restaurants, shopping, galleries, spas, and entertainment.

Exclusive Yonder Special: When you book Black Mountain Hilltop Retreat you will receive a special code for discounted tickets to the Biltmore Estate! Contact Yonder for more info.

Bedroom/Bath Layout:
4 bedroom, Sleeper Sofa, 4 full baths, Powder Room
Bedroom #1 - Main Level - Master Suite - King Bed - Private ensuite Full Bath (#1)
Bedroom #2 - Upper Level - Guest Suite - Queen Bed - Private ensuite Full Bath (#2)
Bedroom #3 - Upper Level - Guest Suite - King Bed - Private ensuite Full Bath (#3)
Bedroom #4 - Lower Level - Guest Suite - Twin Bunk Bed & Queen Bed - Private ensuite Full Bath (#4)
Powder Room
Occupancy Summary / Sleeps in beds: 10 Max. Occupancy: 14
(PLEASE NOTE: Yonder provides linens for all beds; other occupancy will require guests providing their own linens.)

We look forward to possibly booking your stay, should these accommodations work for you. We can reserve your stay with a credit card and send out a rental agreement to firm everything up when you are ready...but don't delay too long.

Additional Rate Info And Fees:
Yonder openly shares our Cleaning Fees in a manner of full disclosure, as we think this is the most honest and forthright approach with respect to our guests. Our Cleaning Fees are backed by our Clean Guarantee, which reflects the highest level of standards, pristine environments for our guests, and a level of clean that surpasses any other vacation homes; we literally guarantee it!
processing fee
Current local tax rate is 13%
No Security Deposit / Guests are responsible for damages.

Early Check In and/or Late Check Out may be possible, depending on cleaning schedules and other reservations. If it is possible, there may be an additional fee that would be determined based on the time that you wish to check in or out and the seasonal rates.

Pets: This property is pet friendly, with a limit of 1 dog per stay. $130 non-refundable per pet fee applies. Please inform Guest Experience Team if wanting to bring your dog.

Please inquire for details regarding payment, the cancellation policy, military discounts, and trip insurance.
​​​​​​Note: Reservations over 30 days are subject for review prior to acceptance. A separate rental agreement will be required for 90+ day stays.

Last Minute Bookings: Reservations made within 7 days of check-in require additional verification, including a clear photo of a government-issued ID and a selfie photo of the primary guest holding that ID next to their face (ID must match the reservation name), as well as a photo of the payment method in the primary guest's name. Failure to complete verification may result in cancellation. Subject to security screening for verification and authenticity. Failure to complete verification may result in cancellation.

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Property amenities

Pool/Spa

  • Hot tub

Internet

  • Available in the house: WiFi

Parking and transport

  • Limited on-site parking (max 2 spaces)
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 4 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 4.5 bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace
  • Living room

Entertainment

  • Games
  • TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Firepit
  • Yard

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping on request
  • Iron/ironing board

Location highlights

  • In the mountains
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Arcade/game room
  • Table tennis
  • Birdwatching nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Wildlife walks nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Deadbolt lock

General

  • Gated community
  • Housekeeping (on request)
  • Unit size: 4,500 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation.

Property is also known as

450583
Vrbo Property

Frequently asked questions

Does Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views have a pool?

No, this holiday home doesn't have a pool.

What luxury perks are available at Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views?

This property features 1 hot tub, as well as a fireplace and a private yard.

What makes Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views a romantic place to stay?

1 hot tub, fireplaces, and private balconies all help set the scene for a sizzling getaway at Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views.

Is Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a BBQ, it's no surprise that Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views is a hit with families.

Is there a private hot tub at Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views?

Yep, there is a hot tub.

Is there a free airport shuttle available at Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views?

No, Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views does not offer an airport shuttle service.

What time are check-in & check-out at Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 33 reviews
Rating 8 - Good. 3 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.4/10

Cleanliness

Reviews

Verified

10/10 Excellent

Basu B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

great place, enjoyed our stay. Highly recommended

great place for family and friends
Stayed 3 nights in Feb 2021
Verified

8/10 Good

Lisette A.

Liked: Communication, location
Overall, the house was nice. It could use some upgrades, however. The upstairs bathroom toilet would get stuck when flushed. We took a few cold showers because the hot water would run out. The doors to the outside were difficult to open and lock. The house needs maintenance.
The fireplace was lovely.
The great room was the best room in the house.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gabriela B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful place

The cabin is comfortable, beautiful location, everything clean and in order and we hope to rent again in the near future
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Steve W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Picture Perfect!

Fantastic week in the mountains… we hope to return!
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Amy G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Heaven!

I would highly recommend this house to anyone! We had such an amazing time there and everything was perfect!
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Ashley H.

Liked: Check-in, communication, location, listing accuracy

5 night stay. Got to see bears

Property location was nice and the neighborhood is very quiet! Lots of fruits trees on Property. Cleanliness was an issue for us. But may not bothher others. Looks like maybe we were the first to stay in quite a while. We would not stay here again.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Stacy T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful home and views!

We had a wonderful five night stay at this beautiful home. The kitchen was very well appointed and we had everything we needed to prepare family dinners. We enjoyed the hot tub and ping pong table. We would definitely visit again!
Stayed 5 nights in Mar 2021
Verified

10/10 Excellent

Ronald B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Black mountain trip

Excellent
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Kurt F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Mountain Getaway

For once the online listing pictures matched the actual property! The lodge is secluded, the view from the deck is fantastic, the lodge has all amenities needed. We were able to house 8 adults and four kids for four nights with plenty of space for all.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Don F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mountain Golf

Looking for a beautiful, great place for 4 couples (golf trip), this is it. Accommodated 4 bedroom/bath, and wonderful open areas (inside and out) for group activities and just hanging out. As expected, many scenic but windy roads to/from activities.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Anne C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful mountain escape

Wonderful property, beautiful views, super clean, comfortable bedding. Quite a hike to get up the mountain but well worth the drive for the serenity this home offers. Wonderful game area in the basement for kids and family fun. Cool backyard for s’mores roasting, amazing deck for dinner and cocktails or enjoying the hot tub. Great place to stay while visiting asheville and surrounding areas!
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

Robert D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Black Mountain

Really enjoyed our stay and despite some rain were able to enjoy some hiking and exploring Black Mountain. It was a great to come back to the mountain top Estate to enjoy some relaxing family time and the great views at the end of the day. The home is a wonderful family friendly home. Enjoyed the gourmet kitchen and playing games in the great room . Definitely will return
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Doug M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Black Mtn.

Had a great stay with family and friends. There were 8 of us and it was great to have separate bedrooms/bath for each couple. House and property is great. Plenty of room to spread out, large dining table accompanied all of us, good kitchen supplies, cooked inside and on grill. Beautiful setting. Management was very accommodating with our every need. Highly recommend.
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Robert R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great mountain getaway

Beautiful property set in the mountains. It’s not close to anything really - about 25 min to eating and activities, but this is fine because the seclusion is wonderful. Some great waterfall hikes nearby and the views are sublime. The accommodations are very considerate of anything you might need (the kitchen rocks). My only regret is I wish we would have stayed in the house more and did fewer excision. It’s great!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Susan D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fall Getaway

We thoroughly enjoyed staying at this property for a fall getaway with our adult children. Property was beautiful - very private setting with a great view. The home had very spacious bedrooms, ample bathrooms and large common spaces for gathering and making meals together. We would definitely recommend this property to others. We did have a difficult time finding the property even when using the written directions provided vs. GPS. It would be helpful for future guests if the directions were updated - the first half worked great, but they were missing a few final turns to actually get you to the property.
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Karen C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Hilltop Relaxation

Hilltop Retreat was a great visit for our two families and a dog. The beds were comfortable and there was lots of space for everyone to spread out. Having things like soap, toilet paper, dishwasher pods, coffee filters, and detergent on hand was so nice. Kids loved the ping pong table and we got good use of the bocce set. Hot tub was great once we figured out the controls and we enjoyed a fire pit in the afternoons and evenings. The only thing that needs an update is the outside chairs. There are some good wind gusts on the mountain and it sets the chairs flying. We only had two working chairs and did some creative seating. Perhaps consider bringing a few camping chairs until those are replaced. This house is a great rental and we were all impressed! Kitchen was easy to cook in and very well organized. Extra fridge in the garage was a nice bonus for drinks and being able to park in the garage was great. We did a day in Asheville and a hike to Catawba Falls. Ingles is 20 minutes from the house and has everything you need. Hilltop Retreat was a great place to stay and the property management company, Yonder, was very easy to work with. Thanks for sharing your fantastic home with us!
Stayed 6 nights in Apr 2022
Verified

10/10 Excellent

Tiffany K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Mountain Retreat!

Black Mountain Hilltop was the perfect Fall Break mountain getaway! Our family, 4 adults and 3 children, had the most perfect fall vacation! The cabin is even better than the pictures. Perfectly decorated to fit the setting, a great layout allowing for privacy with each bedroom having its own bathroom, and offering lots of room to spread out. The kitchen was great for cooking at home. Things provided that are not typically found in rentals. We appreciated the extra toilet paper, laundry detergent, dishwashing liquid, all natural soaps, lots of extra blankets and pillows. The kids and adults enjoyed the basement game room, lots of competitive ping pong games! It was nice having the two car garage to park both cars. We thoroughly enjoyed the outside heater for stargazing at night and the hot tub was a big hit with the kids! We also enjoyed sitting around the fire pit at night and the extra firewood that was provided. The best part is the amazing Mountain Views and the gorgeous sunrises! We never wanted to miss a sunrise. Breathtaking. The location of the cabin was perfect, the gated community located high enough up the mountain to offer those fantastic views. It was a bit of a winding drive getting there, but what can one expect- you’re driving up a mountain and those views totally made it worth it! We drove into Asheville a few times during our stay and it was about 25 mins. We enjoyed the town of Black Mtn, about ten mins or so down the mountain. We will definitely be back!
Stayed 4 nights in Oct 2023
Verified

4/10 Poor

Christine T.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
There’s a lot to say about this house and experience. ISSUE #1 especially if you’re traveling with small children or elderly, there are NO TV’s IN THE BEDROOMS except the primary. Also, there is no live tv. You have to have a YouTube tv acct or spectrum acct. If we had known there weren’t tvs in the bedrooms we would not have booked this house. The tv in the main living space could only be controlled if you stood 2 feet in front of it.ISSUE #2 - Spider infestation in the bottom level living room/game room. Cobwebs everywhere and hundreds of spiders behind the miniature tv on the wall. My kids refused to play or stay down there after the first night.ISSUE #3 - The kitchen, while spacious, had an old stove top that had no labeling on the controls. It made cooking very challenging and dangerous since we had no idea what temp we had the flame at.ISSUE #4 - Even though it says a 9 mile drive to town, it will take you about 30 min to get there. Just to get to a supermarket or gas station. And dealing with Yonder Property Management was less than stellar. Lynette was condescending and rude when we asked her questions. Her only response was, “well, we haven’t had complaints before.”Overall, for this kind of money, one would expect a more updated house and a cleaner one at that. Sofas are old and chunks of leather missing from them too.Only positive is the view from the deck. But with all the bees swarming the deck, we couldn’t really enjoy that either.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Frankie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic Family Celebration Location

Loved the many bedrooms each with en suite baths. And the views are magnificent!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Charles L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Place is great. views, roomy, clean. well appointed

excellent
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Eric T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great week in the mountains

A wonderful home in a wonderful setting. Great views...great yard...great location. Enjoyed getting out and exploring and just sitting quietly in the home. A great week.
Stayed 7 nights in Oct 2022
Verified

10/10 Excellent

Gina T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Sweet Retirement Ladies Getaway

We truly enjoyed the stay. There was ample space for everyone to retreat to own sanctuary. The house was well stocked with items you just don't think about. The concierge service was an added bonus. Only down side is wish they kept the gas fireplace. Overall amazing place.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Kyle P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

The views from the deck at sunrise with a black coffee and in the evening under the stars with an Irish whiskey were the highlight. Regarding the house, the house is spacious as we had 10 people, dogs and a baby and we never felt crowded. Bedrooms and bathrooms were clean and the kitchen was well stocked w dishes, pots/pans, colanders, etc. for doing some cooking. Aside from a minor toilet issue that was quickly fixed by management, the only other complaint was that the sheets were dried with scented fabric softener sheets which irritated some guests allergies. A quick wash resolved this issue. All guests agreed that we would recommend the house and that we would stay again.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Maria O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful home. Awesome view.

We had a wonderful time at the Hilltop Retreat in Black Mountain, NC. The location and views cannot be beat. The pictures don’t lie! The house is beautiful and spacious. The kitchen was well stocked with dishes, silverware and glasses/cups. Pots and pans were beyond worn and need replacing but we had the basics to cook family meals. The grill, fire pit and hot tub were enjoyed by all as were the ping pong and bumper pool tables on the lower level. The management company was responsive and easy to work with. My only critique would be that there was some deferred maintenance that should have been addressed prior to our arrival (running toilet, broken baluster, cracked glass shade on a kitchen pendant, broken hood vent fan etc.). Unfortunately, these properties take a beating which makes tending to these items that much more important. All in all we had a terrific time and would definitely return.
Stayed 7 nights in Jul 2022
Verified

6/10 Okay

Jason H.

Liked: Cleanliness, check-in, communication, location

A bit disappointing

First, I'll say the location is great. Very private and the views are amazing. That said, we were somewhat disappointed in the overall condition of the home, especially for the price paid per night. Disappointed enough to leave a day earlier than our scheduled departure day. I reported the items below to the management company, along with pictures, who in turn forwarded them to their maintenance personnel. Hopefully these won't be an issue for future travelers because again, overall it was a great place and only a couple of the items were cause for us to leave (and get a good night sleep! lol). * Master bedroom - The bed in the master bedroom was broken, making it nearly impossible to sleep in. We initially thought the mattress was wore out but then when we were packing to leave we noticed that the frame itself looked to be damaged. The section towards the headboard sinks down significantly, particularly on the right side. You ever try to lay with your entire body tilted toward your head? I couldn't take it and actually had to sleep on the couch. It is hard to imagine that the cleaning crew would not have noticed this when they were preparing the bed for our arrival. * Temp in the master bedroom - The temperature in the bedroom became extremely uncomfortable. We adjusted the thermostat in the main living room to 70 degrees (it was previously set to 63 degrees, brrr). There didn't appear to be a separate thermostat for the bedroom, but it got extremely hot in there and the adjacent bathroom and closet. Now we were trying to sleep with our feet above our heads, and in a sauna... lol * Broken lawn chairs - Two of the chairs around the fire pit were broken. They were also strown around like a party had just happened instead of being placed back in a more presentable manner. Just an attention to detail item that failed to leave a first good impression. * Dishwasher - The door on the dishwasher didn't seem to close correctly, and the top shelf was broken where we had to try and realign it to close. * Trash around property - There were several areas where trash (ice bags, beer cans, pieces of foil, a used dog poop bag) were left. Not a lot, but certainly noticeable as we walked the property. * Doors and locks - The main entry door and the back door to the deck are very difficult to lock. We realize this is an older home but these should get looked at for ease of access and security. Overall - very nice, just needs attention.
Stayed 3 nights in Feb 2022